Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,577 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,577 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

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“The waste slice spirals the pipe and does not cut straight”

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Posted 4 years ago

“Sorry about the poor score but I can't review something I haven't recieved yet, and considering I emailed you last Friday explaining its over a week since I placed the order and still recieved nothing not even a emailed response to email I sent I think this is very very poor service, I have since purchased the part I needed from elsewhere.”

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Posted 4 years ago

“Good products and good prices but poor practices. Ordered three things and when dispatched they gave me a tracking number that didn't work. Only for the package to turn up on the last day anyway, but with an item missing. It took me phoning them to find out they didn't have the item and I'd have to wait for it, then then finally contacted me and said they weren't getting them back in stock at all and they'd have to refund me. No offer of alternatives and of course messed up the job I wanted to do and meant I had to source parts elsewhere which delayed things as I sourced everything from them originally.”

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Posted 4 years ago

“good price delivered on time”

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Posted 4 years ago

“Product was perfect for the job, prompt service and very reasonable postage charges too, recommend this supplier highly.”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“Very competative prices, good communication and prompt delivery, what more could you ask for”

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Posted 4 years ago

“Description- tap will fit most 22mm holes - turns out it doesn't fit the hole in my toilet. Waste of money and paid extra for next day delivery too!!!”

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Posted 4 years ago

“Good quality product delivered quickly.”

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Posted 4 years ago

“I was after long tail street elbows and having difficulty getting them until I tried this company. Excellent service with swift dispatch and a quality product. I will be using them again but not with Royal Mail delivery!”

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Posted 4 years ago

“Ordered on the Monday came the following day brilliant service!!!”

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Posted 4 years ago

“Good company to deal with and very quick sending goods out.”

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Posted 4 years ago

“Very quick deivery”

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Posted 4 years ago

“Good Service Thanks.”

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Posted 4 years ago

“Delivered on time as stated”

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Posted 4 years ago

“Prompt efficient service, good communication, product delivered in excellent condition. Would recommend.”

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Posted 4 years ago

“Excellent screwdriver”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Well priced genuine parts.”

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Posted 4 years ago

“Poor communication, poor delivery time, poor stock and bits missing in order.”

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Posted 4 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,577 reviews