Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,482 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,482 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 27th January 2026

Anonymous // 01/01/2019

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“Great service. Order dispatched quickly and packaged well. Thankyou”

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Posted 2 years ago

“Product advertised but was out of stop and no time frame given as to when it would be in stock. Product should have been labeled out of stock!”

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Posted 2 years ago

“Great service. Flush button came broken, but they replaced it with next day delivery”

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Posted 2 years ago

“Best price I could find for a Rothenberger - Superfire 2 Torch, came with a gas cylinder as well. Super quick delivery. First time I've dealt with this company, and would have no hesitation dealing with them again....”

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Posted 2 years ago

“Great product and fast delivery”

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Posted 2 years ago

“Monument 22mm Pipe Bender (extended) delivered quickly in perfect condition at a very low price, excellent service”

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Posted 2 years ago

“A first class service throughout, very swift delivery and at the best price anywhere.”

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Posted 2 years ago

“All in all very good experience with plumbing supplies not so good with parcel force gave estimate time of arrival hung about waiting for them to then get a notification that I wasn’t home same on second day then finally delivered on the Monday”

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Posted 2 years ago

“Fantastic service at competitive prices ordered before 2.00pm for next day delivery. Would highly recommend and use again. Thanks”

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Posted 2 years ago

“A good quality valve at a reasonable price.”

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Posted 2 years ago

“Arrived in good time right product excellent service thankyou”

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Posted 2 years ago

“Excellent item and service”

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Posted 2 years ago

“Came back different to the picture. Wanted the 1 in the picture”

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Posted 2 years ago

“Quick delivery great product combined with excellent price. Will convert all my wash basins as soon as possible.”

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Posted 2 years ago

“Excellent service and at a great price Thank you.”

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Posted 2 years ago

“Great service.”

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Posted 2 years ago

“Hi, the item was dispatched in good time and no issues with the service provided. Unfortunately the nut was over 45mm in diameter and not 40mm as advertised therfore too big for my wastepipe. I will need to source another smaller nut to do the job.”

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Posted 2 years ago

“Good prices,good service”

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Posted 2 years ago

“No hassle - found my product easily at a very competitive price”

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Posted 2 years ago

“Amazing the bargain I found is out of stock think they released it’s under priced. They don’t know when back in stock so no point keeping the order open. Big price rise when back in stock I’ll bet.”

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Posted 2 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,482 reviews