Edenmoor (formerly Pipers Farm) Reviews

Name: Edenmoor (formerly Pipers Farm)
Address: Unit 1A Longbridge Meadow, Cullompton, Devon, Devon
Rating: 4.83

4.8 Rating 6,668 Reviews

96 %

of reviewers recommend Edenmoor (formerly Pipers Farm)

4.8

Based on 6,668 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Edenmoor (formerly Pipers Farm) 3 star review on 1st December 2023

TOMAS SUTKAITIS

Edenmoor (formerly Pipers Farm) 5 star review on 25th October 2023

Aaron Monington-Russo

Edenmoor (formerly Pipers Farm) 5 star review on 11th October 2023

Kerry Eaton-Griffin

Edenmoor (formerly Pipers Farm) 5 star review on 5th September 2023

Jan Greener

Edenmoor (formerly Pipers Farm) 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had problem with delivery from DPD but that's nothing to do with my meat order. I have eaten the lamb and beef mince and breakfast was given to my guest this morning which was all thoroughly enjoyed tonight it's the chicken thighs . Thanks”

Helpful Report

Posted 1 month ago

Hi Mrs, Thank you for your review. We're glad to hear you enjoyed the lamb, beef mince, breakfast, and chicken thighs, and we’re sorry the DPD delivery hiccup affected your experience. Best wishes, James

Posted 1 month ago

“Excellent quality which shows in the taste and great animal welfare standards”

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Posted 1 month ago

“the beef and the chicken are very high quality and a great taste”

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Posted 1 month ago

Hi Brenda, Thanks for taking the time to leave us a review. We’re thrilled to hear you’re enjoying the beef and chicken and that they have great taste. We’ll pass your kind words to the team. Best wishes, James

Posted 1 month ago

“Brilliant delivery, was surprised how quickly it got here , loved the way it’s packaged and minced beef and chicken was beautiful , I will definitely be ordering again.”

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Posted 1 month ago

Hi Joanne, Thank you for your lovely review! We're delighted to hear the delivery was so quick and that you enjoyed the packaging and the minced beef and chicken. We look forward to serving you again soon. Best wishes, James

Posted 1 month ago

“I absolutely love what this company stands for, I have complete peace of mind knowing that the animals have a happy life and are processed respectfully. I would never buy meat from a supermarket so I am very grateful to have top quality produce available to me”

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Posted 1 month ago

Hi Rhi, Thank you for your wonderful note. We’re thrilled you share our commitment to animal welfare and quality. Your support means a lot, and we’ll continue to strive to provide excellent produce you can trust. Best wishes, James

Posted 1 month ago

“Really good website with some amazing food to choose from with a really good delivery service really well packaged really pleased with everything....”

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Posted 1 month ago

Hi Keith, Thanks so much for your kind words! We’re thrilled you’ve found our website easy to use, and that you’re pleased with the delivery and packaging. We’ll pass your feedback to the team. Best wishes, James

Posted 1 month ago

“I have ordered a number of delicious items from Pipers Farm since discovering it. I would recommend it to anyone. It is worth paying a bit more for great welfare, proper animal husbandry and keeping rarer breeds going. The only problem I have had was the trout wellington ordered over Christmas. It was delicious but it was described as being for four people..... Two ladies ate the lot! Luckily the men ate beef otherwise there would have been a problem.”

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Posted 1 month ago

Hi Beatrice, Thank you for your kind words and for supporting welfare focused farming. We’re glad you enjoyed our products and that you’d recommend us. Sorry about the trout Wellington mix up over Christmas, glad it tasted delicious nonetheless. Best Wishes, James

Posted 1 month ago

“Pipers farm is outstanding. Truly. I’ve used them for many years now and I have no faults.”

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Posted 1 month ago

Hi Emma, Thank you for your lovely feedback. We’re thrilled to hear you’ve had a great experience with Pipers Farm for so many years. Your continued support means a lot to us. Best wishes, James

Posted 1 month ago

“I buy almost all my meat (and some fish) from Pipers Farm and have done for some years. The welfare of the animals is a top priority for me. The quality of Pipers Farm meat is superb and far surpasses anything you could buy in the high street or supermarket. However, I do think your imminent change of name is a grave mistake. The brand of 'Pipers' has become synonymous with outstanding quality and animal welfare and it seems to me you are squandering that. 'Edenmore' sounds like a generic food production company of which we have many and which I personally avoid. Your explanation of the change as reflecting your practice and diversity better does not convince, I'm afraid. It's a real shame in my opinion.”

Helpful Report

Posted 1 month ago

Hi Frances, Thank you for your long standing support and for sharing such thoughtful feedback. We’re glad you’re happy with the welfare and quality of our meat, but we appreciate your concerns about the name change. Because of this we are no longer defined by a single farm, but by a collective of artisans, landscapes and shared standards. Our new name, Edenmoor, better reflects who we are today and where we’re heading. Best wishes, James

Posted 1 month ago

“Exceptional quality and service, and excellent value for money.”

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Posted 1 month ago

Hi Eve, Thank you for your wonderful feedback. We’re thrilled you’re happy with the quality, service, and value. We’ll pass your kind words to the team. Best wishes, James

Posted 1 month ago

“Absolutely delicious cheese box, delivered on time!”

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Posted 1 month ago

Hi Charlotte, Thank you for your lovely note. We’re so glad you enjoyed the cheese box and that it arrived on time. Best wishes, James

Posted 1 month ago

“As always great quality meat, good packaging and fast delivery. Rump steak was amazing. Great flavour and very tender. Chicken and frankfurters very tasty!”

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Posted 1 month ago

Hi Lesley, Thank you so much for your wonderful feedback. We're delighted you're happy with the quality, packaging, and speed of delivery, and that the rump steak, chicken, and frankfurters lived up to expectations. We’ll pass your kind words to the team. Best Wishes, James

Posted 1 month ago

“First time ordering. Beef joint was long and thin, not what I expected but it was delicious. Really good quality. I’ve ordered 2 more.”

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Posted 1 month ago

Hi Joanne, Thank you for your review and for ordering again. We’re glad the beef was delicious and pleased to hear you’re enjoying the quality. Best wishes, James

Posted 1 month ago

“Meat is excellent had a turkey at Christmas with pigs in blankets and a fill the freezer box an chicken kievs last week.”

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Posted 1 month ago

Hi Karen, Thank you for your kind words! We’re thrilled you enjoyed the turkey, pigs in blankets, and the fill the freezer boxes. We’ll pass your thanks to the team. Best Wishes, James

Posted 1 month ago

“So far have eaten the chicken breasts. Rest of order is in the freezer! The chicken was delicious. I would say some of the prices are a bit steep. If you could bring the price down a bit for a bulk buy,for example, that would help those of us on low incomes”

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Posted 1 month ago

Hi M, Thank you for your note. We’re glad you enjoyed the chicken breasts. We’ve noted your thoughts on pricing and bulk discounts and will pass them on for consideration. Best wishes, James

Posted 1 month ago

“I ordered my bronze turkey from piper’s in September to be delivered on 23rd December with all the other bits, then I panicked thinking will it turn up? I have to say I was extremely impressed with the turkey itself and the customer service. I have ordered other meat throughout the year and the quality is excellent!”

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Posted 1 month ago

Hi Melanie, Thank you so much for sharing your experience. We’re delighted to hear the bronze turkey and the other items met your expectations, and that you’ve been happy with the quality and service throughout the year. Best wishes, James

Posted 1 month ago

“Good quality produce Packed properly for delivery which arrived on time Good butchers are harder to find in large UK cities so although prices are high this is convenient if you can buy in bulk.”

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Posted 1 month ago

Hi Marion, Thank you for your lovely review. We’re glad you’re happy with the quality of our produce and that the packing and delivery met your expectations. We appreciate your note on pricing and understand bulk buying can be a convenient option.. Best wishes, James

Posted 1 month ago

“Best beef wellington ive eaten, tender, delicious meat, tasty gravy, beautiful crispy pastry, no soggy bottoms here!”

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Posted 1 month ago

Hi John, Thank you for your fantastic feedback. We’re thrilled you enjoyed the beef wellington, the tender meat and crispy pastry. We’ll pass your kind words to the team. Best wishes, James

Posted 1 month ago

“I have cooked a good few turkeys in my life and this was the best Christmas turkey by far - super tender and tasty. Thank you.”

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Posted 1 month ago

“The mutton we had was just excellent! Really tasty. It shrinks a little as all joints do but the flavour oh my!”

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Posted 1 month ago

Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,668 reviews