Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,255 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,255 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 23rd June 2025

Anonymous

Anonymous // 01/01/2019

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“First time I've used this company and very impressed with service and next day delivery.”

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Posted 11 months ago

“Item arrived in very good time. Totally as described. Would definitely recommend.”

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Posted 11 months ago

“Brilliant service & prompt delivery will use Plumbing supplies direct again in the future.”

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Posted 11 months ago

“Great company,very competitive on price, postage very resonable and quick.Would definitely buy again.”

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Posted 11 months ago

“Good service”

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Posted 11 months ago

“Good product, competitive price,good customer service. Rapid delivery too. All good, very pleased.”

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Posted 11 months ago

“Excellent”

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Posted 11 months ago

“Excellent service many thanks.”

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Posted 11 months ago

“Great service, good price, good pump and quick delivery. Thank you!”

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Posted 1 year ago

“Item was never received, no communication at all from company had to get refund via PayPal will not be using this company again !”

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Posted 1 year ago

“Very good service and easy to fit”

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Posted 1 year ago

“Very thorough keeping me updated as the product I ordered was out of stock. They called supplier and got more stock then immediately dispatched it for next day delivery. Cannot fault them.”

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Posted 1 year ago

“Prompt delivery. This was next day! When I phoned to confirm details, was able to get through to someone immediately and they were very helpful.”

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Posted 1 year ago

“Brilliant turnaround time. Impressed”

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Posted 1 year ago

“Item was out of stock when ordered. Given option for refund. Stock became available quickly so waited. Item was then sent although there was a slight delay. Item arrived safely and well packed for transit”

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Posted 1 year ago

“Ordering process good. Delivered as indicated. Well packaged and as ordered. Couldn’t better that, thank you.”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Amazing price and very quick delivery. Thank you”

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Posted 1 year ago

“First time I have used Plumbing Supplies Direct. Ordering process was easy and what I ordered came within a few days. The product is fine and does the job intended.The only reason I havn't given 5 stars is that following ordering there was no confirmation e mail and no parcel tracking information which most on line companies provide these days.I would however purchase from this company again”

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Posted 1 year ago

“Ordered the part from the photo on their website....sadly it was wrong They were very apologetic and sorted me out with a refund as they didn't stock the part I was after.... All good....highly recommend”

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Posted 1 year ago

Plumbing Supplies Direct is rated 4.6 based on 5,255 reviews