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Pod Reviews

4.6 Rating 36,116 Reviews
90 %
of reviewers recommend Pod
4.6
Based on 36,116 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Pod Reviews

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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5
Lisa Evans
The installation of my new Pod Point by Craig B was punctual, professional, friendly and tidy. Craig was careful and respectful of the property, and explained how to use my new charging point. He kindly set up the WiFi for me and guided me through the App settings. Would recommend 100% - many thanks!
Pod 5 star review on 16th January 2024
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Posted 1 year ago
5
Francisco Verenciano
Very good and very professional.
Pod 5 star review on 10th January 2024
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Posted 1 year ago
5
John Mills
Communication has been very good with the Podpoint Team, Installation was completed very well with no mess left. Installer was very helpful explaining all the way through and after Installation.
Pod 5 star review on 9th January 2024
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Posted 1 year ago
5
Paul Marsden
Excellent booking and installation. Guy arrived on time and very friendly. Installation took 1.5 hours and was quick and efficient.
Pod 5 star review on 3rd January 2024
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Posted 1 year ago
5
Neil Rixon
It took a little while to be installed from the booking and unfortunately my first appointmentwas missed. However, the install had been done very professionally as was not an easy install as power was under the stairs and no outside wall. Trunking was better than I thought it would look. (As seen in picture). Engineer was very pleasant and helpful. Good job!
Pod 5 star review on 2nd January 2024
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Posted 1 year ago
5
Richard Wetenhall
Ellis sent me a text first thing and turned up when he said he would. Installation was smooth and the work all looks very neat. Thorough testing of the system at the end. All done in 3 hours for a 3-phase installation - really can’t complain.
Pod 5 star review on 19th December 2023
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Posted 1 year ago
5
Lee Massie
Really pleased with the whole process of ordering/installation from Pod Point
Pod 5 star review on 18th December 2023
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Posted 1 year ago
5
Patricia Pigg
Everything was clean, on time and effecient
Pod 5 star review on 16th December 2023
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Posted 1 year ago
5
Nicholas French
I can't fault Pod Point. A highly efficient and proactive team who arranged for the installation and a very pleasant and professional guy who did the installation neatly and well. Product itself is also neat, modern and unobtrusive. Good all round.
Pod 5 star review on 15th December 2023
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Posted 1 year ago
5
SIMON ROEBUCK
It took a while to get a response to repeated support tickets to ask some questions about my installation and the earth bonding before the appointment was made. After that was sorted though, everything was excellent. The installer was great - very helpful and efficient and happy to discuss options as to where it should go etc. Clearly explained how it all worked and connected etc. Very neat and professional job.
Pod 5 star review on 12th December 2023
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Posted 1 year ago
5
Jeffrey Orford-Perkins
On time and cleaned up afterwards. Looks good.
Pod 5 star review on 11th December 2023
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Posted 1 year ago
5
Jason Barron
Couldn't be happier with the whole experience. Everything was explained well and Stephen did a top job fitting the wall unit. Many thanks.
Pod 5 star review on 8th December 2023
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Posted 1 year ago
5
Ryan Lewis
From the first contact pod provided a 5* experience
Pod 5 star review on 6th December 2023
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Posted 1 year ago
5
Mark Templeton
All arranged through Jaguar. Easy to follow instructions from the start of the installation process. Lewis arrived on time, installed within 3 hrs and did a great handover.
Pod 5 star review on 6th December 2023
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Posted 1 year ago
5
Verified Buyer
Purchased last friday, installed Tuesday! Speedy installation. Polite and tidy. Very impressed. It wasnt a complicated job (no internal work or digging driveway but still very happy). Need time to work out the details on using and setting up. However, seems simple so far!
Pod 5 star review on 5th December 2023
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Posted 1 year ago
5
Chris Burley
Called first to discuss with Amjad who provided excellent unbiased advice before ordering. The online process was seamless, with installation within two weeks. Within three hours of ordering, I had a call from Bob and arranged installation for the following day. Dale our installer arrived within the time slot, his work was first class, very neat and tidy and all done in 90 minutes. Excellent company from start to finish, highly recommended.
Pod 5 star review on 30th November 2023
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Posted 1 year ago
5
Fergus Stewart
I went with Pod Pount after a Which recommendation. It has all gone relatively pain free. No regrets
Pod 5 star review on 29th November 2023
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Posted 1 year ago
5
Nigel Williams
Pleasant technician, very neat installation. Great work.
Pod 5 star review on 28th November 2023
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Posted 1 year ago
5
Tina Oates
Great service delivered in a timely and professional manner in readiness for my new car arriving 😊
Pod 5 star review on 27th November 2023
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Posted 1 year ago
5
Verified Buyer
Very professional installation. Arrived on time. Was kept informed throughout the process. Very happy with the results.
Pod 5 star review on 25th November 2023
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Posted 1 year ago
5
Darryl Wilcox
Ordering online was easy. A few simple questions confirmed which EV charger was right for me, and the whole process was fairly routine. Once applied for, a series of installation questions are asked, along with a request for a few photos of the chosen preferred location, meter box, Consumer unit etc to allow for for pre-planning. Mine was a fairly routine installation due to charger location, and the whole thing took about 2.5 hrs to complete. The engineer Stephen was very proficient, and coupled my Solo 3 upto my home wifi router before he left.
Pod 5 star review on 24th November 2023
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Posted 1 year ago
5
Gavin Higgins
Engineer great
Pod 5 star review on 17th November 2023
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Posted 1 year ago
5
Jayram Sauba
Thank you so much for a wonderful job at my home
Pod 5 star review on 30th October 2023
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Posted 1 year ago
5
Malcolm Evans
The engineer Haydn came on time was very pleasant and helpful. He fitted the charger where I requested and without any problems. I would recommend Pod Point for there help and courtesy and the way they go about their business
Pod 5 star review on 26th October 2023
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Posted 1 year ago
5
Gemma Ginn
Such an easy process to order and pay with the information for choosing the right PodPoint. The photo upload was fairly straightforward as well, although would benefit from a mid-application save, or state exactly what photos will be needed in the email (i.e. water and gas bonding photo requirement) but that was remedied easily enough. Installation booking was easy via a link on the return email and was a quick turnaround as well. The installation tracker (linked on one of the emails) is worth watching for confirmation of date and progress of the installer getting to you. Timing was updated as it went and was spot on. The installation itself was very good, with a very knowledgeable technician and everything went really smoothly on the day. Overall I have been really pleased with the process, and the PodPoint itself is great. I have only had good experience with the public PodPoints too which helped me make my decision and it was the right one for home as well. The App is intuitive, easy to set up timings for Economy 7 as well.
Pod 5 star review on 26th October 2023 Pod 5 star review on 26th October 2023 Pod 5 star review on 26th October 2023
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Posted 1 year ago
5
Chris Grao
It all happened very fast! I uploaded all the required information, 3 hours later I was provided an install date of the following day! The install engineer was excellent, arrived early and was done in a few hours, explained everything thoroughly and did a very neat and tidy job. Exceptional all round.
Pod 5 star review on 25th October 2023
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Posted 1 year ago
5
Antony Fahy
Very quick and efficient installation from Eddy, neat work and very professional.
Pod 5 star review on 25th October 2023
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Posted 1 year ago
5
John Wood
Turned up at prearranged time and very polite. Installed pod point efficiently and cleaned up area afterwards
Pod 5 star review on 24th October 2023
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Posted 1 year ago
5
Dean Watson
I had the system installed within the week. Installer was very friendly and turned up exactly on time. Charger itself is very easy to use as is the app. 7.5 metre tethered cable allows lots of reach so I no longer need to shuffle the cars to charge
Pod 5 star review on 22nd October 2023
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Posted 1 year ago
5
Lesley Barker
Cameron was very polite, efficient and was clear with explaining what was happening and the instructions on how to use the stystem Lovely guy
Pod 5 star review on 21st October 2023 Pod 5 star review on 21st October 2023
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Posted 1 year ago
Pod is rated 4.6 based on 36,116 reviews