Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,369 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,369 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 23rd June 2025

Anonymous

Anonymous // 01/01/2019

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“Flexible hoses supplied promptly - right angled fitting was just what was needed.”

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Posted 1 year ago

“Your service was excellent. The same cannot be said of Parcelforce who were appalling. Had to pick it up from the nearest sub Post office in the end . They were too lazy to deliver to my village on two successive days. I suggest you drop them when you can and you try one of the many other couriers out there.”

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Posted 1 year ago

“The thermostat was delivered as promised in three working days and will be installed soon.”

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Posted 1 year ago

“I recently purchased the Macerator WC2 from Plumbing Supplies Direct, and I couldn't be more satisfied with both the product and the service I received. I would definatly recommend using these guys as they have delivered a amazing service.”

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Posted 1 year ago

“great prices and very prompt delivery ,will use again”

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Posted 1 year ago

“Fantastic service, will definitely be my go too for plumbing essentials.”

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Posted 1 year ago

“Great improvement on fittings supplied with item in question (cheap and nasty),so i am happy.”

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Posted 1 year ago

“Excellent, quick delivery”

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Posted 1 year ago

“Never received my item. Emailed twice still nothing.”

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Posted 1 year ago

“Fantastic!!”

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Posted 1 year ago

“Great service and price”

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Posted 1 year ago

“Good service - Great price and valve arrived quickly.”

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Posted 1 year ago

“Great service, got my product couple days after I ordered it.”

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Posted 1 year ago

“good service delivered on time”

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Posted 1 year ago

“Everthing was fiine and on time. Thanks”

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Posted 1 year ago

“Great price & quick delivery. Superb!”

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Posted 1 year ago

“Quick delivery well packaged.”

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Posted 1 year ago

“Placed an order on the 7th of October. Paid extra for fast delivery with parcel force, 1-3 working days. The item has never arrived. Never received a confirmation email of the order. I had to search local shops to finish a project over weekend. I am filling a claim on PayPal. Appropriate feedback was writers on Trust Pilot too. You are just idiots.”

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Posted 1 year ago

“Good selection of products with quick delivery.”

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Posted 1 year ago

“Great service well happy with purchase thanks”

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Posted 1 year ago

Plumbing Supplies Direct is rated 4.6 based on 5,369 reviews