Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,481 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,481 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 27th January 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service and just what I wanted.”

Helpful Report

Posted 2 years ago

“Received very quickly. Only regret is that I had forgotten some stuff and it was not possible to merge both orders to save on postage. Else all OK.”

Helpful Report

Posted 2 years ago

“I am very pleased to have found the exact replacement part for my toilet cistern. It fits perfectly and it was ver easy to replace.”

Helpful Report

Posted 2 years ago

“Ordere a Siamp flush pump. Good customer service and delivered on time.”

Helpful Report

Posted 2 years ago

“i'm happy👍 very fast delivery”

Helpful Report

Posted 2 years ago

“Perfect service and speedy delivery”

Helpful Report

Posted 2 years ago

“excellent service , speedy delivery, goods used and have done a great job on my old terracotta tiles. Thank You !”

Helpful Report

Posted 2 years ago

“Very competitive price Fast delivery Genuine manufacturers part”

Helpful Report

Posted 2 years ago

“Never used this company before but will certainly be using them again in future. Great service, fast delivery and excellent prices.”

Helpful Report

Posted 2 years ago

“Quick delivery lowest price I could find anywhere, Thought panel was flimsy on first impression but for the price and once fitted it’s good value.My old mdf one although solid was bubbling up in several places this won’t.”

Plumbing Supplies Direct 5 star review on 27th August 2023

Helpful Report

Posted 2 years ago

“They wasted 3-4 days before telling me that they were out of stock and had no idea when it would be back in stock. They then refunded me immediately fortunately. I ordered elsewhere and it was delivered the next day.”

Helpful Report

Posted 2 years ago

“Perfect fit fast delivery would use again”

Helpful Report

Posted 2 years ago

“Great service, received two toilet cisterns Tuesday after ordering Sunday night, thanks.”

Helpful Report

Posted 2 years ago

“Arrived in good condition, did a test and worked perfectly. Great price and good service”

Helpful Report

Posted 2 years ago

“Excellent price and good customer support”

Helpful Report

Posted 2 years ago

“Postage went wrong but immediately put right without and hassle. Good company. Product is also good quality👍👍”

Helpful Report

Posted 2 years ago

“Ordered - no problem, paid no problem, delivered no problem ultra quick! All in all no problem. Thanks for saving me a load of money compared to my local plumbers merchant”

Helpful Report

Posted 2 years ago

“Great service and quick delivery”

Helpful Report

Posted 2 years ago

“Quick delivery.”

Helpful Report

Posted 2 years ago

“I bought a 50mm box spanner at a reasonable price. I had lots of progress updates and fast delivery.”

Helpful Report

Posted 2 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,481 reviews