Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,265 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,265 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 23rd June 2025

Anonymous

Anonymous // 01/01/2019

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“Very user friendly website and reasonable postage options if not in a rush for the order.”

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Posted 1 year ago

“Part delivered quickly, good price. Excellent service.”

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Posted 1 year ago

“Plumbing needs met via easy to navigate website. Prompt delivery. Exceeded expectation.”

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Posted 1 year ago

“Great buy and fast delivery”

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Posted 1 year ago

“great service and just what I wanted.”

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Posted 1 year ago

“Received very quickly. Only regret is that I had forgotten some stuff and it was not possible to merge both orders to save on postage. Else all OK.”

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Posted 1 year ago

“I am very pleased to have found the exact replacement part for my toilet cistern. It fits perfectly and it was ver easy to replace.”

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Posted 1 year ago

“Ordere a Siamp flush pump. Good customer service and delivered on time.”

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Posted 1 year ago

“i'm happy👍 very fast delivery”

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Posted 1 year ago

“Perfect service and speedy delivery”

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Posted 1 year ago

“excellent service , speedy delivery, goods used and have done a great job on my old terracotta tiles. Thank You !”

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Posted 1 year ago

“Very competitive price Fast delivery Genuine manufacturers part”

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Posted 1 year ago

“Never used this company before but will certainly be using them again in future. Great service, fast delivery and excellent prices.”

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Posted 1 year ago

“Quick delivery lowest price I could find anywhere, Thought panel was flimsy on first impression but for the price and once fitted it’s good value.My old mdf one although solid was bubbling up in several places this won’t.”

Plumbing Supplies Direct 5 star review on 27th August 2023

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Posted 1 year ago

“They wasted 3-4 days before telling me that they were out of stock and had no idea when it would be back in stock. They then refunded me immediately fortunately. I ordered elsewhere and it was delivered the next day.”

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Posted 1 year ago

“Perfect fit fast delivery would use again”

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Posted 1 year ago

“Great service, received two toilet cisterns Tuesday after ordering Sunday night, thanks.”

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Posted 1 year ago

“Arrived in good condition, did a test and worked perfectly. Great price and good service”

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Posted 1 year ago

“Excellent price and good customer support”

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Posted 1 year ago

“Postage went wrong but immediately put right without and hassle. Good company. Product is also good quality👍👍”

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Posted 1 year ago

Plumbing Supplies Direct is rated 4.6 based on 5,265 reviews