PC Marine Group Limited Reviews

Name: PC Marine Group Limited
Address: 6 Kendon Business Park, Maritime Close,, Medway City Estate, Rochester, Kent
Rating: 4.78

4.8 Rating 1,436 Reviews

96 %

of reviewers recommend PC Marine Group Limited

Company Reviews

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Visit Website

Phone:

01634295233

Email:

customerservices@piratescave.co.uk

Location:

6 Kendon Business Park, Maritime Close,,
Medway City Estate,
Rochester
Kent
ME2 4JF

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PC Marine Group Limited 4 star review on 11th November 2016

Verified Customer

PC Marine Group Limited 5 star review on 30th June 2016

Anonymous

Anonymous // 01/01/2019

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“All arrived promptly. No problems and will happily use again.”

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Posted 9 years ago

“Product was good price and staff v helpful in answering product query, even contacting manufacturer. Only negative was I paid for next day but delivery was a day late. According to PC courier pick up fron them was late.”

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Posted 9 years ago

“great service and very pleased with the item thanks”

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Posted 9 years ago

“All good and quick delivery thanks”

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Posted 10 years ago

“YOU SENT THE CORRECT ITEM IN A TIMELY WAY THANKS”

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Posted 10 years ago

“Fantastic website and even better service. Regards Mark”

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Posted 10 years ago

“Garmin striker 7sv. simple to use, amazing detail, game changer”

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Posted 10 years ago

“Great service.”

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Posted 10 years ago

“Excellent product and service. Only little moan was courier left it at house opposite, with someone I didn't know. Found that a little intimidating.”

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Posted 10 years ago

“Their website appeared on google wile I was searching for boat electronics. Bought the item I was after and it was dispatched and delivered very quickly. Great stuff!”

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Posted 10 years ago

“Never sure what sort of service you will get when dealing with someone online for the first time..The answer in this case is Excellent. Great products, which arrived really quickly. Couldn't fault the service. Would not hesitate to deal with Pirates Cave again in the future”

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Posted 10 years ago

“Item in stock. Despatched within 3 working hours of order. Received 26hours later. That's not bad !”

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Posted 10 years ago

“Very good customer service and fast delivery”

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Posted 10 years ago

“I ordered a Nasa Target Wind. Excellent service. Next day delivery and kept informed of the status of my delivery. A big worry of my mind getting it in time for the weekend.”

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Posted 10 years ago

Excellent, thank you for your review and picture !

Posted 10 years ago

“Item as described, came well packaged. Already in use to supplement information with SEAiq electronic charts I have loaded on my I-pad.”

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Posted 10 years ago

“The gloves were ordered as the site suggested a same day dispatch if placed before 3pm. This was not the case, in fact according to the order tracking they were not picked until the next day and disproved later that afternoon. This was quite poor, but to be honest expected.”

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Posted 10 years ago

Dear Reuben, thank you for your review. I have checked into your order and can see it was placed at 14:50 and then dispatched the following day on an overnight service and no postage was charged. We are sorry that we did not meet your expectations on this occasion and can only apologise.

Posted 10 years ago

“Good prices, better than m,ost online stores I've seen, ar goods arrived quickly”

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Posted 10 years ago

“We were very impressed with the speed of delivery (about 12 hours). However, the dinghy arrived in a very battered cardboard box. Inside, the nylon bag that contains the boat was covered in mould. The dinghy itself was not properly packed into the nylon bag and was bulging out with the zip not closed. It was if someone had got it out and tried to get it back in. It must have been hanging around somewhere damp for a long time to go so mouldy. All this could have been rectified had Pirates Cave dealt with this issue. They did not deal with it. Despite phoning and emails, they continued to blame their supplier and say that it was not their fault. Reluctantly they said they would 'try' to find a replacement bag. I thought they should just have replaced the whole thing.”

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Posted 10 years ago

Hello, we are very sorry to hear of your experience. As you know, we have raised these issues with the supplier. You will have noticed upon delivery the box was completely sealed and had not been opened by us prior to shipping. All of our stock is stored within our 5,000 sq ft retail space which is absolutely dry, so either this dampness has occurred prior to arriving to us or during transport to you. Regardless, we are of course extremely sorry that this has happened. As offered, we were obtaining you another bag for the dinghy, however, you confirmed that you no longer required another bag as the mark on the bag had wiped off. We are of course very happy to still replace the bag and will continue to further your complaint with the supplier - we certainly do not want this to occur again in the future.

Posted 10 years ago

“I ordered a part-leaded anchor line (for emergency use with a 30kg anchor if my 50ft narrowboat got into difficulties on a river), and it arrived extremely quickly. It is a quality item at a good price - but of course I hope never to have to use it! Many thanks, Pirates Cave.”

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Posted 10 years ago

“Very prompt delivery , item is very good quality and just what I wanted . ??????????”

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Posted 10 years ago

PC Marine Group Limited is rated 4.8 based on 1,436 reviews