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PC Marine Group Limited Reviews

4.8 Rating 1,413 Reviews
96 %
of reviewers recommend PC Marine Group Limited
Read PC Marine Group Limited Reviews
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Phone:

01634295233

Email:

customerservices@piratescave.co.uk

Location:

6 Kendon Business Park, Maritime Close,,
Medway City Estate,
Rochester
Kent
ME2 4JF

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Although there was a forecast slight delay in delivery due to the stock having to be ordered in, we were contacted immediately by e-mail and the item arrived within a few days. An excellent service.
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Posted 10 years ago
Clear, concise site. Competitive prices. Excellent service. "I'll be back!" (to coin a phrase).
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Posted 10 years ago
Amazingly fast delivery, very competitive prices. Could have been packed a bit better as tins were a bit dented, but not to the extent of leaking.
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Posted 10 years ago
Pirates cave are excellent. All the staff are really helpful. We have bought many items and have never been disappointed.
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Posted 10 years ago
Always a pleasure to visit this chandlery. Having owned one myself several years ago I know how difficult it can be to keep prices down, maintain up-to-date knowledge of technology and to keep customers happy and loyal. Pirates Cave seems to have found the right formula for all three.
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Posted 10 years ago
Very good service and communication.
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Posted 10 years ago
Have been using PC for a few years and the service just keeps improving, from a very keen and professional team that know their product
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Posted 10 years ago
I am very pleased with my purchase. It arrived sooner than I expected, not having paid for fast delivery. Coupled with the excellent price I paid. The whole experience could not be bettered.
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Posted 10 years ago
I spotted that Pirates Cave supplied a battery box together with strap.,at a good price,phoned up for an extra dimension which was checked there and then .I ordered online and the delivery arived just 2 days later .Great helpful service.Thankyou.
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Posted 10 years ago
Brilliant service from Pirates Cave. Kept me up to date with delivery as item was out of stock, but only took three days anyway. Item purchased (Barton triple block) was exactly as advertised.
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Posted 10 years ago
Received my LED navigation light within 24 hours of ordering! Many thanks, now looking forward to seeing the light in action!
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Posted 10 years ago
I have missed doing work on the boat because have to stay in all day because you wanted a signature on the delivery. If you respected my wishes to leave by the back door then it should have been obvious that I wanted del;ivery without extra formality.
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Posted 10 years ago
Once again, please accept our apologies for this mix up. The delivery was attempted the day after you placed your order, but unfortunately the courier didn't leave the parcel without obtaining a signature. By way of apology and as a gesture of goodwill we have already refunded your postage cost.
Posted 10 years ago
Always excellent customer service and prompt delivery, that's why I'll keep coming back. Thank you and keep it up
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Posted 10 years ago
Very easy ordering process but a small glitch when charging to my card, as I could not stop a delivery charge being made, even though I am collecting at store. No doubt the very helpful staff will sort this out. Charles
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Posted 10 years ago
Hi Charles, thank you for your order. There was a glitch with our website for those wanting to collect-in-store, which our developers are currently trying to resolve. Rest assured the refund of postage was processed first thing this morning. Thanks again!
Posted 10 years ago
Great savings. Prompt servis.
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Posted 10 years ago
Very prompt delivery & a phone call had reassured me that it was what I wanted. She even found it & put it aside till my online order came in. Perfect!
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Posted 10 years ago
Good response on our inital enquiry.Friendly approach from your staff and more than ever knowing your products and answering all our questions professionally. Thanks for your efforts and no doubt we will purchase products again. Leaster Powell Managing Director Artopia ltd
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Posted 10 years ago
Service was very quick, the Sailing Jacket is Perfect for sunny Autumn weather
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Posted 10 years ago
Just what I needed but postage a bit on the steep side!
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Posted 10 years ago
Thanks for taking the time to write a review! - we appreciate the feedback. We are reviewing our postage costs, however, we do try to send everything by next working day tracked courier service so that you receive your purchases promptly and reliably. If ever you think the postage is incorrect, please do not hesitate to get in touch - we will always do our very best for you. Thank you again.
Posted 10 years ago
Thank you all so much for your assistance in supplying us with such great headtorches. I know it was only something small but you made us purchase the best ones on the market as far as we were concerned. Your store is fantastic and your staff second to none, I can't recommend you high enough to everyone.
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Posted 10 years ago
PC Marine Group Limited is rated 4.8 based on 1,413 reviews