Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,631 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

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“Ordered and Delivered no problem. Correct parts arrived.”

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Posted 2 years ago

“Ordered at weekend, arrived Tuesday - toilet working again to much relief!”

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Posted 2 years ago

“I still haven't received my full order”

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Posted 2 years ago

“Easy to order, good value, delivered on time. What more can you ask for”

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Posted 2 years ago

“Not the greatest I have to say. I ordered a toilet seat from Plumbing Supplies Direct and the wrong one was delivered. They told me the one I had wanted was not available. They organised for the toilet seat they sent to be collected, and it was collected within a couple of days, but I am still waiting for my refund. They don't always answer the phone. I have left three messages and still no response!”

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Posted 2 years ago

“Initially sent the wrong insulation, but a phone call later it was all sorted out within 24 hours.”

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Posted 2 years ago

“Very user friendly website and reasonable postage options if not in a rush for the order.”

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Posted 2 years ago

“Part delivered quickly, good price. Excellent service.”

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Posted 2 years ago

“Plumbing needs met via easy to navigate website. Prompt delivery. Exceeded expectation.”

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Posted 2 years ago

“Great buy and fast delivery”

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Posted 2 years ago

“great service and just what I wanted.”

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Posted 2 years ago

“Received very quickly. Only regret is that I had forgotten some stuff and it was not possible to merge both orders to save on postage. Else all OK.”

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Posted 2 years ago

“I am very pleased to have found the exact replacement part for my toilet cistern. It fits perfectly and it was ver easy to replace.”

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Posted 2 years ago

“Ordere a Siamp flush pump. Good customer service and delivered on time.”

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Posted 2 years ago

“i'm happy👍 very fast delivery”

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Posted 2 years ago

“Perfect service and speedy delivery”

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Posted 2 years ago

“excellent service , speedy delivery, goods used and have done a great job on my old terracotta tiles. Thank You !”

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Posted 2 years ago

“Very competitive price Fast delivery Genuine manufacturers part”

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Posted 2 years ago

“Never used this company before but will certainly be using them again in future. Great service, fast delivery and excellent prices.”

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Posted 2 years ago

“Quick delivery lowest price I could find anywhere, Thought panel was flimsy on first impression but for the price and once fitted it’s good value.My old mdf one although solid was bubbling up in several places this won’t.”

Plumbing Supplies Direct 5 star review on 27th August 2023

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Posted 2 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,631 reviews