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Pod Reviews

4.6 Rating 36,114 Reviews
90 %
of reviewers recommend Pod
4.6
Based on 36,114 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Pod Reviews

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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5
Wai Pui Chan
Mr. Sean Whittle did an excellent installation and detail briefing.
Pod 5 star review on 2nd March 2023
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Posted 2 years ago
5
Sawinder Chaggar
The entire process of ordering and installing POD EV charger couldn’t be made any easier.
Pod 5 star review on 2nd March 2023
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Posted 2 years ago
5
Verified Buyer
Good service from start to finish. Order placed as directed with photographs as required and full explanation for ducting under ground.
Pod 5 star review on 24th February 2023
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Posted 2 years ago
5
Albert Raynor
All went as planned Kevin fully explained all workings how to operate excellent install.
Pod 5 star review on 31st January 2023
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Posted 2 years ago
5
Douglas Hollis
Very neatly and skillfully installed.
Pod 5 star review on 25th January 2023
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Posted 2 years ago
5
Clare Taylor
Pod point were very efficient and professional. He consulted with us regarding location of point and what he was going to do. He was on time and warned us when the power was going to be switched off. The power was only off for 5 mins ish. Handed over all the information at the end. No issues. Great service and highly recommended.
Pod 5 star review on 11th January 2023
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Posted 2 years ago
5
Kevin Shouler
The service is great and the product is first class - it’s compact modern and and neat and looks great on my wall, NOT looking like a great big pay telephone stuck on the wall like some other rival models do ! The installer came on time keeping me informed of their arrival and after consulting with me about the desired location of the pod point and carefully measuring it all up they swiftly and ably went about their work and really knew what they were doing, being careful to tidy up afterwards. Within a few hours the job was compete and I was charging my electric vehicle from the comfort of my own home ! Thanks Pod Point ! Great job - it’s the future !
Pod 5 star review on 17th December 2022
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Posted 2 years ago
5
Pauline Pearson
The process was straightforward, and also, due to a cancellation, rather faster than I'd been led to believe
Pod 5 star review on 13th December 2022
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Posted 2 years ago
5
Gabor Falvay
Neil was doing a great job. Quick installation and clean job.
Pod 5 star review on 7th December 2022
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Posted 2 years ago
5
Harry Woodward
Adam the installer was brilliant. Very polite and was very clear when explaining about the pod point and how to use it
Pod 5 star review on 6th December 2022
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Posted 2 years ago
5
Jake Murphy
Great service from the booking team and the jnstaller
Pod 5 star review on 5th December 2022
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Posted 2 years ago
5
Michael Brett
Danny is a fantastic ambassador for PodPoint. I’m not talking your everyday electrician, this guy was on point and on brand throughout. His knowledge, deep and relevant, his attention to detail, faultless. The guy even measures the spaces between wire clips to create a aesthetically pleasing finish. Although very friendly he remained professional and comprehensive in his handover. If anything was to fault it was the support system behind Danny. He tried calling his office more than half a dozen times but they didn’t pick up.. @podpoint you should hire this guy direct. He can do any of my electric work anytime. Thank you Danny
Pod 5 star review on 3rd December 2022
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Posted 2 years ago
5
Verified Buyer
Fitted within 4 days of receiving my new car. Everything worked perfectly once I realised that you can only use one device to pair with it. The pod point integrated seamlessly with my Intelligent Octopus energy supply.
Pod 5 star review on 2nd December 2022
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Posted 2 years ago
5
Akmal Aziz
Fantastic service by the installation engineer. Please extend my gratitude to him
Pod 5 star review on 1st December 2022
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Posted 2 years ago
5
Stuart Harper
From order, to install was 3 working days. Friendly, helpful installer, couldn't ask for more.
Pod 5 star review on 29th November 2022
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Posted 2 years ago
5
George Dainty
Very quick install and very helpful installer. Filled in booking form and was booked in the next day!!
Pod 5 star review on 24th November 2022
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Posted 2 years ago
5
Andrew Leonard
Install guy was excellent Very neat & tiday
Pod 5 star review on 22nd November 2022
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Posted 2 years ago
5
Nicholas Sofroniou
After an initial appointment was cancelled due to illness. Jamie turned up on time, was extremely patient as we wanted the pod point sighted at a particular position and carried out the work professionally leaving our garage clean and tidy. Would not hesitate to recommend.
Pod 5 star review on 22nd November 2022 Pod 5 star review on 22nd November 2022 Pod 5 star review on 22nd November 2022
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Posted 2 years ago
5
Verified Buyer
Excellent service al refund. The installation on the day was quick, tidy and very professional!
Pod 5 star review on 21st November 2022
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Posted 2 years ago
5
Megan Forrest
Superb service from Pod Point from start to finish. Helpful customer service on the phone. Same week installation & Cameron the installer was great - knowledgeable, quick, no hassle and did a tidy job. Well recommended!
Pod 5 star review on 18th November 2022
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Posted 2 years ago
5
Marc Farmer
Really prompt efficient friendly and tidy
Pod 5 star review on 17th November 2022
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Posted 2 years ago
5
Emily Hirons
Super quick, professional and would definitely recommend
Pod 5 star review on 15th November 2022
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Posted 2 years ago
5
Colin Brown
A very tidy installation which was completed in under two hours
Pod 5 star review on 11th November 2022
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Posted 2 years ago
5
Lee Adams
First Class. The installation was carried out by an excellent engineer who discussed all the issues and carried out all the work in a very professional manner 10 out of 10
Pod 5 star review on 10th November 2022
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Posted 2 years ago
5
Ian Stott
Very efficient ordering process, knowledgeable and responsive team answered all our questions. Impressed with the speed of installation - next day offered!
Pod 5 star review on 9th November 2022
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Posted 2 years ago
5
Claire Raymond
Initially I found taking all the photos of the electric metre to where I wanted my pod point installed a bit confusing as I kept having to resend additional information. I then spoke to someone in the installation team who guiding me through what was needed and I was then booked in the following week. The installation was very professional and I was very impressed !!
Pod 5 star review on 8th November 2022
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Posted 2 years ago
5
PHILIPPA STONE
Loved the online survey, it made the installation quick and efficient
Pod 5 star review on 7th November 2022
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Posted 2 years ago
5
Bridie Bukorovic
Dan who installed our Pod Point was amazing, the communication was brilliant. He went above and beyond to ensure our Pod Point looked the very best it could on the house. He worked under our house in a void to ensure no cables were visible when he could have just done a generic fix and clipped it all along the outside, our Pod Point looks amazing and Dan was such a tidy and good worker, can’t thank the team enough.
Pod 5 star review on 6th November 2022 Pod 5 star review on 6th November 2022
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Posted 2 years ago
5
Peter Gains
Excellent service in all aspects right from the first initial enquiry to the very very helpful engineer fitting
Pod 5 star review on 4th November 2022
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Posted 2 years ago
5
Reginald Garry S Snowden
Good professional company, great product, expertly fitted and does the job of charging my new ev admirably
Pod 5 star review on 3rd November 2022
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Posted 2 years ago
Pod is rated 4.6 based on 36,114 reviews