Pinion Watches Reviews

Name: Pinion Watches
Rating: 4.94

4.9 Rating 290 Reviews

100 %

of reviewers recommend Pinion Watches

Company Reviews

Metrics

Info

4.9

Based on 290 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pinion Watches:

Pinion is a British Watch Company based in Oxfordshire England, and make fine watches designed, built and tested to exacting standards using high-quality modern and ‘new-old-stock’ vintage Swiss mechanical watch movements.

Visit Website

Phone:

0118 426 2824

Email:

hello@pinionwatches.com

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Pinion Watches 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Watch has arrived safely, I am really pleased with it and it look better than it does in the photos.”

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“I don’t like the watch I LOVE the watch. Makes me smile every time I look at it.”

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“Everything as expected. Service smooth and fast! Watch is beatiful and so is the strap. Looks like something to enjoy for years to come. Really satisfied so far!”

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“The customer service and communication was great.”

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“I love my Pinion watch - distinctive and fun to wear, and very well made. And Piers is super-nice to deal with. Highly recommended!!”

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“The design and finishing details are everything you’d expect from a fine luxury watch brand. It’s getting a lot of wrist time and catching compliments. I’m thrilled with my Pinion!”

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“Excellent advice and customer support throughout the ordering & delivery process. Great to have such helpful, personal service from Piers Berry too. I bought the watch for my husband's birthday and it arrived in plenty of time, beautifully presented. We both love the watch, it has been designed and made with care & precision. Really top quality.”

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“A great product. Piers updated me on the build process on the way through and I received a beautiful and elegantly packaged watch. I'd highly recommend Pinion.”

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“I have dealt with Pinion on two occasions directly with Piers Berry. The help and advice given when purchasing firstly my Axis Bronze and second my Revival 1969 was excellent. The quality and craftsmanship as well as the striking designs are a credit to the brand. The website is easy to use and is regularly updated it's nice to just look and see some of the pictures of new offerings or updates on where the brand is going. I do recommend the brand to others and many like the look and quality but to date I do not think this has led to a sale as many are entrenched in the major Swiss brands and will not shift. I personally like the Uniqueness of wearing a Pinion Watch especially one that has been designed in Great Britain. I do think pictures of the brands customers wearing their watches in unique places such as Watch Time has done in the USA may show potential buyers that the brand has a loyal following.”

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“A marvellous company to deal with. Prompt, courteous, and very approachable. Would definitely purchase from Pinion again as the quality of the product is glaringly obvious and the pictures almost don't do justice to the watches when viewed in real life.”

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“It's a lovely looking, every day watch.”

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“The watch comes in a beautiful wrap around leather pouch. It's simple, stylish and extremely well made. I enjoyed the personalised customer experience, being able to choose, strap, colours, etc. The whole process felt more individual and far more pleasant than dealing with a big name watch maker.”

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“Delays in building The Atom were beyond Pinion's control. Pinion customer service was first rate throughout the build and purchase process. Reassuringly, Piers kept us informed of progress and worked creatively to allow us to meet a 21st birthday delivery date. I would not hesitate to recommend Pinion. Quality product. Exemplary customer service.”

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“I love the Axis and the watchbands are fantastic. Well worth the wait! All three colors are great and work in their own way. It is exactly the right size and wears beautifully.”

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“Excellent communication from the owner Piers from my initial inquiry to the point of delivery. Excellent quality watch, excellent looking and well engineered. Even the packaging was top quality!”

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“This co is top notch ! Where else can you e mail the head guy and hear back from him sometimes within minutes and never longer than 24 hrs . I had a small hiccup with my watch and it was addressed immediately . What else is there to say !”

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“Service was perfect. Kept well informed throughout. I bought one of the first 100 Axis Automatic watches right at the beginning of the firm. Watch has been fine and I enjoy owning a watch that has 'England' written on the face. Would certainly consider buying another in future.”

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“Very satisfied. High level of customer care and support. Excellent watches. Highly recommended.”

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“Watch excellent & very happy. Delivery time could have been a tad faster, but communications, explanations and updates, from Piers were good and we knew exactly what was happening. Cannot fault customer care. Cannot fault the watch.”

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“I love my watch! The owner service was great. I love knowing that I have a quality small company suporting watch. Ill be back!”

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Pinion Watches is rated 4.9 based on 290 reviews