Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,492 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,492 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

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“A speedy service with quality products will alway use PSD”

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Posted 3 years ago

“Great price & quick delivery”

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Posted 3 years ago

“Called for confirm 24hr dispatch, instructed to pay extra for DPD service which resulted in the postage costing the same price as the item. Happy to do so, paid as instructed however sent on 3 day courier service. Emailed for support no response. Item arrived after job was competed.. Poor service”

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Posted 3 years ago

“Great service with excellent quick delivery. Superb product, easy to install,quality fittings and finish, looks absolutely fantastic. Thankyou it has been a pleasure to deal with you..”

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Posted 3 years ago

“I think that you sent me the wrong size. I ordered 1 1/2 inch but it is larger than the nut which need replacing and I cannot find a way to measure what you sent me which gives a 1 1/2 inch measurement.”

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Posted 3 years ago

“Arrived on time but would have liked the items in original packaging and not loose ( trivial I know but it was bought as a present for an apprentice ) !!!”

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Posted 3 years ago

“Got the items I was looking for in a quick manner. I had to double check that the website was legitimate though it could be finished a bit better especially at the checkout part. Hope this helps. I will purchase again in the future.”

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Posted 3 years ago

“Great service. Placed the order, shipped the same day, arrived the next day. What’s not to like. Well done.”

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Posted 3 years ago

“Hi very good service and good stuff”

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Posted 3 years ago

“Despatched promptly, and arrived on time. This is a Christmas present, so not ‘unwrapped’ yet! As usual, excellent service.”

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Posted 3 years ago

“Found what i needed and it arrived quickly. Good price”

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Posted 3 years ago

“I was looking for a replacement of a button flush for the family bathroom. Found it very easily ar Plumbing Supplies Directand got it shipped to the house. It was very straightforward and the product works beautifully.”

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Posted 3 years ago

“Great bit of kit”

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Posted 3 years ago

“Excellent service including delivery.”

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Posted 3 years ago

“Order arrived on time, was well packaged and all as described.”

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Posted 3 years ago

“Just what I wanted, thanks a lot. I do recommend you. I rely on you for future, should I need spare parts.”

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Posted 3 years ago

“Has worked wonders”

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Posted 3 years ago

“Delivery was prompt item well packed only downside was I ordered a grey model and was sent a white model,”

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Posted 3 years ago

“Really helpful and knowledgeable”

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Posted 3 years ago

“Great price, quick delivery, very happy with my purchase”

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Posted 3 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,492 reviews