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PC Marine Group Limited Reviews

4.8 Rating 1,447 Reviews
96 %
of reviewers recommend PC Marine Group Limited
Read PC Marine Group Limited Reviews
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Phone:

01634295233

Email:

customerservices@piratescave.co.uk

Location:

6 Kendon Business Park, Maritime Close,,
Medway City Estate,
Rochester
Kent
ME2 4JF

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Delivered promptly and article very much as advertised on web site
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Posted 4 years ago
I ordered 2 life jackets on line. The price was excellent. I had an issue with payment as my bank didn't like the payment system and when it finally went through, my account was still showing the items as u paid for. I spoke to customer service - who answered promptly and couldn't have been more helpful. They stabilised the order had been paid for and the items arrived next morning. I couldn't be more impressed amd will buy from Pirates Cave Chandlery again.
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Posted 4 years ago
Good service. Slight wait for some items to come in but I was kept informed.
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Posted 4 years ago
Fenders arrived promptly after ordering and it was a good deal. The fenders took a very long time to pump up (30mins) which is ok I suppose but advance info on that would be helpful as at first I thought they were faulty as 5 mins of pumping produced no visible change.
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Posted 4 years ago
No messing around got my order quickly, no delays!
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Posted 4 years ago
None nessesary
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Posted 4 years ago
Ordering on the web site was straightforward, The prices were reasonable and in line with other retailers. Delivery was prompt and products met specification
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Posted 4 years ago
It arrived, as ordered, on time
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Posted 4 years ago
good service
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Posted 4 years ago
Easy website and paint received within couple of days. Kept informed of when they would be delivered.
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Posted 4 years ago
Easy use web-site, simple checkout and parcel delivered on time. Will use Pirates Cave again.
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Posted 4 years ago
all good and prompt service
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Posted 4 years ago
I encountered Pirates Cave Chandlery for the first time at a boat show in Birmingham, buying a pair of boat shoes. They were quick to find a pair that fitted, pleasant and efficient.
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Posted 4 years ago
Good seller as described and on time With good packaging
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Posted 4 years ago
Ordered 3 items & was not told 2 was not available. Slow delivery service.
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Posted 4 years ago
Very good service and very informative.
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Posted 4 years ago
Great service on the whole, but it didn't arrive within the time scale on the website although a few days later I got an email to let me know there was delay. But on the whole it did arrive and I will use you again.
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Posted 4 years ago
Thanks for the review, Grant! I will look into why there was a delay with the order to ensure it does not happen again. ^SF
Posted 4 years ago
Mistakes happen to the best of us, fortunately, I was not in a hurry for the clock, but the problem was dealt with immediately and without further ado. PS your questionnaire asks if I would like to receive email communications, the options are YES and NO. No is a bit aggressive, No thank you would be an improvement.
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Posted 4 years ago
Thank you for the review Beverley! Following your feedback, we have updated the answers to the questionnaire :-) ^Sam
Posted 4 years ago
Arrived very quickly. Would be great if all your packaging was able to be recycled
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Posted 4 years ago
Thanks for the feedback, Mike! We re-use or recycle all inbound packaging, but I will speak to our packaging team to ensure all our outbound packaging can also be recycled. ^Sam
Posted 4 years ago
First class service
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Posted 4 years ago
PC Marine Group Limited is rated 4.8 based on 1,447 reviews