Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,587 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,587 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed to place an order, be issued with an invoice and tracking number and then be informed that the item was out of stock. Still, at least I was kept informed and the delay was only a few days.”

Helpful Report

Posted 2 years ago

“ordered the item i needed at around 3 in the afternoon and it was delivered around the same time next day. A brilliant service, would recommend to anyone without hesitation.”

Helpful Report

Posted 2 years ago

“Excellent Company with great customer service and very competitive prices. I was kept informed of when the Halo WiFi Thermostat would arrive and it was delivered as promised via Parcelforce. I would highly recommend Plumbing Supplies Direct.”

Helpful Report

Posted 2 years ago

“Fast delivery package well wrapped item appears to work very well. !👍”

Helpful Report

Posted 2 years ago

“Good service great price”

Helpful Report

Posted 2 years ago

“Well packaged and very quick delivery.”

Helpful Report

Posted 2 years ago

“Excellent fast service”

Helpful Report

Posted 2 years ago

“I was pleasantly surprised with Plumbing Supplies Direct. I placed an order on 12 December and it was delivered on 15 December. I would definitely use them again and would certainly recommend them to anyone”

Helpful Report

Posted 2 years ago

“Fast and efficient service, excellent product and swift delivery.”

Helpful Report

Posted 2 years ago

“Fair competitive prices, very good prompt service, easy as it should be.”

Helpful Report

Posted 2 years ago

“Absolutely brilliant company , ordered my tools and was over moon with the service and the delivery time!! Highly recommended”

Helpful Report

Posted 2 years ago

“very easy website, and reasonable prices, 😀”

Helpful Report

Posted 2 years ago

“Fast delivery”

Helpful Report

Posted 2 years ago

“Great price on the Ox products I bought. Exceptionally easy ordering process and delivered in great time. All round five star service.”

Helpful Report

Posted 2 years ago

“100percent bang on. Cheers.”

Helpful Report

Posted 2 years ago

“Ordered delivered within 3 working days using ordinary post”

Helpful Report

Posted 2 years ago

“I ordered, it came. Job done.”

Helpful Report

Posted 2 years ago

“I would definitely use this company again for my plumbing needs. The staff are very helpful and the delivery is very fast.”

Helpful Report

Posted 2 years ago

“Item delivered quickly but Royal Mail didn’t deliver on the day the email said. The box was damaged and the plastic seal on the box was slit open so it may have been a returned item! price of the item good.”

Helpful Report

Posted 2 years ago

“The product turned out to not be available but I didn't receive the message and had to chase it to find out what had happened. Seems PSD used a different email account to send that message and it went to my junk. This was disappointing because I was expecting the parts and lost valuable time. The website should have been updated when stocks were out , and then the item removed altogether when the product was found to be no longer available. Furthermore the balance of the order came out by ParcelForce and because we were not in to take delivery on the only attempt,it was taken to a local Post Office (convenience store with PO counter) and it took me two visits trying to park and then queue for ages to finally collect it. This has happened twice now with Parcelforce so I won't be using this supplier unless a more flexible courier can be used. None of this would happen with my local merchant suppliers so the small cost saving of using PSD is wiped out by the time and energy wasted.”

Helpful Report

Posted 2 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,587 reviews