Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,492 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,492 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a pleasure to deal with. Thank you.”

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Posted 3 years ago

“Always a pleasure to deal with these guys. Thank you.”

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Posted 3 years ago

“Great service!”

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Posted 3 years ago

“Good website,easy ordering,good price.”

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Posted 3 years ago

“Very good site, easy and safe checkout would have arrived in about 24 hours but go mixed up with the Post Office strike so it 5 days Looks like a good emergency kit suits my needs Many thanks”

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Posted 3 years ago

“Excellent hassle free delivery”

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Posted 3 years ago

“Very good service will use again”

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Posted 3 years ago

“Fraud Credit card double charged Retailer not responding to numerous contacts Action will be taken”

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Posted 3 years ago

“Excellent all round”

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Posted 3 years ago

“Great product at a great price and a great service”

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Posted 3 years ago

“Best price I could find and quick service.”

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Posted 3 years ago

“Very fast delivery. Exactly what my client needed to get their heating back on. Would 100% use again. Thanks a lot Definitive Electrical LTD”

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Posted 3 years ago

“Needed a replacement heating thermostat/receiver in a hurry, Plumbing Direct Supplies delivered within agreed timeframe.👍”

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Posted 3 years ago

“great service.”

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Posted 3 years ago

“Really good, fast delivery, excellent product.”

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Posted 3 years ago

“First class service and an excellent price, couldn't have wished for better.”

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Posted 3 years ago

“Atrocious customer service. They were unable to supply order in full so I cancelled it. They sent it anyway. Their customer interface seems to be in complete disarray.”

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Posted 3 years ago

“Absolutely delighted with first class customer service”

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Posted 3 years ago

“Best price I could find online for a new unit, delivered before expected. Great service.”

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Posted 3 years ago

“I will give you 5stars, but parcelforce get no starsfrom me. Pleased with the item but the parcel was delivered to my local cinema. Luckily they wrote on facebook that they had it, and i collected it from them. My name & address were on the package.”

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Posted 3 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,492 reviews