Play Like Mum Ltd Reviews

4.9 Rating 4,738 Reviews
97 %
of reviewers recommend Play Like Mum Ltd
4.9
Based on 4,738 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Play Like Mum Ltd Reviews
Anonymous
Anonymous  // 01/01/2019
Very poor service
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Posted 4 years ago
Still not received the order it’s my girls birthday tomorrow and I have had no updates on delivery
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Posted 4 years ago
I recieved my daughters 130 pound pram for it not even to connect right
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Posted 4 years ago
I received the double pushchair but one side of it has not been finished off properly it seems a clip has never been attached to secure the material around the outside bar to stop the actual seating part from collapsing in on itself. My daughter is very upset and gets very frustrated when putting her dolly in it as it collapses with the weight of it.This has caused a lot of unecessary stress on what is supposed to be a very happy time
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Posted 4 years ago
Hello Debbie, we are very sorry you appear to have an issue with your pushchair. If you send us an email to info@playlikemum.com with a photo of the issue then we can get this sorted for you. Kind Regards
Posted 4 years ago
Buy pram and it's broken
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Posted 4 years ago
Missing clips to put wheels on!!! Ordered red came blue !!
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Posted 4 years ago
Still haven’t received this item.
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Posted 4 years ago
Told me they delivered my parcel when no parcel was delivered at my address. Told me they would sort and get back to me in 24 hours and they haven’t. Present was for my daughters birthday and I’ve still not heard nothing back. Won’t be buying from here again
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Posted 4 years ago
Felt robbed.. TWIN pram accessories contained only one cosy toes and bag. Apparently research proved little girls only use one!!!!!!!!!!!!!
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Posted 4 years ago
The process online was very confusing asking for me to enter pick up points for deliver so my children don't see the gift to then a tick box once payment details have been entered to deliver the parcel to the same address the card is registered too. Very poor process and upsetting for my daughter as she has seen her main present that should have been a lovely surprise.
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Posted 4 years ago
I purchased the pram for my daughters main Christmas present, upon delivery she opened the door and saw the picture of the pram on the box (the delivery driver didn’t ask for a parent, he just handed it to her) very disappointed to say the least that she has now seen what was meant to be from Father Christmas! Very poor service, no help from customer services. One very dissatisfied customer.
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Posted 4 years ago
Although it’s not the company fault, my parcel was delivered and signed for by Someone else 😮 so we are currently in a dispute with yodel because they are refusing to accept liability..I really hope this is resolved as it’s for my daughters birthday on mon 4th November
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Posted 4 years ago
Excellent service prompt delivery cannot wait to see our granddaughters face this Christmas xx
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Posted 4 years ago
Its my daughters 3rd birthday I’ve opened her pram that was brought from you an it’s missing some foam out of the handle
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Posted 4 years ago
I still havnt received my item
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Posted 5 years ago
Hi Charlie, Sorry to hear this. We werent aware up until now that you hadn't received your order. I have checked the tracking number that we gave you and I see there is one stop until you get delivery today. Please accept our apologies for the delay.
Posted 5 years ago
Placed an order and when it was delivered the box had a picture of the products on the box. Rang and explained.. They apologised for this said it wouldn’t be done again.. Only for the same thing to happen again only this time my daughter saw the box being delivered as she was home with me and spoilt her Christmas present.. This needs sorting out
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Posted 5 years ago
Havent even got the pram set yet.....still at ipswich yodel depot....arranged a meet up birthday party in windsor 2 hours away and had to turn up with no present!
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Posted 5 years ago
Your delivery service yodel is appalling
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Posted 5 years ago
I bought 2 silvercross pop strollers that the wheels broke on got a replacement for the same to happen again 2 upset kids not impressed absolutely made appallingly
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Posted 6 years ago
They didnt. They made me very unhappy. The item for my 5 year old girl that I ordered came and was no bigger than for my 1 year old niece. It was tiny and had no response for them to sort it since.
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Posted 6 years ago
Play Like Mum Ltd is rated 4.9 based on 4,738 reviews