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Pod Reviews

4.6 Rating 36,115 Reviews
90 %
of reviewers recommend Pod
4.6
Based on 36,115 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Pod Reviews

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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5
Angela Willcocks
I had my home pod Point installed this week and I have to say the process for installation was very smooth from initial contact to full installation. Ethan, who installed the Pod was really professional, friendly and explained everything very clearly to me. I was very please from start to finish
Pod 5 star review on 3rd November 2022
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Posted 2 years ago
5
James Mccrory
Could not have been happier with our Pod Point installation, both the speed of getting an appointment and the installation itself for which Jamie did such a great and tidy job! I was worried it was going to be a nightmare, but had no reason to be concerned - we now have a charger installed exactly where and how we wanted with minimal impact to the inside with cabling. Big shout out to Jamie!
Pod 5 star review on 3rd November 2022
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Posted 2 years ago
5
Michael William Sherwood
Bought it day 1, day 2 you offered appointment, fitted it day 3. Could not have been better. Best price available. Cameron (fitter) messaged night before with eta, then confirmed actual 20 min beforehand. Cameron was extremely polite and helpful, offered a better (much better) alternative to the wiring I'd planned (No wires to be seen).
Pod 5 star review on 30th October 2022 Pod 5 star review on 30th October 2022
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Posted 2 years ago
5
Andrew Harker
Very efficient from the call to arrange to the job complete. Neat and tidy all the way through. Very happy with the end result. Highly recommend.
Pod 5 star review on 28th October 2022
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Posted 2 years ago
5
Fiona Frater
All very straightforward on the day, completed quickly and a very neat job. The initial installation questionnaire took some time but was needed as highlighted an issue that we were able to correct before booking installation.
Pod 5 star review on 24th October 2022
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Posted 2 years ago
5
Verified Buyer
Very professional electrician Fast installation Clean job Happy with what he explained to me
Pod 5 star review on 18th October 2022
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Posted 2 years ago
5
Tom Gould
Brilliant service, Engineer did an excellent job, he didn't mind me asking him stupid questions about it, while he worked :)
Pod 5 star review on 12th October 2022 Pod 5 star review on 12th October 2022
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Posted 2 years ago
5
Verified Buyer
Excellent. No problems.
Pod 5 star review on 11th October 2022
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Posted 2 years ago
5
Jeremy Jones
Very efficient and professional
Pod 5 star review on 11th October 2022 Pod 5 star review on 11th October 2022
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Posted 2 years ago
5
Yanling Li
The whole process is simple and straightforward. I have ordered the charger online. Then I had to complete a short survey online. The installation date was booked within a week following the survey. The installer, Nilesh, is very professional and knowledgeable about what he does. Everything was done to a proper standard and he tidied up after himself and tested everything needed. It has been three weeks now since the installation, very pleased with our choice of Pod Point. Absolutely stress free.
Pod 5 star review on 10th October 2022
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Posted 2 years ago
5
Clive Challinor
Good clean installation all done and in good working order.
Pod 5 star review on 8th October 2022 Pod 5 star review on 8th October 2022 Pod 5 star review on 8th October 2022 Pod 5 star review on 8th October 2022 Pod 5 star review on 8th October 2022 Pod 5 star review on 8th October 2022
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Posted 2 years ago
5
Verified Buyer
Overall a great experience. We kept up to date via email at every stage before installation. On the day the trades man was very polite and professional. After the pod was installed he explained everything and left the installation area very clean. Great job
Pod 5 star review on 5th October 2022
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Posted 2 years ago
5
David Tonner
No problems fast and efficient.
Pod 5 star review on 5th October 2022
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Posted 2 years ago
5
Shelley Long
Easy installation process, booked online, took photos etc. Engineer was polite and professional, explained everything.
Pod 5 star review on 4th October 2022
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Posted 2 years ago
5
Claudiu Cozma
Everything goes how was planned
Pod 5 star review on 3rd October 2022
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Posted 2 years ago
5
Dominic Cassells
Very slick booking process and on the day the communication was great. Having an app to see where the installer was meant I could get on with my morning without hanging by the front door. Installation was quick, to a high standard and Liam was great to talk to about how to operate.
Pod 5 star review on 30th September 2022
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Posted 2 years ago
5
Gina Jones
Brilliant service. Our installation engineer was amazing. He tidied up after himself. The house was spotless, he was polite, explained everything in detail. He is a credit to your team. Thank you Mrs G Jones
Pod 5 star review on 29th September 2022 Pod 5 star review on 29th September 2022
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Posted 2 years ago
5
Monica Harvey
Extremely polite engineer. Very professional. Discussed possible locations taking into account customer preferences. Respectful and very tidy installation. Would highly recommend
Pod 5 star review on 29th September 2022
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Posted 2 years ago
5
Verified Buyer
Rapid responses to all emails, really easy to deal with. Installer turned up on time and completed the job fast
Pod 5 star review on 28th September 2022
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Posted 2 years ago
5
Stephen Webbs
Great installation by really friendly and knowledgeable engineer. Thanks Nilesh
Pod 5 star review on 27th September 2022
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Posted 2 years ago
5
Chris Toner
The engineer arrived promptly, was very polite , knowledgeable and efficient. No problems.
Pod 5 star review on 26th September 2022
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Posted 2 years ago
5
Dawn Mooney
Good tidy service
Pod 5 star review on 23rd September 2022
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Posted 2 years ago
5
Steve Mitchell
Great installation, very neat, the installation engineer was extremely polite and helpful in explaining the new charger operation. Super efficient and tidy job A+
Pod 5 star review on 22nd September 2022 Pod 5 star review on 22nd September 2022 Pod 5 star review on 22nd September 2022 Pod 5 star review on 22nd September 2022 Pod 5 star review on 22nd September 2022 Pod 5 star review on 22nd September 2022
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Posted 2 years ago
5
Richard Smith
Really well laid out web site and ordering process...ordered on Thursday, fitted on Monday...the installation engineer was awesome and did and really tidy install. Everything was explained when fitted, and have been using without issues...I particularly like the podpoint phone app that allows you to schedule and track charges...all in all a very positive experience.
Pod 5 star review on 21st September 2022
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Posted 2 years ago
5
Steven Michael Grocott
Very smooth job, Dan arrived on time & was very amenable to questions asked and completed the installation within the specified time. A great job well done and he didn’t complain about my tea making abilities. Many thanks.
Pod 5 star review on 20th September 2022
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Posted 2 years ago
5
Verified Buyer
Great. The engineer that carried out the installation was fantastic.
Pod 5 star review on 18th September 2022
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Posted 2 years ago
5
MARTIN TALKS
The installation experience was good. The installer, called Tyler, was helpful, friendly and capable and did the job very well.
Pod 5 star review on 16th September 2022
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Posted 2 years ago
5
Todor Radnev
The installation was quick professional very neat work from the engineers, nice and friendly too.
Pod 5 star review on 16th September 2022
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Posted 2 years ago
5
Verified Buyer
The technician was efficient, speedy and a great communicator. Excellent installation, will refer pod point to others.
Pod 5 star review on 14th September 2022
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Posted 2 years ago
5
Verified Buyer
Corey, the installer did a great job. Very professional and a very neat installation indeed and routing the cable just as I wanted it. He kept double checking that I was happy as the job progressed. A far neater installation than I thought it was going to be.
Pod 5 star review on 13th September 2022
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Posted 2 years ago
Pod is rated 4.6 based on 36,115 reviews