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Pod Point Limited Reviews

4.6 Rating 39,769 Reviews
90 %
of reviewers recommend Pod Point Limited
Company Reviews Metrics Info
4.6
Based on 39,769 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Pod Point Limited Reviews

About Pod Point Limited:

Pod Point is one of the leading providers of electric car charging. We provide reliable and easy to use chargers for homes and workplaces across the UK.

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5
Verified Buyer
Anonymous
Verified Buyer
“Excellent. No problems.”
Pod Point Limited 5 star review on 11th October 2022
Helpful Report
Posted 1 year ago
5
Jeremy Jones
Jeremy Jones
Verified Buyer
“Very efficient and professional”
Pod Point Limited 5 star review on 11th October 2022 Pod Point Limited 5 star review on 11th October 2022
Helpful Report
Posted 1 year ago
5
Yanling Li
Yanling Li
Verified Buyer
“The whole process is simple and straightforward. I have ordered the charger online. Then I had to complete a short survey online. The installation date was booked within a week following the survey. The installer, Nilesh, is very professional and knowledgeable about what he does. Everything was done to a proper standard and he tidied up after himself and tested everything needed. It has been three weeks now since the installation, very pleased with our choice of Pod Point. Absolutely stress free.”
Pod Point Limited 5 star review on 10th October 2022
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Posted 1 year ago
5
Clive Challinor
Clive Challinor
Verified Buyer
“Good clean installation all done and in good working order.”
Pod Point Limited 5 star review on 8th October 2022 Pod Point Limited 5 star review on 8th October 2022 Pod Point Limited 5 star review on 8th October 2022 Pod Point Limited 5 star review on 8th October 2022 Pod Point Limited 5 star review on 8th October 2022 Pod Point Limited 5 star review on 8th October 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“Overall a great experience. We kept up to date via email at every stage before installation. On the day the trades man was very polite and professional. After the pod was installed he explained everything and left the installation area very clean. Great job”
Pod Point Limited 5 star review on 5th October 2022
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Posted 1 year ago
5
David Tonner
David Tonner
Verified Buyer
“No problems fast and efficient.”
Pod Point Limited 5 star review on 5th October 2022
Helpful Report
Posted 1 year ago
5
Shelley Long
Shelley Long
Verified Buyer
“Easy installation process, booked online, took photos etc. Engineer was polite and professional, explained everything.”
Pod Point Limited 5 star review on 4th October 2022
Helpful Report
Posted 1 year ago
5
Claudiu Cozma
Claudiu Cozma
Verified Buyer
“Everything goes how was planned”
Pod Point Limited 5 star review on 3rd October 2022
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Posted 1 year ago
5
Dominic Cassells
Dominic Cassells
Verified Buyer
“Very slick booking process and on the day the communication was great. Having an app to see where the installer was meant I could get on with my morning without hanging by the front door. Installation was quick, to a high standard and Liam was great to talk to about how to operate.”
Pod Point Limited 5 star review on 30th September 2022
Helpful Report
Posted 1 year ago
5
Gina Jones
Gina Jones
Verified Buyer
“Brilliant service. Our installation engineer was amazing. He tidied up after himself. The house was spotless, he was polite, explained everything in detail. He is a credit to your team. Thank you Mrs G Jones”
Pod Point Limited 5 star review on 29th September 2022 Pod Point Limited 5 star review on 29th September 2022
Helpful Report
Posted 1 year ago
5
Monica Harvey
Monica Harvey
Verified Buyer
“Extremely polite engineer. Very professional. Discussed possible locations taking into account customer preferences. Respectful and very tidy installation. Would highly recommend”
Pod Point Limited 5 star review on 29th September 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“Rapid responses to all emails, really easy to deal with. Installer turned up on time and completed the job fast”
Pod Point Limited 5 star review on 28th September 2022
Helpful Report
Posted 1 year ago
5
Stephen Webbs
Stephen Webbs
Verified Buyer
“Great installation by really friendly and knowledgeable engineer. Thanks Nilesh”
Pod Point Limited 5 star review on 27th September 2022
Helpful Report
Posted 1 year ago
5
Chris Toner
Chris Toner
Verified Buyer
“The engineer arrived promptly, was very polite , knowledgeable and efficient. No problems.”
Pod Point Limited 5 star review on 26th September 2022
Helpful Report
Posted 1 year ago
5
Dawn Mooney
Dawn Mooney
Verified Buyer
“Good tidy service”
Pod Point Limited 5 star review on 23rd September 2022
Helpful Report
Posted 1 year ago
5
Steve Mitchell
Steve Mitchell
Verified Buyer
“Great installation, very neat, the installation engineer was extremely polite and helpful in explaining the new charger operation. Super efficient and tidy job A+”
Pod Point Limited 5 star review on 22nd September 2022 Pod Point Limited 5 star review on 22nd September 2022 Pod Point Limited 5 star review on 22nd September 2022 Pod Point Limited 5 star review on 22nd September 2022 Pod Point Limited 5 star review on 22nd September 2022 Pod Point Limited 5 star review on 22nd September 2022
Helpful Report
Posted 1 year ago
5
Richard Smith
Richard Smith
Verified Buyer
“Really well laid out web site and ordering process...ordered on Thursday, fitted on Monday...the installation engineer was awesome and did and really tidy install. Everything was explained when fitted, and have been using without issues...I particularly like the podpoint phone app that allows you to schedule and track charges...all in all a very positive experience.”
Pod Point Limited 5 star review on 21st September 2022
Helpful Report
Posted 1 year ago
5
Steven Michael Grocott
Steven Michael Grocott
Verified Buyer
“Very smooth job, Dan arrived on time & was very amenable to questions asked and completed the installation within the specified time. A great job well done and he didn’t complain about my tea making abilities. Many thanks.”
Pod Point Limited 5 star review on 20th September 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“Great. The engineer that carried out the installation was fantastic.”
Pod Point Limited 5 star review on 18th September 2022
Helpful Report
Posted 1 year ago
5
MARTIN TALKS
MARTIN TALKS
Verified Buyer
“The installation experience was good. The installer, called Tyler, was helpful, friendly and capable and did the job very well.”
Pod Point Limited 5 star review on 16th September 2022
Helpful Report
Posted 1 year ago
5
Todor Radnev
Todor Radnev
Verified Buyer
“The installation was quick professional very neat work from the engineers, nice and friendly too.”
Pod Point Limited 5 star review on 16th September 2022
Helpful Report
Posted 1 year ago
5
Craig Dyson
Craig Dyson
Verified Buyer
“The engineer was prompt and informed me of what the installation process would involve and how to operate the system. He was professional and courteous at all times and left everything as clean and tidy as when he arrived.”
Pod Point Limited 5 star review on 16th September 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“The technician was efficient, speedy and a great communicator. Excellent installation, will refer pod point to others.”
Pod Point Limited 5 star review on 14th September 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“Corey, the installer did a great job. Very professional and a very neat installation indeed and routing the cable just as I wanted it. He kept double checking that I was happy as the job progressed. A far neater installation than I thought it was going to be.”
Pod Point Limited 5 star review on 13th September 2022
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Posted 1 year ago
5
David Inwood
David Inwood
Verified Buyer
“Good communication. Very tidy and organised.”
Pod Point Limited 5 star review on 12th September 2022
Helpful Report
Posted 1 year ago
5
Iain Lambert
Iain Lambert
Verified Buyer
“Box works perfectly, was swiftly set up exactly where I wanted and looks great. Who could ask for more?”
Pod Point Limited 5 star review on 11th September 2022
Helpful Report
Posted 1 year ago
5
Christian Batton
Christian Batton
Verified Buyer
“Installation done in less than 3 hours in a complex environment. Then was given a full training on how to setup and use the charging point and its software. Very kind and professional installers.”
Pod Point Limited 5 star review on 11th September 2022 Pod Point Limited 5 star review on 11th September 2022
Helpful Report
Posted 1 year ago
5
John Burnage
John Burnage
Verified Buyer
“Fully professional and answered any questions that I had”
Pod Point Limited 5 star review on 8th September 2022
Helpful Report
Posted 1 year ago
5
Mike Chiu
Mike Chiu
Verified Buyer
“Very nice, fast response, professional”
Pod Point Limited 5 star review on 7th September 2022
Helpful Report
Posted 1 year ago
5
Russell Wooler
Russell Wooler
Verified Buyer
“Ordered the pod point 3 charger on a Friday, a very easy process, I sent them a few photos of meter/location of where I wanted it / driveway type & one of the route for the cable. Got an installation date of the following Monday. All fitted in a few hours, a couple of chaps EDF came & fitted the device, they safety checked all the existing house wiring, cleaned up after the work. Couldn’t fault them. Explained how the device worked, had some problems trying to get a WiFi signal to the device but that seems to have sorted itself now.”
Pod Point Limited 5 star review on 6th September 2022
Helpful Report
Posted 1 year ago
Pod Point Limited is rated 4.6 based on 39,769 reviews
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