Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.56

4.6 Rating 4,509 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 4,509 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 14th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered delivered within 3 working days using ordinary post”

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Posted 4 months ago

“Item delivered quickly but Royal Mail didn’t deliver on the day the email said. The box was damaged and the plastic seal on the box was slit open so it may have been a returned item! price of the item good.”

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Posted 4 months ago

“The item was as described, good price and arrived in good time”

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Posted 5 months ago

“Material as described and arrived quickly”

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Posted 5 months ago

“Delivery was not good but that is the PO poor recrd”

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Posted 5 months ago

“Very happy prompt but torch came loose and not on card with no instruction so concerned not new”

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Posted 5 months ago

“Everything done efficiently and on time. My only slight reservation was that on receipt of my order I found the product packaging had been cut open, (was it therefore a return?). On close inspection the product was fine and is now in use.”

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Posted 5 months ago

“Good product, good price and quick dispatch, sadly let down by dreadful service from Parcel Force - two failed deliveries, no cards left, didn’t deliver to neighbour when requested, so I had to drive 10 miles to collect from their depot.”

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Posted 5 months ago

“Took longer to be delivered as held up at Southampton sorting office. Item eventually delivered by Parcel force, in good condition.”

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Posted 6 months ago

“Prombt delivery.”

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Posted 6 months ago

“They did the job well”

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Posted 7 months ago

“Very easy order process and prompt delivery was very impressed and high quality parts”

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Posted 7 months ago

“Initially sent the wrong insulation, but a phone call later it was all sorted out within 24 hours.”

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Posted 8 months ago

“Just what I needed”

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Posted 9 months ago

“Good service”

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Posted 9 months ago

“All in all very good experience with plumbing supplies not so good with parcel force gave estimate time of arrival hung about waiting for them to then get a notification that I wasn’t home same on second day then finally delivered on the Monday”

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Posted 9 months ago

“Hi, the item was dispatched in good time and no issues with the service provided. Unfortunately the nut was over 45mm in diameter and not 40mm as advertised therfore too big for my wastepipe. I will need to source another smaller nut to do the job.”

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Posted 9 months ago

“Good prices,good service”

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Posted 9 months ago

“Product fine but paid for quicker delivery and it still took 6days to arrive but did include a weekend. . I’m used to Amazon next day delivery !”

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Posted 10 months ago

“While the service from Plumbing Supplies Direct was excellent and the price very competitive, the service from ParcelForce was disgraceful. With an order placed on Wednesday and picked up by ParcelForce on Express24 the same day, it had still not been delivered by the end of Monday.”

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Posted 10 months ago

Plumbing Supplies Direct is rated 4.6 based on 4,509 reviews