Pirates Cave Limited Reviews

Name: Pirates Cave Limited
Address: 6 Kendon Business Park, Maritime Close, ,, Rochester
Rating: 4.80

4.8 Rating 1,397 Reviews

96 %

of reviewers recommend Pirates Cave Limited

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Phone:

01634295233

Email:

customerservices@piratescave.co.uk

Location:

6 Kendon Business Park, Maritime Close, ,
Rochester
ME2 4JF

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Pirates Cave Limited 4 star review on 11th November 2016

Verified Customer

Pirates Cave Limited 5 star review on 30th June 2016

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick Prompt Service”

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Posted 7 years ago

“Ordered on Friday, delivered the following Tuesday. Won't be able to comment on the use of the tender until next Summer but it does appear as I had hoped and expected. Light and easily managed, accommodates 2 people and will take a small outboard. I'll be taking a close look at the battery-driven outboard 'Travel 1003' by Torqeedo”

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Posted 7 years ago

“Great customer service and quick delivery!”

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Posted 7 years ago

“Item ordered not in stock full refund given”

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Posted 7 years ago

“Excellent quality products and arrived reasonably quickly. The sizing on the shorts I ordered were on the tight size but no problem sending them back and exchanging for a larger size.Just phoned up and they were friendly and helpful.”

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Posted 7 years ago

“Good price and delivered on time. Also local business.”

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Posted 7 years ago

“Generally excellent service and prices, but on a few occasions staff do not call back answering sales queries etc. Unless the contact person is Nathan or Ian who respond. I have placed orders elsewhere due to lack of response only not price. Barry Mercer”

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Posted 7 years ago

“Had the products I wanted in stock and they were despatched promptly.”

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Posted 7 years ago

“Didn't actually have the exact colour I'd ordered (though website was showing it as in stock), but got a quick phone call and chose a suitable alternative - good service”

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Posted 8 years ago

“Good prompt delivery”

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Posted 8 years ago

“Excellent product and service by Pirates Cave. Local delivery arrangements left something to be desired.”

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Posted 8 years ago

Good morning, thank you for leaving a review. We're sorry to learn about the local delivery service and will certainly investigate your comments.

Posted 8 years ago

“One of the few businesses in UK to stock 12v/25W bulbs for navigation lights.”

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Posted 8 years ago

“Very speedy service. Sent me the wrong item by mistake but refunded me the returns postage and sent the correct item straight away. Very helpful. Would recommend.”

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Posted 8 years ago

“Only bought a couple of Lume-On life jacket lights but quick and efficient service for this small order”

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Posted 8 years ago

“Good customer service. They called me to inform me about a delay with a supplier regarding my ordered product however managed to speed the delay up and get the product to me in quick time. The description of the product (waterproof socket) is slightly misleading. Although the product title is "socket" the picture s of both socket and plug and the description describes both socket and plug. I had to make a second order for the sockets. This is still good value for money.”

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Posted 8 years ago

Thank you for taking the time to write a feedback on your service! We have taken on board your comments and subsequently have changed the descriptions on our website. If you have any queries please do not hesitate to contact us. Kind regards

Posted 8 years ago

“Efficient service. My parcel wasn't sufficiently packaged though for an item of clothing that was expensive.”

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Posted 8 years ago

“Just what I needed but postage a bit on the steep side!”

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Posted 8 years ago

Thanks for taking the time to write a review! - we appreciate the feedback. We are reviewing our postage costs, however, we do try to send everything by next working day tracked courier service so that you receive your purchases promptly and reliably. If ever you think the postage is incorrect, please do not hesitate to get in touch - we will always do our very best for you. Thank you again.

Posted 8 years ago

Pirates Cave Limited is rated 4.8 based on 1,397 reviews