Pole Design Reviews

Name: Pole Design
Address: 44 High Street, Newport Pagnell, Buckinghamshire
Rating: 4.64

4.6 Rating 496 Reviews

91 %

of reviewers recommend Pole Design

Company Reviews

Metrics

Info

4.6

Based on 496 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

0345 241 1242

Pole Design 5 star review on 1st October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent friendly customer service, no long waits for answers to questions, speedy delivery and great products to choose from, highly recommend.”

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Posted 2 years ago

“Great Service from design advice to delivery. Great communication and great price !!”

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Posted 2 years ago

“Really impressed with Pole Design - a thorough, friendly, faultless service”

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Posted 2 years ago

“Very good range of poles on an easy to use website and most competitive pricing. Order was executed very promptly indeed and delivered during the week requested. Professional service and all good.”

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Posted 2 years ago

“Beautiful! Quick delivery and lovely pole - very happy.”

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Posted 2 years ago

“An extremely helpful and reliable company, with fast response to questions and assistance.”

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Posted 2 years ago

“This is a very solid pole mount as well as easy to fix to the wall with a depth adjustment.”

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Posted 2 years ago

“Very fast and efficient thank you”

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Posted 2 years ago

“Excellent service fantastic communication would definitely recommend Pole Design A1”

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Posted 2 years ago

“Very good price and delivery.”

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Posted 2 years ago

“I would highly recommend Pole Design - Karen is very helpful and friendly She was able to supply me with fabric I couldn’t get otherwise as it only sells to trade. Thanks again !”

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Posted 2 years ago

“Purchased a silent gliss metropole, much cheaper than elsewhere. Fast delivery and good communication. Thanks!!!”

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Posted 2 years ago

“Excellent service from Pole design. We had some queries which were answered and dealt with quickly and professionally.”

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Posted 2 years ago

“I contacted Pole Design regarding a problem with fitting new curtains with different headings to the previous ones which meant that I required more gliders. Although the Pole was over 10 years old they were able to assist. Signed satisfied customer”

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Posted 2 years ago

“Fantastic service, and quick delivery to Europe... ( approx 9 days from dispatch confirmation ) Poles arrived in perfect condition and very pleased with quality ...”

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Posted 2 years ago

“Quick and efficient service”

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Posted 2 years ago

“We had a minor issue with a missing item, I contacted Pole Design who immediately sent the part free of charge via a courier. You can't ask for a better backup service than that. Just excellent. Thank you”

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Posted 2 years ago

“Very efficient and responsive service. Would definitely recommend.”

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Posted 2 years ago

“AN EXCELLENT COMPANY TO DEAL WITH. THE PRODUCT "GALLERIA POLES" IS VERY GOOD QUALITY ,WITH BEAUTIFULLY DESIGNED STRONG FITTINGS. DEFINITLY RECOMMEND.”

Pole Design 5 star review on 7th May 2021

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Posted 2 years ago

Thank you for your review. Galleria are super quality poles in beautiful finishes. Next Day Delivery and can be cut to length prior to dispatch

Posted 2 years ago

“I had been searching for the right curtain pole for a while, when I came across Pole Designs website which had the perfect one. The whole process from ordering to delivery was very good & the quality was outstanding! Unfortunately I had carelessly lost a couple of screws while my curtains were away getting altered & phoned the company to see if they could help. I spoke to a lovely woman named Karen who asked me to send over the details of the product & within just over an hour, had already emailed me back to say that replacement screws had been sent out free of charge! Thank you very much to Karen for the lovely customer service, greatly appreciated😃 Would definitely recommend this company & will be sure to shop here again! ⭐️⭐️⭐️⭐️⭐️”

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Posted 3 years ago

Pole Design is rated 4.6 based on 496 reviews