Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,352 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,352 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 23rd June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Service fairly priced ,would recommend using again”

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Posted 11 months ago

“Excellent service , thank you”

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Posted 11 months ago

“Price was cheapest around. Little disappointed that that postal service didn’t match this. Literally made one attempt and then took it to the post office. I’m not here for a few weeks, so be interesting to see if it’s even there when I return.”

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Posted 1 year ago

“Your service was excellent. The same cannot be said of Parcelforce who were appalling. Had to pick it up from the nearest sub Post office in the end . They were too lazy to deliver to my village on two successive days. I suggest you drop them when you can and you try one of the many other couriers out there.”

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Posted 1 year ago

“Everthing was fiine and on time. Thanks”

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Posted 1 year ago

“Good price and speedy delivery, will use again.”

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Posted 1 year ago

“as described - delivered v quickly”

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Posted 1 year ago

“Quick reliable service”

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Posted 1 year ago

“Such a great service, ordered on line. Quick delivery.”

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Posted 1 year ago

“Prompt service and delivery”

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Posted 1 year ago

“Had what i wanted znd delivered it quickly”

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Posted 1 year ago

“Good price and a very quick delivery. My only issue was the lack of an email order confirmation.”

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Posted 1 year ago

“would have been 5 stars but did not receive the collars as shown with the pipe covers online”

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Posted 1 year ago

“Item was out of stock when ordered. Given option for refund. Stock became available quickly so waited. Item was then sent although there was a slight delay. Item arrived safely and well packed for transit”

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Posted 1 year ago

“First time I have used Plumbing Supplies Direct. Ordering process was easy and what I ordered came within a few days. The product is fine and does the job intended.The only reason I havn't given 5 stars is that following ordering there was no confirmation e mail and no parcel tracking information which most on line companies provide these days.I would however purchase from this company again”

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Posted 1 year ago

“Ordering process easy. Delivered a day late.”

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Posted 1 year ago

“Good service arrived on time”

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Posted 1 year ago

“Great service The water heater arrived earlier than expected. Unfortunately found a damaged ( not Plumbing Supplies Directs fault ) they contacted the manufacturer and the part arrived the following day.”

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Posted 1 year ago

“After I gave my old address...I corrected it t0 PSD and got my part in good time...Cheers Thank You!”

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Posted 1 year ago

“Goods as described, prompt delivery”

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Posted 1 year ago

Plumbing Supplies Direct is rated 4.6 based on 5,352 reviews