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Pod Reviews

4.6 Rating 36,115 Reviews
90 %
of reviewers recommend Pod
4.6
Based on 36,115 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Pod Reviews

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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5
Verified Buyer
Nick is a total gent.
Pod 5 star review on 4th September 2024
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Posted 10 months ago
5
Ray Freeman
Dennis was very meticulous and took pride in his work. I was very impressed with the pod. He showed me how to use it as welll. Ray Freeman
Pod 5 star review on 24th August 2024 Pod 5 star review on 24th August 2024 Pod 5 star review on 24th August 2024 Pod 5 star review on 24th August 2024 Pod 5 star review on 24th August 2024 Pod 5 star review on 24th August 2024
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Posted 10 months ago
5
Matt King
Our installation was faultless from beginning to end and I would 100% recommend Pod Point as a result of my experience. Craig, our installer, messaged the day before with an arrival time and answered some questions I had. He arrived on time, talked me through the process, was polite, professional and personable and is a credit to the business. Very happy with the entire process and product.
Pod 5 star review on 13th August 2024
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Posted 11 months ago
5
David Holt
Very quick installation professional friendly service very well recommended
Pod 5 star review on 3rd August 2024
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Posted 11 months ago
5
Verified Buyer
Great service from the planning team, speedy install and all set up for easy charge scheduling on the Pod Point app!
Pod 5 star review on 12th July 2024
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Posted 1 year ago
5
Lewis Fripp
Great friendly service from a great installer and very quick.
Pod 5 star review on 12th July 2024
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Posted 1 year ago
5
Steven Archibald
I had a few questions before I comitted to purchasing a charger, the Pod Point team contacted me as I had paused the order process. I was impressed by Ryans depth of knowledge and his friendly phone manner. I have been more than satisfied by Pod Point public chargers and when I saw that they were now marketing a solar enabled charger coupled with the What Car 2023 Best Charger award, i was convinced to proceed.
Pod 5 star review on 9th July 2024
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Posted 1 year ago
5
Verified Buyer
Excellent service. No option for installation on a weekend/ evening so having to take time off work is a bit annoying.
Pod 5 star review on 26th June 2024
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Posted 1 year ago
5
Laura Hartley
Easy scheduling. Engineer knowledgeable and professional.
Pod 5 star review on 13th June 2024
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Posted 1 year ago
5
John Loxham
The engineer arrived promptly, was very professional and did such a tidy job! They explained everything before leaving and I couldn't have asked for more.
Pod 5 star review on 11th June 2024
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Posted 1 year ago
5
Joanne Taylor
The guy who attended my address today was really helpful and went through everything with me so I was able to understand in preparation for my new vehicle .
Pod 5 star review on 5th June 2024
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Posted 1 year ago
5
Nicholas Betts
Really great experience. The engineer fitting the equipment was very knowledgeable and clearly had a great understanding of electrical principles and product knowledge. 👍
Pod 5 star review on 4th June 2024
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Posted 1 year ago
5
Andrew FitzGibbon
Matthew completed a very professional and neat installation and provided concise, clear instructions. Very happy! I am very happy to recommend PodPoint based on this great experience.
Pod 5 star review on 29th May 2024
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Posted 1 year ago
5
Claire Fisher-Silk
Great reliable company and service
Pod 5 star review on 22nd May 2024
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Posted 1 year ago
5
William Coates
Straightforward to order and kept to scheduled time and date. Already had Podpoint APP so quicky added home charger and car topped up ⚡️
Pod 5 star review on 14th May 2024
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Posted 1 year ago
5
James Trotter
Quick, tidy, informative.
Pod 5 star review on 13th May 2024
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Posted 1 year ago
5
Bradley Forrest
Rowan was brilliant friendly and showed us everything , he saved our lives as he also noticed we had a gas leak! Utilities came.out as he was there and fixed the pipe love the new charger very neat and tidy job brilliant service thank you
Pod 5 star review on 24th April 2024
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Posted 1 year ago
5
Verified Buyer
Quick and efficient
Pod 5 star review on 21st April 2024
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Posted 1 year ago
5
Verified Buyer
Haydn installed my pod point charger and did a fantastic and neat job. Very happy 😊
Pod 5 star review on 21st April 2024
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Posted 1 year ago
5
Antony Little
Brilliant service - it was ordered and fitted within a couple of days. Communication with the installation team was very good. Carl contacted me in advance and was on time. He explained both the installation and the use of the pod very well. Clean and efficient job - well done and thanks.
Pod 5 star review on 10th April 2024
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Posted 1 year ago
5
Verified Buyer
Great service, great fitter
Pod 5 star review on 25th March 2024
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Posted 1 year ago
5
Mark Swain
Great level of service from the start and the Engineer was very professional and did a great installation
Pod 5 star review on 15th March 2024
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Posted 1 year ago
5
Mike Crowther
Great service and quick install
Pod 5 star review on 14th March 2024
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Posted 1 year ago
5
Caitlin Naylor
Installer was brilliant! On time/early, polite and friendly and did a really neat and tidy job. Brilliant service. 10/10.
Pod 5 star review on 21st February 2024
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Posted 1 year ago
5
John Hawkins
Everything from ordering the charger to installation was very quick and impressively easy. The ordering process was straight forward with an easy to follow questionnaire to help positioning the charger and installation requirement. The installer arrived on time and completed the work to my requirements. He was very polite and his work was very thorough and neat. I cannot fault Pod Point and would definitely recommend them.
Pod 5 star review on 16th February 2024
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Posted 1 year ago
5
Stewart Abel
From placing order to installation was a breeze, super friendly engineer on the day, very pleased customer
Pod 5 star review on 16th February 2024
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Posted 1 year ago
5
Colin Lowe
Very good tidy installation by Matt Lofthouse (5-star Servce) Matt was very polite, helpful and knowledgable. He went the extra mile to complete a very proffesional installation and even cleared all the old Cobwebs from my Electric Meter box!!!!! I can't fault his workmanship or customer facing skills. I manage a team of Field Service Engineers who look after warehouse automation equipment and know how hard it is to find good Engineers like Matt. So look after him at pay review time and I'm sure you will retain him.
Pod 5 star review on 15th February 2024
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Posted 1 year ago
5
Matt Fray
Our installer was friendly and worked with us to choose the right routing to minimise the visual impact of a complex long cable run.
Pod 5 star review on 5th February 2024 Pod 5 star review on 5th February 2024
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Posted 1 year ago
5
Craig Hartley
Steve, the installer was great. He talked through all the installation process, asked if I had any queries. He got to work and with a polite and knowledgeable manner did a super job. From order to top rate installation in just a week, brilliant. Will definitely recommend.
Pod 5 star review on 26th January 2024
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Posted 1 year ago
5
Ray Dennis
Engineer turned up on time. He was friendly and knowledgeable. The work was quickly carried out excactly to my requirement.
Pod 5 star review on 21st January 2024 Pod 5 star review on 21st January 2024
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Posted 1 year ago
Pod is rated 4.6 based on 36,115 reviews