Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,488 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,488 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 27th January 2026

Anonymous // 01/01/2019

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“Great customer service. prompt deliver ,well package, good product. Used company before, will use again Highly recommend. Thanks”

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Posted 2 years ago

“Not yet fitted, but seems the right part. Should get us out of trouble”

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Posted 2 years ago

“Product arrived on time and well packaged”

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Posted 2 years ago

“Excellent service.5 out of 5.”

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Posted 2 years ago

“Great service and communication”

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Posted 2 years ago

“The worst online shopping experience I have ever had. Please do not shop here. I purchased something.. a week later I have not had an email confirmation and no product. I called up to enquire, no answer. When I emailed, I got no response. I hear they may not be trading.. but yet customer’s are still able to make purchases. Surely this is illegal? And then they have the cheek to send me a request to review. So here is my review. Stay well clear.”

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Posted 2 years ago

“Excellent service. Highly Recommended”

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Posted 2 years ago

“Not particularly happy, we bought something branded and received a generic version. I've emailed to let you know but not had a response. Given two stars because ordering was easy and it arrived quickly.”

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Posted 2 years ago

“Arrived promptly and not damaged.”

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Posted 2 years ago

“The product arrived as ordered and on time, wasn't in when delivery was attempted so was at a pickup point the next day, all good”

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Posted 2 years ago

“Quick and Easy Transaction”

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Posted 2 years ago

“Product arrived very quickly. Not used it yet but pleased I have it.”

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Posted 2 years ago

“Prompt and speedy delivery. Just great service.”

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Posted 2 years ago

“Parts delivered earlier than expected. Great service 5 Stars”

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Posted 2 years ago

“Quick and Easy Transaction”

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Posted 2 years ago

“Fast and efficient service”

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Posted 2 years ago

“An excellent product, packed and delivered promptly. 5*”

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Posted 2 years ago

“They were very professional in letting me know that the stock was not available at the time of purchase but told me it would be in soon so I waited because they let me know and didn’t just take the order with no explanation. It arrived a few days later. Very impressed with their communication skills. 😊”

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Posted 2 years ago

“Quick delivery and a great price for a complete kit. Perfect for someone like me learning to solder. Also useful for toasting marshmallows. Would definitely recommend.”

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Posted 2 years ago

“Very fast and efficient service. I would highly recommend Plumbing Supplies Direct.”

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Posted 2 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,488 reviews