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Pod Reviews

4.6 Rating 36,116 Reviews
90 %
of reviewers recommend Pod
4.6
Based on 36,116 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Pod Reviews

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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5
Cindy Keir
First class service. Professional and efficient installer. Cable work very neat and unobtrusive. Very pleased with the charger.
Pod 5 star review on 19th October 2023
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Posted 1 year ago
5
Verified Buyer
Perfect POD Point installation Engineer was fantastic went over and beyond in all aspects of the job I can’t rate him highly enough !
Pod 5 star review on 19th October 2023
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Posted 1 year ago
5
Steven Todd
Very good worker. Very tidy, neat job and explained everything to me.
Pod 5 star review on 16th October 2023
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Posted 1 year ago
5
Barry Davey
Engineer turned up at the exact time. Well presented, very polite and just a nice person to chat with.he explained everything to me and completed efficiently and work is of great standard. All rubbish removed and everything left clean and tidy .
Pod 5 star review on 16th October 2023
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Posted 1 year ago
5
Mark Whitburn
Jack the installer was very punctual and efficient and keep us informed throughout the process, which took the estimated three hours to complete
Pod 5 star review on 13th October 2023
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Posted 1 year ago
5
FATMA PATEL
Efficient and reliable company- the electric engineer was very good at explaining how it all works, made sure carpet was covered as it was raining on the day. The work is undertaken is well neat and all the wiring is well covered and it looks great. Fatma patel
Pod 5 star review on 12th October 2023
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Posted 1 year ago
5
Matej Bohm
I rate the whole process very positively. I appreciate the professional approach during assembly. all areas of the house remained clean and damage caused during drilling was removed on the spot. the only thing that bothered me a little is the longer waiting time for assembly.
Pod 5 star review on 10th October 2023
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Posted 1 year ago
5
George Edwards
Great service
Pod 5 star review on 10th October 2023
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Posted 1 year ago
5
Matthew Mitchell
The engineer was great. Neat tidy polite and professional!
Pod 5 star review on 6th October 2023
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Posted 1 year ago
5
Paul Martin
Very impressive service, Mike kept me updated with arrival times and progression. He’s a perfectionist and does his job thoroughly and very effectively.
Pod 5 star review on 5th October 2023
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Posted 1 year ago
5
Verified Buyer
Thank you Nick, extremely professional and knowledgeable. The work carried out was neat and tidy and well thought through. The route of the wires and location all discussed it looks great.
Pod 5 star review on 5th October 2023
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Posted 1 year ago
5
Denis Quantick
The technition rang to say he was on the way,he was very polite,helpful and answered all our concerns his work was very thorough and professional.
Pod 5 star review on 3rd October 2023
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Posted 1 year ago
5
Paul Claridge
The installer was very professional, kept us up to date throughout the installation, very happy and everything was explained, Thank-you
Pod 5 star review on 28th September 2023
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Posted 1 year ago
5
William Crabtree
I wanted a home electric car charger,,POD Point, was my choice, having been a public charger for 2 years, so first i claimed the ozev grant, super job, bought my home charge online, so easy, next,lating date, time, for the install at the property. The engineer came, nothing was too much trouble, was here 2 hours, job done, pod point done a very good job, im well please, thankyou.
Pod 5 star review on 26th September 2023
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Posted 1 year ago
5
Verified Buyer
All done online but forms were simple to use and photos were able to be added where needed. Telephone number was available but I didn't have to contact. Emails sent to make appointment and this was also straight forward to do. Installation was really straight forward and only had power out for 15 mins during install neat work and placed exactly where we wanted it. Installer was really helpful and friendly and answered any questions I had. Would recommend
Pod 5 star review on 26th September 2023
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Posted 1 year ago
5
Verified Buyer
The installer came within a few days of ordering and was extremely professional. The cabling is neat and unobtrusive and the charge point nice and convenient for us. We had a small problem with our earthing which needed a visit from the network operator to resolve. Pod Point rescheduled us for the final connection which only took a few more days. We're very pleased with the communications and with the installation.
Pod 5 star review on 25th September 2023
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Posted 1 year ago
5
Michael Gill
Excellent service from start to finish. The initial online site survey was easy to complete. The time to instal from first contact with Pod Point was excellent - from purchase to instal in just 4 days! The installer / electrician was excellent. Arrived on time, explained everything, nice neat job - really good fella.
Pod 5 star review on 19th September 2023
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Posted 2 years ago
5
Tony Joyce
The installer was polite efficient and tidy. He clearly explained all that he was doing and also how to connect. He also showed me the App and how to use it. He recommended that I should extend the warranty by 2 years.
Pod 5 star review on 19th September 2023
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Posted 2 years ago
5
Verified Buyer
Quick and easy install
Pod 5 star review on 19th September 2023
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Posted 2 years ago
5
Joanne Rayner
Mike was very professional, explained everything and answered all our questions. He did a great job, very tidy. Pod point looks and works great. Very happy customers.
Pod 5 star review on 18th September 2023
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Posted 2 years ago
5
Adrian List
Don’t think it could have been better, great experience from point of order, through to installation and handover. The chap that fitted it was brilliant, and did an amazing job. Well done everyone
Pod 5 star review on 15th September 2023
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Posted 2 years ago
5
Verified Buyer
We are really pleased with our new Pod Point 7kw home charger. Haydn did a fantastic job at installing it for us without making any mess whatsoever. Everything was explained to us during the installation, all cables installed either hidden or neatly along the wall inside the garage. I was going to email PodPoint anyway to say how impressed we were with Haydn and he is a credit to their team. Then this review request came along so thought even better i’l mention him on here! The charger is very simple to use, we have gone for the tethered version as its much easier. You can then use the charger via the App with a variety of schedules or just have it always on. Its very versatile.
Pod 5 star review on 14th September 2023
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Posted 2 years ago
5
Tom Kahler
Very professional & efficient
Pod 5 star review on 13th September 2023
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Posted 2 years ago
5
Octave Akoue
The engineer was knowledgeable,professional and very friendly
Pod 5 star review on 13th September 2023 Pod 5 star review on 13th September 2023
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Posted 2 years ago
5
Lefkios Panayiodou
Guy , our Pod Point installer was friendly and very efficient he was very professional in fitting our charger ,nothing was a problem Finish was neat and tidy ,no wires showing ! very pleased with the charger . thanks Pod Point . Lefkios from Northolt
Pod 5 star review on 12th September 2023
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Posted 2 years ago
5
Dominic Cyriax
The installer arrived on time and was able to start work quickly. He worked efficiently and did a very neat job. He helped me set up the charger and talked me through how it worked. Overall I'm very impressed by the service.
Pod 5 star review on 11th September 2023
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Posted 2 years ago
5
Andy Slark
My engineer, Joe, was superb. I could not rate him highly enough. Punctual, polite, incredibly knowledgeable and clearly very qualified, the job couldn't have gone smoother. I am very impressed with everything so far to date.
Pod 5 star review on 9th September 2023
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Posted 2 years ago
5
John Butler
Michael did a great job. He messaged me the day before and arrived this morning bang on time. My installation was very straight forward, so he handed it over to me in a couple of hours. Fully explained and all working well. Very pleased.
Pod 5 star review on 5th September 2023 Pod 5 star review on 5th September 2023
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Posted 2 years ago
5
Martin Hook
Excellent service from ordering on line to complete installation. Ordered online, very detailed questionnaire but easy to follow and understand. Quick telephone call from Pod Point to make sure all is what I required. Jim the electrician contacted me 3 days early than planned to see if it can be fitted sooner, yes. He came round, very friendly, went through where wanted it. Kept area tidy and very professional. Explained everything once fitted.
Pod 5 star review on 2nd September 2023
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Posted 2 years ago
5
Verified Buyer
Excellent service from first point of contact to installation. App is very informative.
Pod 5 star review on 26th August 2023
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Posted 2 years ago
Pod is rated 4.6 based on 36,116 reviews