Play Like Mum Ltd Reviews

Name: Play Like Mum Ltd
Rating: 4.86

4.9 Rating 4,739 Reviews

97 %

of reviewers recommend Play Like Mum Ltd

4.9

Based on 4,739 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Play Like Mum Ltd 5 star review on 1st March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered for my daughters Christmas present. It is now 2nd January, and I am still waiting. Will review the item when it arrives.”

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Posted 1 year ago

“Unfortunately I have yet to receive the item I ordered.”

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Posted 1 year ago

“Xmas present ordered 3 weeks ago. Not come. Called yourselves and you re sent. Still waiting for that one as well. Sack your courier.”

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Posted 1 year ago

“Still not received the item. PLM have promised to contact Evri but have not been in touch.”

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Posted 1 year ago

“Cancelled order”

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Posted 1 year ago

Unfortunately, we haven't had any correspondence in regards to you cancelling your order.

Posted 1 year ago

“Still not received my purchase. Was delivered to my click and collect point last Wednesday but due to an error with Play like mum and hubbox not providing the correct details they won't release the product to us. Despite calling play like mum and hubbox on a number of occasions it has still not been sorted yet.”

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Posted 1 year ago

“Product I ordered is very cheaply made took it out of box last night to put up for my daughter birthday today and the pram wheels are wonky due to cheap plastic part bent”

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Posted 1 year ago

“I wasn’t informed of my parcel being delivered to my point of pick up. It appears that pick up point was seen as home address. The only way I knew that my parcel had arrived at pick up point was when I received an email asking me to rate your service. So very shoddy communication”

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Posted 1 year ago

“really small, please add size”

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Posted 2 years ago

Thank you for your review. All the sizes are listed in the additional information section of the product page on our website. This pushchair is not for babies it is for children to put their dollies in.

Posted 2 years ago

“Still waiting on the pram i ordered on 23rd Dec, got an email today to say play like mum dispatched on 23rd but Yodel had not sent to indivdual hub so they were resending the pram today and i should get it tomorrow 31st Dec but still no tracking info for it quick enough to take the money on 23rd Dec though, and i have still got a very upset 7 year old. Very disappointed i wont be using again thats for sure.”

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Posted 2 years ago

“I have not received my perches”

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Posted 2 years ago

Hello, We have tried calling you in regards to your order. We have also sent you an email. This will be rectified today. We apologise for any inconvenience caused. Regards Kimberley

Posted 2 years ago

“I am livid that only half the peak was in the box, no brackets no vixie and didn’t send the top part of the pram just the buggy part x 2 it absolutely ruined my little girls Christmas”

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Posted 2 years ago

“So disappointed. My order was shipped in a box with a giant picture of the item on each side. When we opened the door my daughter was stood next to me and clocked it immediately- She couldn’t understand why Father Christmas had sent present her present by courier! What is this company thinking sending products out like this at Christmas? We saved hard to give our kids a bit of joy after a hard year. Thanks to this blunder the magic was ruined. Not happy.”

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Posted 3 years ago

“The delivery driver was extremely rude to my elderly disabled father not impressed at all”

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Posted 3 years ago

“I bought this on a tue A accessory set snd a Pram I was told next day and it was the fri I recieved the accessories set but no Pram I emailed them and they checked with yodel who didn’t deliver the Pram I don’t know what happened but they sent another Pram out on Monday it’s my daughters birthday on Tuesday so tie they delivered it I had nipped to the shop but thought they would try and deliver again but no they send me a message today saying they couldn’t find my house. That’s a lie. I have contacted play like mum who I told I want the Pram delivering again today I even gave my number and she said hopefully it will be tomorow she should be telling yodel to deliver it today as planned.. Iam making an official complaint why use a company that’s unreliable 🙄 and they deliver till 9 pm so why can’t they deliver it again because they lied about delivering it that’s why. Do my rip is order about 2 weeks before you need it cause my little girl had no birthday present and still hasn’t got 1 Iam fuming 🤬”

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Posted 3 years ago

“The product was left on my doorstep . I complained about this last time I ordered by the same thing happened again. It’s a shame as the delivery is really prompt but anyone could have picked it up”

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Posted 3 years ago

“Still not received my item over a week after ordering”

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Posted 3 years ago

“It didn’t say on the website that next day delivery doesn’t apply at weekends I ordered my granddaughters twin buggy on Saturday afternoon explained to granddaughter that buggy would be delivered next day when I contacted you on the Sunday about my delivery that’s when I was told that next day delivery doesn’t apply to weekends. I had one extremely disappointed granddaughter all weekend H”

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Posted 3 years ago

Hello Steve. I am very disappointed to see your 1 star review. The Free Next Day delivery is clearly stated on the website marked with an asterisk that says the following...*Next Day Delivery will be delivered the next working day. Any orders placed after 4pm on a Friday or over the weekend will be despatched on the following Monday. Orders will not be processed on Bank Holidays. Delivery to Scottish Highlands, Off-Shore Islands and Northern Ireland will take 3-7 days. There is a charge to deliver to the Republic of Ireland. Please see our Terms & Conditions for full details. This is on the front page of the website too. The fact that you asked and received a response immediately on Sunday should also go to show that we are a hard working, transparent company doing our very best at all times. Please can I ask you to review your 1 star scoring, it makes a huge difference to us and we haven't done anything wrong to deserve this

Posted 3 years ago

“It’s broken”

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Posted 3 years ago

“The quality of the items are shocking had 2 prams now and both have faulty wheels”

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Posted 3 years ago

Play Like Mum Ltd is rated 4.9 based on 4,739 reviews