Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,666 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,666 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't fault the product but asked to cancel two minutes after ordering as wanted to add a couple other products and no cancellation or aknowledgment of request. Other than that - all good.”

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Posted 1 year ago

“Seems to be a fairly efficient service, part received was what I asked for and reasonably priced so will use them again”

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Posted 1 year ago

“Would have been 5 stars but first product came in a creased box and the circular clear seal had been undone. The product (Dudley pneumatic flush valve) looked ok so I fitted it. Unfortunately, the short flush bellows leaked. Plumbing Supplies Direct despatched a replacement immediately and it's due to arrive tomorrow. So, PSD you were great in your response to the issue thank you.”

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Posted 1 year ago

“No probelms with delivery on this small order”

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Posted 1 year ago

“I don’t want to give a bad review, but the hose you sent is not the same as your picture on your website ( no shut off valve ). Although it does the job I could have purchased this on eBay for £20 delivered”

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Posted 1 year ago

“Responded and supported me very well.”

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Posted 1 year ago

“Item arrived on time and was the cheapest available online.”

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Posted 1 year ago

“Very good service and price. Product as described. Slight negative is that Parcel Force took 2 days to deliver after waiting a day to acknowledge receipt of an item ordered before noon the previous day.”

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Posted 1 year ago

“TRV arrived timely, although all contents of box loosened into padded bag in transit.”

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Posted 1 year ago

“As per previous request- now item arrived- am post- PIPE CLIPS ×2 - GOOD quality can now proceed with project - Thank you”

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Posted 1 year ago

“Just what I needed for a repair job”

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Posted 1 year ago

“Good Service fairly priced ,would recommend using again”

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Posted 1 year ago

“Excellent service , thank you”

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Posted 1 year ago

“Price was cheapest around. Little disappointed that that postal service didn’t match this. Literally made one attempt and then took it to the post office. I’m not here for a few weeks, so be interesting to see if it’s even there when I return.”

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Posted 1 year ago

“Your service was excellent. The same cannot be said of Parcelforce who were appalling. Had to pick it up from the nearest sub Post office in the end . They were too lazy to deliver to my village on two successive days. I suggest you drop them when you can and you try one of the many other couriers out there.”

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Posted 1 year ago

“Everthing was fiine and on time. Thanks”

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Posted 1 year ago

“Good price and speedy delivery, will use again.”

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Posted 1 year ago

“as described - delivered v quickly”

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Posted 1 year ago

“Quick reliable service”

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Posted 1 year ago

“Such a great service, ordered on line. Quick delivery.”

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Posted 2 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,666 reviews