Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,737 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,737 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

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“Shockingly bad service. I ordered a selection of enfeed copper fittings from PSD alongside orders from competitors. Competition delivered within 2 days. PSD failed to deliver and order tracking does not work. No reply to my email. Very poor sevice. Still awaiting delivery!”

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Posted 5 years ago

“the perfect set to start your plumbing adventure”

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Posted 5 years ago

“Very speedy service, delivered next day.”

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Posted 5 years ago

“First class service”

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Posted 5 years ago

“Excellent product and far cheaper than I can buy locally. Great delivery time as well”

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Posted 5 years ago

“The product made in Monaco does not seem to use normal BSP threads. I called the Manchester warehouse and sales for help. Got none. Used a Fluidmaster at half the price. Don’t think you want a video of that.”

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Posted 5 years ago

“Haven't recived the item.”

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Posted 5 years ago

“Prompt service Very impressed will use them again”

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Posted 5 years ago

“Prompt delivery, can’t fault the service from start to finish. Thank You”

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Posted 5 years ago

“Great customer service, my order arrived within a couple of days and product was as shown on website”

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Posted 5 years ago

“All was fine no problems right product short wait for delivery”

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Posted 5 years ago

“Great service and fast delivery 👍”

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Posted 5 years ago

“Excellent service prompt delivery boiler control easy to fit”

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Posted 5 years ago

“Good quick service”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Great response from PSD on my order, and at a very competitive price. Goods delivered on time and in good order. 1st class service all round. Many thanks PSD. (sorry cannot send a video as the item has not been fitted yet).”

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Posted 5 years ago

“Fantastic supplier, great prices and a excellent service 👍👌”

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Posted 5 years ago

“2 out 5 sorry Ordered the product but items was missing when it arrived. I contacted the company and was told it would be looked onto, two days later I still had not been conted so I raised a ticket via there customer services email system. I recieved an automated email saying someone would get back to me within 24 hours. 24 hours passed I still had no response so I rang up and chased it again. I was informed I would be sent the missing items. When the items arrived they substituted what should of been a large aerosol for a much smaller one! I contacted them again via email and was told they didn't have the larger ones so it must be an issue with the supplier and that I could have a £5 credit for the inconvenience. I won't be using them again.”

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Posted 5 years ago

“.”

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Posted 5 years ago

“Very good supplier”

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Posted 5 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,737 reviews