Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,498 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,498 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 28th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice little compact tool with all bits needed. Seems to be of a good quality. Exactly what I needed. Happy with it. The only thing I was concerned with was that I had not received a confirmation email after purchasing. So I had to email customer service to double check. However, I received the item as I got a reply from them. So all got sorted well after all. Thanks.”

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Posted 3 years ago

“Part is fine, only received one star because it took 3 months to deliver which is pretty pathetic.”

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Posted 3 years ago

“Value for money good service”

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Posted 3 years ago

“Great service . Products perfect. Good price.”

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Posted 3 years ago

“fast service and competitive prices. It was good being able to make contact via the phone when a query arose. I omitted a digit from my postal code which was picked up and amended via email”

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Posted 3 years ago

“Despatch was very speedy and price competitive, sadly the courier you use did not leave the parcel where I asked I then I had a 40 min round trip walk to collect the parcel”

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Posted 3 years ago

“received quickly and worked brilliantly thank you”

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Posted 3 years ago

“QUICK SERVICE”

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Posted 3 years ago

“Great service Great product”

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Posted 3 years ago

“Basic product that seems to work dispatched timely”

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Posted 3 years ago

“Excellent, speedy service, will definitely purchase from here again in future”

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Posted 3 years ago

“Ordered this blanking off plug mainly because the picture showed it could easily be tightened by hand and had a cross in the cap to help with fitting. The product I received was totally different and will require me to take the whole cistern to peices to fit it.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Very please with my purchase and service I received.”

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Posted 3 years ago

“Perfect part and a prompt service Thank you”

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Posted 3 years ago

“Quick delivery, excellent product”

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Posted 3 years ago

“Excellent service Ordered product on a Friday Delivered on the Monday Thanks”

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Posted 3 years ago

“Placed order and item received next working day, will use again.”

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Posted 3 years ago

“Satisfied”

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Posted 3 years ago

“Good screwdriver speedy delivery many thanks guys”

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Posted 3 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,498 reviews