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Pod Point Limited Reviews

4.6 Rating 39,697 Reviews
90 %
of reviewers recommend Pod Point Limited
Company Reviews Metrics Info
4.6
Based on 39,697 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Pod Point Limited Reviews

About Pod Point Limited:

Pod Point is one of the leading providers of electric car charging. We provide reliable and easy to use chargers for homes and workplaces across the UK.

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5
Bradley Forrest
Bradley Forrest
Verified Buyer
“Rowan was brilliant friendly and showed us everything , he saved our lives as he also noticed we had a gas leak! Utilities came.out as he was there and fixed the pipe love the new charger very neat and tidy job brilliant service thank you”
Pod Point Limited 5 star review on 24th April 2024
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Posted 8 hours ago
5
Verified Buyer
Anonymous
Verified Buyer
“Quick and efficient”
Pod Point Limited 5 star review on 21st April 2024
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Posted 3 days ago
5
Verified Buyer
Anonymous
Verified Buyer
“Haydn installed my pod point charger and did a fantastic and neat job. Very happy 😊”
Pod Point Limited 5 star review on 21st April 2024
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Posted 3 days ago
5
Antony Little
Antony Little
Verified Buyer
“Brilliant service - it was ordered and fitted within a couple of days. Communication with the installation team was very good. Carl contacted me in advance and was on time. He explained both the installation and the use of the pod very well. Clean and efficient job - well done and thanks.”
Pod Point Limited 5 star review on 10th April 2024
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Posted 2 weeks ago
5
Verified Buyer
Anonymous
Verified Buyer
“Great service, great fitter”
Pod Point Limited 5 star review on 25th March 2024
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Posted 4 weeks ago
5
Mark Swain
Mark Swain
Verified Buyer
“Great level of service from the start and the Engineer was very professional and did a great installation”
Pod Point Limited 5 star review on 15th March 2024
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Posted 1 month ago
5
Mike Crowther
Mike Crowther
Verified Buyer
“Great service and quick install”
Pod Point Limited 5 star review on 14th March 2024
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Posted 1 month ago
5
Caitlin Naylor
Caitlin Naylor
Verified Buyer
“Installer was brilliant! On time/early, polite and friendly and did a really neat and tidy job. Brilliant service. 10/10.”
Pod Point Limited 5 star review on 21st February 2024
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Posted 2 months ago
5
John Hawkins
John Hawkins
Verified Buyer
“Everything from ordering the charger to installation was very quick and impressively easy. The ordering process was straight forward with an easy to follow questionnaire to help positioning the charger and installation requirement. The installer arrived on time and completed the work to my requirements. He was very polite and his work was very thorough and neat. I cannot fault Pod Point and would definitely recommend them.”
Pod Point Limited 5 star review on 16th February 2024
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Posted 2 months ago
5
Stewart Abel
Stewart Abel
Verified Buyer
“From placing order to installation was a breeze, super friendly engineer on the day, very pleased customer”
Pod Point Limited 5 star review on 16th February 2024
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Posted 2 months ago
5
Colin Lowe
Colin Lowe
Verified Buyer
“Very good tidy installation by Matt Lofthouse (5-star Servce) Matt was very polite, helpful and knowledgable. He went the extra mile to complete a very proffesional installation and even cleared all the old Cobwebs from my Electric Meter box!!!!! I can't fault his workmanship or customer facing skills. I manage a team of Field Service Engineers who look after warehouse automation equipment and know how hard it is to find good Engineers like Matt. So look after him at pay review time and I'm sure you will retain him.”
Pod Point Limited 5 star review on 15th February 2024
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Posted 2 months ago
5
Matt Fray
Matt Fray
Verified Buyer
“Our installer was friendly and worked with us to choose the right routing to minimise the visual impact of a complex long cable run.”
Pod Point Limited 5 star review on 5th February 2024 Pod Point Limited 5 star review on 5th February 2024
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Posted 2 months ago
5
Craig Hartley
Craig Hartley
Verified Buyer
“Steve, the installer was great. He talked through all the installation process, asked if I had any queries. He got to work and with a polite and knowledgeable manner did a super job. From order to top rate installation in just a week, brilliant. Will definitely recommend.”
Pod Point Limited 5 star review on 26th January 2024
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Posted 2 months ago
5
Ray Dennis
Ray Dennis
Verified Buyer
“Engineer turned up on time. He was friendly and knowledgeable. The work was quickly carried out excactly to my requirement.”
Pod Point Limited 5 star review on 21st January 2024 Pod Point Limited 5 star review on 21st January 2024
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Posted 3 months ago
5
Lisa Evans
Lisa Evans
Verified Buyer
“The installation of my new Pod Point by Craig B was punctual, professional, friendly and tidy. Craig was careful and respectful of the property, and explained how to use my new charging point. He kindly set up the WiFi for me and guided me through the App settings. Would recommend 100% - many thanks!”
Pod Point Limited 5 star review on 16th January 2024
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Posted 3 months ago
5
Francisco Verenciano
Francisco Verenciano
Verified Buyer
“Very good and very professional.”
Pod Point Limited 5 star review on 10th January 2024
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Posted 3 months ago
5
John Mills
John Mills
Verified Buyer
“Communication has been very good with the Podpoint Team, Installation was completed very well with no mess left. Installer was very helpful explaining all the way through and after Installation.”
Pod Point Limited 5 star review on 9th January 2024
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Posted 3 months ago
5
Paul Marsden
Paul Marsden
Verified Buyer
“Excellent booking and installation. Guy arrived on time and very friendly. Installation took 1.5 hours and was quick and efficient.”
Pod Point Limited 5 star review on 3rd January 2024
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Posted 3 months ago
5
Neil Rixon
Neil Rixon
Verified Buyer
“It took a little while to be installed from the booking and unfortunately my first appointmentwas missed. However, the install had been done very professionally as was not an easy install as power was under the stairs and no outside wall. Trunking was better than I thought it would look. (As seen in picture). Engineer was very pleasant and helpful. Good job!”
Pod Point Limited 5 star review on 2nd January 2024
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Posted 3 months ago
5
Richard Wetenhall
Richard Wetenhall
Verified Buyer
“Ellis sent me a text first thing and turned up when he said he would. Installation was smooth and the work all looks very neat. Thorough testing of the system at the end. All done in 3 hours for a 3-phase installation - really can’t complain.”
Pod Point Limited 5 star review on 19th December 2023
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Posted 4 months ago
5
Lee Massie
Lee Massie
Verified Buyer
“Really pleased with the whole process of ordering/installation from Pod Point”
Pod Point Limited 5 star review on 18th December 2023
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Posted 4 months ago
5
Patricia Pigg
Patricia Pigg
Verified Buyer
“Everything was clean, on time and effecient”
Pod Point Limited 5 star review on 16th December 2023
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Posted 4 months ago
5
Nicholas French
Nicholas French
Verified Buyer
“I can't fault Pod Point. A highly efficient and proactive team who arranged for the installation and a very pleasant and professional guy who did the installation neatly and well. Product itself is also neat, modern and unobtrusive. Good all round.”
Pod Point Limited 5 star review on 15th December 2023
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Posted 4 months ago
5
SIMON ROEBUCK
SIMON ROEBUCK
Verified Buyer
“It took a while to get a response to repeated support tickets to ask some questions about my installation and the earth bonding before the appointment was made. After that was sorted though, everything was excellent. The installer was great - very helpful and efficient and happy to discuss options as to where it should go etc. Clearly explained how it all worked and connected etc. Very neat and professional job.”
Pod Point Limited 5 star review on 12th December 2023
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Posted 4 months ago
5
Jeffrey Orford-Perkins
Jeffrey Orford-Perkins
Verified Buyer
“On time and cleaned up afterwards. Looks good.”
Pod Point Limited 5 star review on 11th December 2023
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Posted 4 months ago
5
Jason Barron
Jason Barron
Verified Buyer
“Couldn't be happier with the whole experience. Everything was explained well and Stephen did a top job fitting the wall unit. Many thanks.”
Pod Point Limited 5 star review on 8th December 2023
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Posted 4 months ago
5
Ryan Lewis
Ryan Lewis
Verified Buyer
“From the first contact pod provided a 5* experience”
Pod Point Limited 5 star review on 6th December 2023
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Posted 4 months ago
5
Mark Templeton
Mark Templeton
Verified Buyer
“All arranged through Jaguar. Easy to follow instructions from the start of the installation process. Lewis arrived on time, installed within 3 hrs and did a great handover.”
Pod Point Limited 5 star review on 6th December 2023
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Posted 4 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“Purchased last friday, installed Tuesday! Speedy installation. Polite and tidy. Very impressed. It wasnt a complicated job (no internal work or digging driveway but still very happy). Need time to work out the details on using and setting up. However, seems simple so far!”
Pod Point Limited 5 star review on 5th December 2023
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Posted 4 months ago
5
Chris Burley
Chris Burley
Verified Buyer
“Called first to discuss with Amjad who provided excellent unbiased advice before ordering. The online process was seamless, with installation within two weeks. Within three hours of ordering, I had a call from Bob and arranged installation for the following day. Dale our installer arrived within the time slot, his work was first class, very neat and tidy and all done in 90 minutes. Excellent company from start to finish, highly recommended.”
Pod Point Limited 5 star review on 30th November 2023
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Posted 4 months ago
Pod Point Limited is rated 4.6 based on 39,697 reviews
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