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Pod Reviews

4.6 Rating 36,114 Reviews
90 %
of reviewers recommend Pod
4.6
Based on 36,114 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Pod Reviews

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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5
David Blair
Amazing service from the initial process of the pre-installaion survey to the scheduling, culminating in a very positive installation by a great engineer. I could not recommend highly enough.
Pod 5 star review on 25th August 2023
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Posted 1 year ago
5
Verified Buyer
Very clean and efficient installation. Arrived early and completed within a couple of hours. Answered all my questions and have a demo. So far so good!
Pod 5 star review on 24th August 2023
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Posted 1 year ago
5
Kenneth Herbert
Installer Mike, efficient, knowledgeable, and just happy to do his job. Excellent work and really pleased with the outcome
Pod 5 star review on 24th August 2023
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Posted 1 year ago
5
Ken Hunter
Excellent service from start to finish. The engineer was first-class and couldn't have been more helpful and courteous
Pod 5 star review on 23rd August 2023
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Posted 1 year ago
5
Graham Burns
The whole process was really slick. Paid for it and the next day it was installed. Jack, The installer turned up on time, really helpful when asked questions about the installation and how it worked. He was tidy and the installation quality was excellent. After purchase a quick call from the scheduler arranged an installation date and time slot then an eta was confirmed by the installer soon after. From the ordering to installation the process was completely hassle free. Would definitely recommend.
Pod 5 star review on 22nd August 2023
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Posted 1 year ago
5
Tarun Shome
Fantastic service. Quick appointment, professional and very neat installation. The fitter was neat, courteous and very knowledgeable. Note that the dodgy brick filling seen in the photograph was from cavity wall installation, NOT the Podpoint installer. The Podpoint installer ran the cable straight into the back. A really neat job.
Pod 5 star review on 21st August 2023
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Posted 1 year ago
5
SHARON CLARKE
Pod Point team are so professional and helpful, within a very short time of placing my order the team were in contact with me to discuss the finer details of my installation. The installation engineer arrived on time and gave a full overview of his scheduled work. The installation took around 90 minutes including tidying up brick dust!!! So impressed with the Pod Point installation - I will definitely recommend Pod Point to my friends.
Pod 5 star review on 21st August 2023
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Posted 1 year ago
5
Tom Giles
Friendly service, very helpful and knew lots about the product. Very happy with the result. Looks great.
Pod 5 star review on 17th August 2023
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Posted 1 year ago
5
Paul Squires
Engineer was punctual, polite & helpful. Nothing was too much trouble. Very impressed with the work carried out. Cable and pod neatly installed. Would highly recommend. 10/10.
Pod 5 star review on 17th August 2023
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Posted 1 year ago
5
Jack Bannister
Prompt installation only a few days after placing an order, engineer was great, very informative and a tidy install.
Pod 5 star review on 9th August 2023
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Posted 1 year ago
5
Peter Gough
Easy to place an order. Installation was very professional. Clear documentation for thr product
Pod 5 star review on 9th August 2023
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Posted 1 year ago
5
Matthew Plumridge
Simple process from ordering to installation. Installation was booked very quickly and the engineer arrived in the timeframe given. He went over the installation and cable route and then very neatly installed everything. Once the installation was complete he went over the operation and how to add to my pod point app. All in all very happy with the whole process.
Pod 5 star review on 4th August 2023
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Posted 1 year ago
5
Darren Harrison
On time and clean working great job by installer
Pod 5 star review on 3rd August 2023
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Posted 1 year ago
5
Verified Buyer
Fabulous service from start to finish. Installer (Sean) was brilliant, he was courteous and very helpful. Definitely recommend.
Pod 5 star review on 1st August 2023
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Posted 1 year ago
5
Owen Samways
Great experience with pod point throughout, highly recommend, everyone was super helpful, highly recommend, also thank you to Kris who installed the home charger for me, he arrived early as I requested and did a fantastic job on the install, looks super tidy and actually made it look tidier than I thought it would, 10/10 Job
Pod 5 star review on 28th July 2023
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Posted 1 year ago
5
Matthew Ware
Quick, friendly and knowledgable
Pod 5 star review on 27th July 2023
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Posted 1 year ago
5
HOI FAN CHAN
Electrician did an excellent installation job, providing detailed explanations of the installation location and the method used. I am very satisfied.
Pod 5 star review on 26th July 2023
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Posted 1 year ago
5
Trevor Drayton
The experience was very positive and the work was completed to a high standard.
Pod 5 star review on 22nd July 2023
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Posted 1 year ago
5
Andrew Horlock
Excellent, very efficient, clean and tidy. Great job and I wouldn’t hesitate to recommend.
Pod 5 star review on 21st July 2023
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Posted 1 year ago
5
CHRISTINE TAIT
Appointment arranged very quickly. Very pleasant installation engineer (Matt) who did a super neat job and helped me set up the app. 10/10 service
Pod 5 star review on 13th July 2023
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Posted 1 year ago
5
Rhys Gill
Contact the day before, arrived in time, communicated what he was going to do, gave me quick updates when required for power off, speedy installation, neat installation, connected into meter cupboard for tidier install, happy! Only odd thing I found was an EV Charge Company coming in a diesel van rather than an EV Van!
Pod 5 star review on 10th July 2023
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Posted 2 years ago
5
Jon Blythe
Mark the installer was on time , personable and explained the installation procedure well. The result was a very tidy job. My electric vehicle is not due for another two months, but it is far better to have the charging facility ready prior to its arrival.
Pod 5 star review on 30th June 2023 Pod 5 star review on 30th June 2023
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Posted 2 years ago
5
Ayad Ahmad
They are so friendly and professional
Pod 5 star review on 30th June 2023 Pod 5 star review on 30th June 2023
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Posted 2 years ago
5
Joanne Ward
Easy application. Quick appointment. Easy and friendly installation. Looks nice!
Pod 5 star review on 29th June 2023
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Posted 2 years ago
5
Barry Richardson
Brilliant installation, Wiring neat and tidy, nice charger, installed to a high standard
Pod 5 star review on 22nd June 2023
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Posted 2 years ago
5
Chiemezie Nganwuchu
Technician was calm and explained the process and what’s required.
Pod 5 star review on 21st June 2023
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Posted 2 years ago
5
Sunil Sood
Haydn arrived well in time and so started a very neat and tidy installation - confirming prior all the details of cable layout and positioning of the charging Pod. Absolutely fantastic customer rapport and care - over and above the best! Really really really really happy!!!
Pod 5 star review on 4th May 2023
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Posted 2 years ago
5
Verified Buyer
I was impressed with Pod Point Limited from the moment I contacted them. They responded promptly and were very helpful in the early stages of my decision to choose them. The installation was exactly how I had requested it and the installer, Sean, was one of the most competent electrical engineers I have come across for a long time. I would highly recommend Pod Point.
Pod 5 star review on 14th March 2023
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Posted 2 years ago
5
Masrood Naveed
Pros: This company is on fire, with fast dedicated customer service and installers. Ordered on Friday and Podpoint EV charger was installed on Tuesday. The driver/ electrician was swift, the Installation was smooth and had no hitches, and it took less than two hours. Pod point is a Simple machine, that worked straightaway from the word go... Simple enough to use and no pi squared! Cons: Although the company and CSR say it integrates with solar, think what they mean, Solar PV panels send electricity to the grid and EV charger gets KWs from the grid! wow... I think unless Pods update their system and App, it is only using electricity from the grid. Nothing on the app shows it is taking energy from solar generation (like Zappi does). In this regard, they are a bit behind Zappi. I have a 6KW solar system so it will be nice to use generated electricity going into the car instead into the grid...
Pod 5 star review on 9th March 2023
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Posted 2 years ago
5
Roy Swallow
Mohammed, who did the installation was very pleasant and explained everything to me in a way that I could understand, he put the pod exactly where I wanted it and was very efficient! All in all an excellent experience and consummate installation.
Pod 5 star review on 7th March 2023
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Posted 2 years ago
Pod is rated 4.6 based on 36,114 reviews