Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,382 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,382 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 23rd June 2025

Anonymous

Anonymous // 01/01/2019

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“excellent service. thank you”

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Posted 3 years ago

“Easy to order and prompt delivery”

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Posted 3 years ago

“Ideal fit”

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Posted 3 years ago

“Good price , god delivery time , genuine parts as order”

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Posted 3 years ago

“Fantastic service, products arrived in brand new condition and on time Thankyou”

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Posted 3 years ago

“Prompt service Thank You”

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Posted 3 years ago

“My item wasn't delivered and the tracking details I was sent didn't work. When I queried this with Plumbing Supplies Direct customer services, their representative suggested I chase DPD myself. Unimpressed.”

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Posted 3 years ago

“Excellent delivery & item as expected.”

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Posted 3 years ago

“Very fast service! Excellent price!”

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Posted 3 years ago

“Professional tools, exactly what I was expecting Overall great.”

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Posted 3 years ago

“Great service. The products always arrive extremely quickly. Thank you”

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Posted 3 years ago

“Superb delivery good quality product”

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Posted 3 years ago

“All good as advertised”

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Posted 3 years ago

“Shocking. I've ordered this item on two separate occasions about six months apart and neither time has what has been ordered actually been sent. Now I'll admit it's not a valuable order and I'm being very picky about the item I need, no substitutes please, but I'm very unhappy. Won't be trying for a third time, rubbish”

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Posted 3 years ago

I am sorry to hear that you have had a problem with our service, I have checked and can see the item was delivered on the 11th April. if you wish to discuss this further please give us a call many thanks

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Great customer service, my query was handled politely and efficiently. Installed the new valve and all working good now, so a happy customer!”

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Posted 3 years ago

“Prompt delivery of order. Would recommend this company.”

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Posted 3 years ago

“Great value for money, kept informed on delivery times, prompt delivery, excellent product and well packaged. Well done, faultless.”

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Posted 3 years ago

“Very very poor still haven't received what I bought, got told it was dispatch then next day goit a email out of stock and not heard anything since.”

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Posted 3 years ago

“Great 👍, Simple to order and prompt service 👍, very pleased 😀.”

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Posted 3 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,382 reviews