Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,266 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,266 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 23rd June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, the item was dispatched in good time and no issues with the service provided. Unfortunately the nut was over 45mm in diameter and not 40mm as advertised therfore too big for my wastepipe. I will need to source another smaller nut to do the job.”

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Posted 2 years ago

“Good prices,good service”

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Posted 2 years ago

“No hassle - found my product easily at a very competitive price”

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Posted 2 years ago

“Amazing the bargain I found is out of stock think they released it’s under priced. They don’t know when back in stock so no point keeping the order open. Big price rise when back in stock I’ll bet.”

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Posted 2 years ago

“Item as described arrived on time, excellent service.”

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Posted 2 years ago

“Best price on the web, very speedy delivery with secure well oacked parcel. Thanks”

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Posted 2 years ago

“Great prices. Very fast efficient service.”

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Posted 2 years ago

“Clear website and fast delivery”

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Posted 2 years ago

“Delivered within 24 hours. Well packaged and hassle free, Thank you .”

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Posted 2 years ago

“Second time I’ve bought from here and both times the service has been really easy and quick, and the products have been excellent value for money.”

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Posted 2 years ago

“I’ve placed a couple of orders and in both occasions they have dealt with excellently.”

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Posted 2 years ago

“Item was the best overall price I founding arrived promptly. Thank you.”

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Posted 2 years ago

“Top product delivered on tim”

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Posted 2 years ago

“Website so easy to use. Arrived quickly, did the job perfectly! Thank you...”

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Posted 2 years ago

“Ordered a Thomas Dudley Vantage concealed cistern, the Plumbing Supplies Direct website was easy to use and was delivered in very good time. Plumbing Supplies Direct were very helpful with a problem encountered with the cistern during commissioning.”

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Posted 2 years ago

“Needed some dual flush toiled cistern things! Plumbing Supplies Direct made it easy to find on the website. Ordering & Delivery was fast with their prices the best I could find. Highly recommended.”

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Posted 2 years ago

“Product was fine and arrived on time. Would use again in future”

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Posted 2 years ago

“First class service. Would highly recommend, will certainly use again. Stock items that are not available from your local Screwfix or Toolstation.”

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Posted 2 years ago

“Paid for next day delivery received item three days later”

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Posted 2 years ago

“Good prices, service and excellent delivery.”

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Posted 2 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,266 reviews