Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.57

4.6 Rating 5,491 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,491 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Plumbing Supplies Direct 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

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“Ordered nearly 2 weeks ago and still haven’t received my order”

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Posted 3 years ago

“Good price for product and delivery with no issues”

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Posted 3 years ago

“Arrived as promised and good value”

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Posted 3 years ago

“Reliable, speedy delivery and a reasonable price. Thank you so much.”

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Posted 3 years ago

“Emailed to enquire if in stock and followed through with an order. Emailed me to confirm order completed then received a further email notifying me the item was out of stock! This has also happened before via their auction site account.”

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Posted 3 years ago

“Good value and quality equipment.”

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Posted 3 years ago

“Excellent service competitive pricing and quick delivery what’s not to like very happy.”

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Posted 3 years ago

“This online-only Plumbing Supplies company couldn't cope with my wanting to collect personally, but did the next-best thing: their smart and helpful ParcelForce courier was at my house at 8am the next morning with my new cistern. Excellent online catalogue had let me choose the exact replacement for my 9-yr old system, it fitted simply and just worked. Wish every plumbing issue was solved so simply”

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Posted 3 years ago

“Perfect product super quick Dilivery with updates”

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Posted 3 years ago

“Perfect product super quick Dilivery with updates”

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Posted 3 years ago

“dose the job x”

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Posted 3 years ago

“Super service and best price I could find. Thank you.”

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Posted 3 years ago

“Purchased a replacement thermostat and plumbing supplies had the one I required. Very good price and delivered within 48 hours of my weekend order. Excellent service. Would recommend. A+”

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Posted 3 years ago

“item delivered very quickly despite it being the Christmas period and all the postal issues. The timer works perfectly.”

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Posted 3 years ago

“Great fast service.”

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Posted 3 years ago

“Tool seems good quality and delivered on time all as expected”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“**** Shame that you paid Parcel Force 24Tracked delivery, they collected on 15th and it arrived on 19th. May be you should change the courier.”

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Posted 3 years ago

“Great delivery for urgent job.”

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Posted 3 years ago

“Fast Delivery Top Products Well Packaged”

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Posted 3 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,491 reviews