Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,721 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,721 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good prices and fast delivery. Icmve ordered more supplies.”

Helpful Report

Posted 2 years ago

“Prompt delivery and competitive price- would recommend.👍”

Helpful Report

Posted 2 years ago

“Having placed an order for a Rothenberger plumbing pack I was advised that parcel force Would deliver this in 2 parcels unfortunately after Waiting 2 days nothing arrived so I contacted Alex whom sorted out one the other never arrived Very poor service as tried several times to contact Them by phone with no answer I shall never use This company again.”

Helpful Report

Posted 2 years ago

“The seat arrived as forecast and is a perfect fit. Ordering was really easy and I was kept informed at every stage of despatch and delivery. Overall an excellent experience which I would be happy to repeat if, and when, I needed any further plumbing supplies.”

Helpful Report

Posted 2 years ago

“Fantastic service haven’t tried the product yet but if the service is anything Togo by I’ll be very happy.”

Helpful Report

Posted 2 years ago

“I ordered some parts online. Didn't hear anything, no confirmation email, no contact. I phoned up after waiting two weeks and not receiving my order. I was told they didn't have the parts and would get them from another depot and post asap. It seems like my order got completely forgotten until I phoned. I cancelled my order as I needed the parts and s local supplier got them in next day for me. I know mistakes happen, but I would have appreciated an explanation and apology.”

Helpful Report

Posted 2 years ago

“The correct item was delivered quickly and was well wrapped. It is now installed and working well. Thank you.”

Helpful Report

Posted 2 years ago

“It was needed urgently, Plumbing supplies Direct confirmed stock and dispatched Friday for an AM Saturday Delivery. very pleased with service”

Helpful Report

Posted 2 years ago

“Very quick delivery and product as it should be”

Helpful Report

Posted 2 years ago

“Good price for the item and delivery. Very fast delivery, thanks.”

Helpful Report

Posted 2 years ago

“Really good and efficient process and very pleased to use them along with a good price and speedy delivery for the items”

Helpful Report

Posted 2 years ago

“From start to finish all went according to plan and arrived promptly Product appears to be of a satisfactory quality”

Helpful Report

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

“The product matched the description, arrived within the expected guideline and was of sufficient quality”

Helpful Report

Posted 2 years ago

“Item exactly as described looks more expensive than it was. Happy with product”

Helpful Report

Posted 2 years ago

“Purchased a Salus replacement thermostat. Very fast delivery, product in perfect condition, great price and works fine. My heating is back on after being off for 2 weeks so all good.”

Helpful Report

Posted 2 years ago

“Fast and efficient service. Order arrived as quoted.”

Helpful Report

Posted 2 years ago

“product in stock. delivered promptly”

Helpful Report

Posted 2 years ago

“Parcel arrived sharp. It was as easy as pulling out the old and pushing in the new. I pay a boiler insurance every month. The timer was replaced last year and glitched from the start, so in the end the heating had to be either ON or OFF. Insurance would not pay for it to be replaced this year. All I needed was a part number and I bought my own and fixed that sucker myself, so all you ladies...think on, don't wait for a man to fix it, pull up those big girl panties and do it yourself.”

Helpful Report

Posted 2 years ago

“Found it difficult to find replacement for toilet push button and found it on your site. Happy with purchase and will order another.”

Helpful Report

Posted 2 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,721 reviews