Pole Design Reviews

Name: Pole Design
Address: 44 High Street, Newport Pagnell, Buckinghamshire
Rating: 4.67

4.7 Rating 562 Reviews

92 %

of reviewers recommend Pole Design

Company Reviews

Metrics

Info

4.7

Based on 562 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

About Pole Design:

Pole design is a leading UK curtain pole website. We specialise in bay window and made to measure poles.

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Phone:

0345 241 1242

Pole Design 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

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“Great stuff! Matched a pole I bought 10 years ago to extend existing one”

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Posted 10 months ago

“I ordered a bespoke pole from poke design and then a couple of days later I needed to cancel the order. Pole design made the process so easy and straight forward. They answered my query quickly and processed the cancellation there and then. I would have no hesitation about using pole design again in the future.”

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Posted 10 months ago

“Excellent product and super simple to install. Will be buying more.”

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Posted 1 year ago

“Great help from Sam, we got there in the end. Only place I found who you could have a conversation with over the phone.”

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Posted 1 year ago

“Mum & I were looking for a solid well-made brass curtain pole for her new house and we found it. Perfect fit and looks great. She is very very happy. Great quality products. Highly recommended”

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Posted 1 year ago

“All as described and good value for money. Polite and responsive customer service.”

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Posted 1 year ago

“With one exception your service was excellent. That exception was the delivery: first the message that the chance to give delivery instructions could only be made on the day of dispatch was not provided by the courier until the day after dispatch; second, although the courier provided banner information on Friday that delivery was to be "today", delivery was not made until Monday. I note that your parcel was clearly labelled "overnight". We, you and I (as the person who ultimately paid) were cheated.”

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Posted 1 year ago

“Very good and helpful advice. Strurdy pole, easy to put up with simple instructions. Looks great. My only quibble is the box that contained the brackets and rings was open and broken when it arrived.”

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Posted 1 year ago

“Nice product and good service.”

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Posted 1 year ago

“Very quick delivery,”

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Posted 1 year ago

“Very helpful staff. If,like me, you don't know anything about curtains,they will put you on the right track!! There is someone on the phone line ,so you can discuss your needs.”

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Posted 1 year ago

“Very good quality received promptly after purchase”

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Posted 1 year ago

“The courier , DHL, claimed to unable to access my address despite the fact that there is a sign on the road at the end of short drive and we are at the heart of the post code area. It was suggested I might like to pay for a redelivery but I opted for a full refund.”

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Posted 1 year ago

“It has been a pleasure doing business with Pole Design. The web site is clear and easy to use, and the prices are competitive. Also, when I had a problem with part of the delivery, they quickly solved it.”

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Posted 1 year ago

“Hallis Neo Spun Brass Ball Curtain Set, ordered two sets (240cm and 180cm). Prompt delivery, good price, very solid & easy to fit, looks great.”

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Posted 1 year ago

“Excellent service. Curtain pole came in a very long cardboard roll, which became popular toy.”

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Posted 1 year ago

“I was delighted with both the service and the quality of the products I ordered from Pole Design. I will definitely recommend them to my friends and would shop there again.”

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Posted 1 year ago

Hello Julie, thank you for the nice review. I'm glad to hear you're happy with your new curtain poles!

Posted 1 year ago

“Quality and product excellent, very efficient service.”

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Posted 1 year ago

Hi Angela, thanks so much for the review!

Posted 1 year ago

“Great customer service. I made an error in order and it was refunded without question”

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Posted 1 year ago

“Having had dealings with Pebs of the Customer Service Team, I'm pleased so say - they were both efficient and informative of the 'Pole Design' range in general, accessories, suppliers etc..”

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Posted 1 year ago

Pole Design is rated 4.7 based on 562 reviews