Pirates Cave Limited Reviews

4.8 Rating 1,395 Reviews
97 %
of reviewers recommend Pirates Cave Limited
Read Pirates Cave Limited Reviews
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Phone:

01634295233

Email:

customerservices@piratescave.co.uk

Location:

6 Kendon Business Park, Maritime Close, ,
Rochester
ME2 4JF

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The website was easy to use and the description of the product was thorough and gave me confidence to purchase. The item arrived as advised and I'm delighted with it. Thank you team Pirate 😁👍
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Posted 1 year ago
I ordered anodes 9 days ago, nothing special a Volvo Saildrive. No idea when they will arrive. I'm currently in my account, I can't see a tracking service. Today, my boat's now on the hard and it's costing. Is this the service that is a receiving a 4.9 rating!!? They should indicate a delivery time, so we can plan maintenance. I was expecting the fast delivery, indicated on the website. Just in case I allowed for 9 days. I've just email requested some indication of delivery, let's see what happens. Disappointing!
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Posted 1 year ago
Hi Colin, I'm sorry that your order hasn't arrived in good time. This was caused by a change in part number causing an issue with our dispatch. Your order was dispatched to you today for delivery tomorrow, and you will have now received a tracking number with a one hour timeslot. Please accept our apologies for this delay, we have reviewed our system to ensure this doesn't happen again. Kind regards, David - Store Manager
Posted 1 year ago
Very fast delivery..excellent communication…top product..
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Posted 1 year ago
I always keep an eye too. the prices and offers at Pirates Cave. Great people to do business with and great customer service. Thank you
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Posted 1 year ago
Fast and prompt service and delivery.
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Posted 1 year ago
Vwey quick turnaround on the order with a fair price. Thanks guys.
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Posted 1 year ago
Amazing company Amazing service
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Posted 1 year ago
Good product and prompt delivery.
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Posted 1 year ago
Great price, easy website to use and order, informative and friendly on the phone. Would definitely use again
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Posted 1 year ago
Have increasingly used Pirate's cave as the staff are knowledgeable and always happy to help with advice on best product for the job in hand.
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Posted 1 year ago
Good price and fast delivery.
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Posted 1 year ago
Very fast delivery and excellent products.
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Posted 1 year ago
Good price and an excellent service, thanks.
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Posted 1 year ago
There was a bit of a discrepancy, and after buying on line , I drove from South Wales to Kent, where my boat is , only to find it was packed ready to be shipped to Wales, even after on the online service I stated I would collect , that would have been a 400 mile round trip for £30 tin of anti foul paint ,
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Posted 1 year ago
Thank you for taking the time to review the service you received on your order. Looking into your order we can see we had made a mistake and the paint was packed incorrectly. This was raised by our dispatch team before your order was due to leave us the same day. Once this had been rectified the order was marked as 'Ready To Collect In Store', as per your original request. The order did not get shipped out to your address in South Wales but instead was ready for collection in our Kent Store as you had requested online. We do keep a large stock of paints at our store and would have been more than happy to correct the problem to save any inconvenience, had the order being shipped.
Posted 1 year ago
Great Service!! Competitively priced products, swift despatch. Will return.
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Posted 1 year ago
Good range of products. Quick delivery with notification.
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Posted 1 year ago
Speedy delivery for high quality deck shoes
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Posted 1 year ago
the web site was easy to navigate The items came promptly and were as described
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Posted 1 year ago
Excellent product Fast delivery Great price
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Posted 1 year ago
Fantastic all round, Good communication answer any email straight away, would highly recommend this company, Purchase well packed and delivered promptly.
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Posted 1 year ago
Pirates Cave Limited is rated 4.8 based on 1,395 reviews