Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,736 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,736 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

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“Good product Quick delivery”

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Posted 5 years ago

“Excellent. Good quality and delivered fast.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Excellent service. Very prompt in fulfilling my order and arrived sooner than expected. Item was well packaged and in good condition. Will definitely use their services again.”

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Posted 5 years ago

“Very quick. No problems”

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Posted 5 years ago

“I placed an order for an urgent part on a Saturday for Saturday delivery (which, assuming it is a vital part was understandable that it could be delivered same day). On the Monday I had to call to enquire where the part was and was informed that they don’t do same day delivery (at no point is this mentioned on the site). It has been 6 days since placing my order and I still don’t have the URGENT part. So no, I am not happy with the service received from PSD.”

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Posted 5 years ago

Hi Matthew, Thank you for your order and sorry you don't feel like you had a good service from us. You placed your order at 11:15am on Saturday, our cut off time for Saturday is clearly displayed at Friday 2:30. We are closed over the weekend and I don't think anyone in the UK can offer a same day SATURDAY delivery like that. We are based in the midlands and operate a fast next day service. Once our staff arrived on Monday we contact you straight away and made you aware of the issue and sent your order out on a tracked 24 hour service and is showing as delivered on Tuesday 12th. I hope you can change your review and also the product review to reflect the service we promise and delivered. Thanks Plumbing Supplies Direct

Posted 5 years ago

“Very happy quick delivery”

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Posted 5 years ago

“Great value and speedy delivery”

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Posted 5 years ago

“Good website and excellent service. Quick delivery.”

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Posted 5 years ago

“Fast delivery and good price.”

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Posted 5 years ago

“Very well-priced and lightning fast despatch. Great service.”

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Posted 5 years ago

“Parts as described and delivered quickly.”

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Posted 5 years ago

“Part as described and delivered quickly.”

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Posted 5 years ago

“Had to replace an existing faulty unit with an identical one.This was by far the most competitively price unit on the market. Just look up the cost for the same unit with ScrewFix”

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Posted 5 years ago

“Very quick, and was informative in regards to my order”

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Posted 5 years ago

“Brilliant service at the right price.”

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Posted 5 years ago

“Very efficient. Excellent prices and very prompt dispatch and delivery”

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Posted 5 years ago

“A fairly hard size to find I hardware/plumbers but you had and dispatched quickly many thanks”

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Posted 5 years ago

“No complications easy process”

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Posted 5 years ago

“Very happy with customer service, also items delivered quickly, will definitely be using this company in the future thanks”

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Posted 5 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,736 reviews