Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,492 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,492 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

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“Ordered and delivered to the door within 3ams fantastic prices also”

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Posted 3 years ago

“Very competitive price, arrived on time, would I use them again? Definitely!”

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Posted 3 years ago

“Paid for next day delivery and arrived 4 days late, despite being within the same frame to claim next day delivery”

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Posted 3 years ago

“If it ever turns up”

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Posted 3 years ago

“Prompt service”

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Posted 3 years ago

“Excellent service, easy to use web site and prompt delivery.”

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Posted 3 years ago

“Good product prompt services”

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Posted 3 years ago

“Unbeatable price with immediate delivery. I have bought before and I will buy again. For all your plumbing and heating supplies.”

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Posted 3 years ago

“Don’t know yet as they have not arrived☹️”

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Posted 3 years ago

“Works perfectly. Fast delivery. Very happy. 5 stars”

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Posted 3 years ago

“Easy to order and delivery speedy ande efficient”

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Posted 3 years ago

“Their website doesn’t state if items are in stock. Ordered and paid for item. Two hours later theirs email advised out if stock. 3 hours later their email said order completed. What did that mean ? Not clear at all. Sent email to them over the weekend explaing the events. Asked them to contact me first thing Monday morning to tell me if they had stock. They did not contact me. Rang 4 times to speak to them. No assistants available. Later I spoke to them when I eventually got through on the telephone. They admitted that they item shown on their webpage was incorrect. The product shown did not actually exist. Their service is very poor and I would not order from them again.”

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Posted 3 years ago

“On time delivery”

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Posted 3 years ago

“Not received”

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Posted 3 years ago

“Wrong item received. Emails have been ignored. Please get back to me asap.”

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Posted 3 years ago

“Very quick service. Good value compared to other suppliers.”

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Posted 3 years ago

“Excellent fast service, highly recommend”

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Posted 3 years ago

“Order process simple - service quick and goods as advertised”

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Posted 3 years ago

“Good fast efficient service would use again”

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Posted 3 years ago

“Lovely piece of pipe delivered promptly Thanks”

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Posted 3 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,492 reviews