Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,728 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,728 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

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“Very quick and efficient service thank you”

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Posted 4 years ago

“Tried to phone about me order - nobody answered the call - 4 times! Habe sent 3 emails - no reply Useless And I be nobody picks this comment up either”

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Posted 4 years ago

“Very good fast delivery”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“My order only took a couple of days to arrive. First time I have used this company, will use them again.”

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Posted 4 years ago

“Good product”

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Posted 4 years ago

“Excellent service from plumbing supplies direct,The new parts fitted perfectly and works great,would definitely buy from these guys again.”

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Posted 4 years ago

“The wall plate elbows I received were not the design as shown in the advert on the web sight. Although I was disappointed they are except able for the job in hand.”

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Posted 4 years ago

“Have not received item,or receipt or any email altogether telling me when I might get it?”

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Posted 4 years ago

“Delayed order, 12 days to arrive. Too late for the scheduled work. Wanted a refund got, like the delivery, a very late, 'sincere' apology. You guessed it, no refund. Won't be using again”

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Posted 4 years ago

“Five stars says it all. I had spent two days searching for kit from other retailers who were not able to confirm/advise precise dimensions of plate. They could only yawn and say don’ worroy. They are all the same universal specification”. You have show that st he specs are not all the same ! Thank you”

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Posted 4 years ago

“First time using p s d exellent service, certainly will use again . Many thanks.”

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Posted 4 years ago

“Order received”

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Posted 4 years ago

“As yet I haven't received my order but I know it has been dispatched and delayed by postal strikes. I am hoping that I have ordered the right thing - I had my washing machine installed by a professional but a joint to extend the waste water hose failed and I can't get him to come back. I am really hoping that the item will sort out my problem. Being a 68 year old disabled woman sucks and the 'fault' is at the back of the unit under cupboards. As mentioned - you dispatched on time but the item seems to have been delayed in the post - not your fault. Fingers crossed”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Not the best service, paid for 1-3 day delivery with DPD, on 4 th day it hadn’t arrived, called and they said sorry it hasn’t left us! Put it in a overnite service but still took another 2 days to come!b”

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Posted 4 years ago

“Been 6 days since placing my order with you and it still hasn't arrived, yet you used Parcel Force express 24 shipping. Very frustrating!!”

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Posted 4 years ago

“Parts ordered were delivered early next day, great company to do business with. I highly recommend!”

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Posted 4 years ago

“easy to order, good price but item was out of stock so sent when stock arrived. All good and would use PSD again”

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Posted 4 years ago

“Super fast delivery items came as described and all at reasonable price. Would definitely use again in the future.”

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Posted 4 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,728 reviews