Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,481 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,481 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 27th January 2026

Anonymous // 01/01/2019

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“I chose Plumbing Supplies Direct to buy Thomas Dudley Niagara Pneumatic Flush Valve because they were selling it at the lowest price I was able to find on the internet and with free delivery. It arrived after 4 days. We have fitted and it works perfectly fine.”

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Posted 2 years ago

“Excellent fast service, wouldn't hesitate to recommend you to anyone on the future”

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Posted 2 years ago

“No returns procedure. Sometimes, people order the wrong part. It is poor that you do not have a returns procedure, particularly when you are trading online”

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Posted 2 years ago

“This is the second Birstan mixer tap I have had, hard water finished the first off after about 20 years. The service I received from Plumbing Supplies was first-rate. Very quickly dispatched well packed, no worries about using this company again.”

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Posted 2 years ago

“Fantastic Will be back if need anything else 5 stars”

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Posted 2 years ago

“Very quick delivery part as in description very happy thanks”

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Posted 2 years ago

“Delayed order even if I paid for next day delivery. Lack of service. Keep chasing them to find out whats happening with my order. Not great at all.”

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Posted 2 years ago

“Excellent and easy purchase”

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Posted 2 years ago

“More than happy with the seller. Not used the item as yet. So I can't give any feedback on it.”

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Posted 2 years ago

“Excellent Product Non Kink Radiator Drain down Hose pipe”

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Posted 2 years ago

“Ordered Friday delivered Monday not yet fitted so no video. Top notch company.”

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Posted 2 years ago

“Great product at a great price. Speedy delivery and happy with everything.”

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Posted 2 years ago

“Still not received items confirmation email or anything but money is out the account quick enough”

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Posted 2 years ago

“The perfect solution to a stubborn problem and at a good price too. Fast delivery and a general good supply of products.”

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Posted 2 years ago

“Great price and prompt delivery service”

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Posted 2 years ago

“Quick and efficient”

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Posted 2 years ago

“Very fast delivery , parts as described”

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Posted 2 years ago

“Easy to order. Quick delivery. No probs with parts.”

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Posted 2 years ago

“Excellent service and product would highly recommend”

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Posted 2 years ago

“Iv still not recieved it”

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Posted 2 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,481 reviews