Plumbing Supplies Direct Reviews

Name: Plumbing Supplies Direct
Address: Coventry Road, Narborough, Leicestershire
Rating: 4.58

4.6 Rating 5,632 Reviews

89 %

of reviewers recommend Plumbing Supplies Direct

4.6

Based on 5,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Plumbing Supplies Direct 5 star review on 5th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service, great prices, fast delivery, very Happy 👍”

Helpful Report

Posted 3 years ago

“Ordered the Rothenburger plumbers kit and pipe bender. Paid the extra for Saturday delivery. It arrived on time but with items missing. Says on the invoice items to follow. Get an email hours after delivery. Saying my order has been dispatched with missing items. Some of the delivered items were not in the manufactures packaging. The blow torch was out of square with a slack Alan key . This item was not in the manufacturer’s packaging. A bag that fits on the handle of the pipe bender missing. If they were not able to complete my order. They should have contacted me so I could have the option to cancel. The delivery of the missing items will cause me issues. I paid extra for everything to be delivered on Saturday”

Helpful Report

Posted 3 years ago

“I needed some good 15mm spanners for compression joints in a hurry. Plumbing supplies direct had them in stock and delivered them the next day as promised. Very happy with the quality of the spanners too.”

Helpful Report

Posted 3 years ago

“I purchased a Monument Master 15mm & 22mm XV Copper Pipe Bender. The price was great as was the delivery service. Highly recommend”

Helpful Report

Posted 3 years ago

“Great price and fast delivery”

Helpful Report

Posted 3 years ago

“The communication is always great with PSD. Their tool prices are always slightly cheaper than anywhere else. I cannot recommend them highly enough.”

Helpful Report

Posted 3 years ago

“Good occasional deals, fast delivery.”

Helpful Report

Posted 3 years ago

“Excellent service Good value Quick delivery”

Helpful Report

Posted 3 years ago

“Great Service, fast delivery would definitely use again”

Helpful Report

Posted 3 years ago

“Delivery was prompt and the item was in good condition. Well done.”

Helpful Report

Posted 3 years ago

“5* Good value, accurate and quick”

Helpful Report

Posted 3 years ago

“As good as it gets”

Helpful Report

Posted 3 years ago

“Thankyou very much ten out of ten came very quick”

Helpful Report

Posted 3 years ago

“Great price and quick delivery, very happy”

Helpful Report

Posted 3 years ago

“Good supplier. Good price”

Helpful Report

Posted 3 years ago

“Great shop.. good communication and fast delivered.. Will use again”

Helpful Report

Posted 3 years ago

“Very quick delivery Many thanks”

Helpful Report

Posted 3 years ago

“Good stuff - stopped a minor leak effectively”

Helpful Report

Posted 3 years ago

“Very poor unfortunately the wrong post code was put on the package by Plumbing supplies system or a member of staff which led to the parcel not being delivered to me and a delay of almost a week I ended up having to go to the parcel force depot myself to collect I called Plumbing supplies to explain they said they could do nothing for as me as they accepted a picture from parcel force of the package in what looked like a warehouse When you enter your post code a street address will come up linked to that post code I don't know what caused the anomaly but it was a major inconvenience It was a part for my boiler which meant my family had no hot water on some of the coldest days this winter”

Helpful Report

Posted 3 years ago

“Found this product to be the right price with good availability. The minimum purchase amount is fair as well to get free delivery.”

Helpful Report

Posted 3 years ago

Plumbing Supplies Direct is rated 4.6 based on 5,632 reviews