Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,721 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,721 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

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“Fantastic service...Thank you!”

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Posted 2 years ago

“Ordered product. Website said no payment taken, try later. Ordered elsewhere, then noticed payment was pending. Phoned, and was assured payment would be cancelled. It wasn’t, and the item arrived today. Hopeless …”

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Posted 2 years ago

“Exactly what I needed”

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Posted 2 years ago

“Th goods arrived quickly. Good service.”

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Posted 2 years ago

“The item was as described, good price and arrived in good time”

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Posted 2 years ago

“Quick and easy”

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Posted 2 years ago

“Material as described and arrived quickly”

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Posted 2 years ago

“Quick delivery. Easily installed as a replacement for an old mechanical stay. Easy to set up and operate.”

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Posted 2 years ago

“Again, fast delivery and parts arrive in perfect condition.”

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Posted 2 years ago

“Good service, good website and fast delivery. Thanks.”

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Posted 2 years ago

“Correct part fitted in seconds”

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Posted 2 years ago

“Good service . On time and efficient, however I wanted to return a product, I called serval times and no answer and e mailed serval times with no replay. Bit disappointing quick enough to take my money 🤷🏼‍♂️”

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Posted 2 years ago

“Delivery was not good but that is the PO poor recrd”

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Posted 2 years ago

“Very efficient, very easy, and competitively priced! Thank you for the prompt delivery! Alex”

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Posted 2 years ago

“Very quick delivery.”

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Posted 2 years ago

“Purchased a plumbing package. Good value for money. Just an issue with the superfire 2 torch it arrived without packaging and instructions. When I contacted the company by email. 5 days later and I've still not received a replied.to.my.email. also bought pair of pipe cutters one of which arrived.without original packaging. No communication to my email. Need someone to sort it.”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Fast, efficient and reasonable priced.”

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Posted 2 years ago

“Excellent service and a great product at a very competitive price.”

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Posted 2 years ago

“We were disappointed to be contacted on the day we were expecting our delivery to be told that you did not have the sealant in stock. We were not informed of this when we ordered. We asked for the money for the sealant to be reimbursed but to continue with the delivery of the spray cans. I called this morning to confirm these were in stock. I received no apology for the situation and the person I spoke to was not particularly helpful. We wait to see if the spray cans arrive.”

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Posted 2 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,721 reviews