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Pirates Cave Limited Reviews

4.8 Rating 1,400 Reviews
96 %
of reviewers recommend Pirates Cave Limited
Read Pirates Cave Limited Reviews
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Phone:

01634295233

Email:

customerservices@piratescave.co.uk

Location:

6 Kendon Business Park, Maritime Close, ,
Rochester
ME2 4JF

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Did what they were asked to do
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Posted 4 years ago
I was very happy with he item i purchased and also the quickness of the delivery.
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Posted 4 years ago
The online order system works smoothly but occasionally I have needed a part and had to stop work waiting for the email to collect. Restrictions are due to end shortly but a telephone order system would have helped.
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Posted 4 years ago
Hi Simon, thanks so much for the review. Our telephone lines are open at the moment from 9am to 5pm Monday to Friday and Saturdays from 9am to 1pm (restricted opening due to COVID closures). We will be happy to take orders over the phone from you. Otherwise, it will be 'business as usual' from this Wednesday.
Posted 4 years ago
The item arrived OK, could have been quicker.
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Posted 4 years ago
Very quick
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Posted 4 years ago
Very good service
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Posted 4 years ago
Good range but top prices
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Posted 4 years ago
The rope which the website said was in stock wasn't actually there , but someone rang and explained, and the few days delay fortunately wasn't a problem. The website which describes each metre of rope as a being separate item would be less puzzling and more user-friendly if it simply asked the customer to enter the length required.
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Posted 4 years ago
Good price, good service, can’t fault them.
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Posted 4 years ago
Good efficient service and delivery but goods slightly damaged on arrival
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Posted 7 years ago
Used them twice. Good service and had the things I was looking for at a decent price.
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Posted 7 years ago
Fast and effective service. Thank you
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Posted 7 years ago
All great staff, products very happy Thank you , I did send an email thanking your staff for there help. Paul
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Posted 7 years ago
Good value for money, speedy delivery.
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Posted 7 years ago
Reasonable price and prompt delivery.
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Posted 7 years ago
Service was good from start to finish .thanks again
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Posted 7 years ago
Fast next day deliver. Only problem is that I enteredv a voucher number, but then discovered I was charged the full amout rather than the small excess over the voucher value! This was soon sorted out after a phone call but it took a couple of days for the refund!
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Posted 8 years ago
Prompt delivery and refund when item didn't fit
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Posted 8 years ago
Very good thanks
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Posted 8 years ago
I ordered an item that turned up quickly but was unfortunately damaged in transit. The part was replaced quickly with no quibble. Good honest service.
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Posted 8 years ago
Pirates Cave Limited is rated 4.8 based on 1,400 reviews