Physical Gold Reviews

4.9 Rating 1,042 Reviews
99 %
of reviewers recommend Physical Gold
4.9
Based on 1,042 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Physical Gold Reviews

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

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Very good. And very easy to order and trustworthy company. Recommend. And I am stick to this company for future gold purchase
Helpful Report
Surprisingly quick delivery. Well packaged and discrete. Great company to deal with from start to finish. Lots of valuable information on their site and from communication.
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Never invested in metals before the advice and help given by Jo was excellent. I will be purchasing again. Nick
Helpful Report
Ordering process was straightforward and handling of the order plus delivery was trouble free. Recommended!!
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I’ve known of the Physical Gold team for some time but this is my first purchase, the process was straightforward and the only problem I encountered was of my own making, my phone wasn’t bio-metric enabled and small daily amounts were only allowed by my bank.. Physical Gold held my price for as long as it took me to sort my payment restrictions out. I would recommend Physical Gold to anyone. The advice given re-coins over non coin purchases could prove to be valuable as capital gains are not due on coinage. 👍
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Great service and quick delivery. Will definitely use again.
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Easy to navigate website and purchase with ease. Prompt delivery and excellent customer service.
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Good prompt friendly service many thanks
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Fantastic Service and great prices with the option to store your assets securely. I would definitely recommend them and will use them again as part of a diversified portfolio.
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very helpful and an excellent service.
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Dan had been really helpful (know it’s a very busy period this time!) - I had multiple questions and requests. The delivery was fast as well. I’ll be purchasing from Physical Gold in the future for sure and won’t look for any other precious metals companies.
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As a novice I recently made my first purchase with Physical Gold. Nervous about buying metals I spoke with Dan who was happy to answer my basic questions. Very helpful and patient as was Jo when I spoke with her. Very happy with my purchases and, as a beginner, feel much more confident in adding to my portfolio in the near future. Jean. Yorkshire.
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Great price on the silver i purchased, quick response and dispatch. I will be returning .
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I have used Physical Gold twice now and had no issues at all. I appreciate the fact that they have a helpful you tube channel which will give valuable advice in a no nonsense way. The website is easy to navigate and it’s worth noting that their prices are very competitive. They also seem to have good availability of products in comparison to other companies. I will continue to use them as they are reliable
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The very responsible company, they send items quickly and answered all questions before. I'm very satisfied with the way they work with clients.
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Working with this company made the purchase of gold and silver very easy. The goods arrived in a couple of days. Excellent service
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Great customer service and a quality product delivered in a timely manner …. Thanks Dan
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The transaction was very smooth and posted within days. Will use Physical Gold again. Thank you
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I ordered a King Edward VII sovereign. The coin they supplied was well-wrapped and of good quality. I had no expectations of the coin. It was bought primarily for the gold value and was the dealer's choice but I was very pleased with the quality of it. Its features were sharp and clear and I would have been happy to have bought it on sight if I had had to pick from a pile of them. I received it the next day after the dispatch notification, Royal Mail signed for.
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Very good and professional service
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Physical Gold is rated 4.9 based on 1,042 reviews