Peter Best Insurance Services Reviews

Name: Peter Best Insurance Services
Address: 7 Station Lane, Hornchurch, Essex
Rating: 4.83

4.8 Rating 1,253 Reviews

97 %

of reviewers recommend Peter Best Insurance Services

Company Reviews

Metrics

4.8

Based on 1,253 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Peter Best Insurance Services 5 star review on 19th October 2025

Keith Clarke Keith Clarke

Peter Best Insurance Services 5 star review on 25th July 2025

Nigel Cocking Nigel Cocking

Peter Best Insurance Services 5 star review on 11th January 2025

Karen Taylor Karen Taylor

Peter Best Insurance Services 5 star review on 6th January 2025

Anonymous

Anonymous // 01/01/2019

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English

“Very efficient and received the best quote from them”

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Posted 1 year ago

Hi, Thank you for the time taken to leave us this 5 star review, we are pleased to know you are happy with the policy quote offered. Kind regards, Molly Peter Best

Posted 1 year ago

“Simply and straight forward insurance i would highly recommend and i would use again in the future.”

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Posted 1 year ago

Hi, Thank you for reviewing us, we are pleased to know you are happy with the service we provide. Kind regards, Molly Peter Best

Posted 1 year ago

“Excellent service from a very helpful member of the Peter West team my request was acted on immediately”

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Posted 1 year ago

Hi, Thank you for reviewing us, we are delighted to know that you are pleased with the service from our team here Kind regards, Molly Peter Best

Posted 1 year ago

“Thank God for Peter Best. a company giving good insurance coverage for a modest and workable fee. Motorists have long been the victims of gross over-charging and this company is a breath of fresh air.”

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Posted 1 year ago

Hi, Thank you for taking the time to review us, we are so happy to know you are pleased with the premiums we offer here at peter best. Kind regards, Molly Peter Best

Posted 1 year ago

“easy to deal with very helpful and good valuw for money”

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Posted 1 year ago

Hi, Thank you for sharing this positive feedback with us, we are happy to hear of your positive experience. Kind regards, Molly Peter Best

Posted 1 year ago

“Good, quick service. Competitive price.”

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Posted 1 year ago

Hi, Thank you for the review, we are pleased to hear you are happy with the service and premiums we offer. Kind regards, Molly Peter Best

Posted 1 year ago

“Good service”

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Posted 1 year ago

Hi, Thank you for sharing your review with us, we appreciate the time taken to leave this review and are happy to hear of your positive experience. Kind regards, Molly Peter Best

Posted 1 year ago

“Good communication over the phone, clear reassurances when questions were asked and written information clear and to the point in the app and value for money. David”

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Posted 1 year ago

Hi, Thank you for taking the time to review us, we are so happy to know you are pleased with the online and telephone service from our team. Kind regards, Molly Peter Best

Posted 1 year ago

“The car insurance was dealt with quickly and efficiently over the phone. It was good to be able to speak with someone rather than do everything over the internet. The agent was interested and knowledgeable and easy to talk to and put me at ease. They were also able to reduce the premium from what was offered elsewhere.”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us this 5 star review and are so happy to know you are satisfied with the service from our team here at Peter Best. Kind regards, Molly Peter Best

Posted 1 year ago

“cheap and easy”

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Posted 1 year ago

Hi, Thank you for reviewing us, your feedback is appreciated. Kind regards, Molly Peter Best

Posted 1 year ago

“Excellent and fast!!”

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Posted 1 year ago

Hi, Thank you, we are so happy to know you are pleased with our service and appreciate the time taken to leave this review. Kind Regards, Molly Peter Best

Posted 1 year ago

“Gave me a good quote on my insurance and also followed up with a phone call to check on certain points which I found very helpful.”

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Posted 1 year ago

Hi, We are happy to hear of your positive experience and appreciate the time taken to leave us a 5 star review. Kind regards Jon Peter Best

Posted 1 year ago

“A very efficient and productive discussion on the telephone to arrange two new motor policies. The agent was knowledgeable and attentive.”

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Posted 1 year ago

Hi, Thank you so much for sharing this review with us, we are so happy to know you are pleased with the service from our team. Kind regards, Molly Peter Best

Posted 1 year ago

“Very easy to contact and no problem with purchase. :)”

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Posted 1 year ago

Hi, Thank you for sharing this review with us, we are so glad to hear of your positive experience. Kind regards, Molly Peter Best

Posted 1 year ago

“This insurance policy provides a tracker for a MH. The tracker was defective on delivery with a non-functioning switch which could not be located. It needed replacement and according to the tracker company this was to be at my cost - £72. Peter Best offered a 50% reduction on this cost. Therefore, the conclusion from this is that the insurance company and their agents will supply you with defective equipment the replacement of which will cost you an extra £36. Deal with Peter Best at your peril!”

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Posted 1 year ago

Hi, Please be advised that as per our earlier phone call a formal complaint has now been logged and you will receive your acknowledgement shortly. For any further queries please contact us via live chat and we will be happy to help. Kind regards, Jess Peter Best

Posted 1 year ago

“Very good insurance..”

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Posted 1 year ago

Hi, Thank you we appreciate the time taken to leave us a review, we appreciate the time taken to leave us a 5 star review. Kind regards, Molly Peter Best

Posted 1 year ago

“Very competitive”

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Posted 1 year ago

Hi, Thank you for sharing you review with us. we are happy to know you are pleased with the premiums we offer. Kind regards, Molly Peter Best

Posted 1 year ago

“All done on line. Motorcycle insurance completed in less than 30 minutes. And very good price, see how good or bad they are. If I have to claim. Thank you.”

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Posted 1 year ago

Hi, Thank you for sharing this review with us, we are so happy to know you are pleased with the premium. Kind regards, Molly Peter Best

Posted 1 year ago

“Price quoted went up as soon as I paid for it. Had a call after a day saying they wanted another £40. So I cancelled the policy with wasn't due to start for another 20 days the told me there would be a £30 charge I said the policy doesn't start for another 20 days and at the time of the call they hadn't even taken the original payment fro my bank, but 7 days later the original price was refunded less £30. Totally outrageous I would understand if the policy had started but it wasn't due to start for 20 days. Would never use these again.”

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Posted 1 year ago

Hi, Thank you for sharing your review with us, we have contacted you via email with our response. Should you wish to escalate this any further please contact us via email info@peterbestinsurance.co.uk or contact us via live chat or feedback form on our website. Kind regards, Jess Peter Best

Posted 1 year ago

“Very helpful and service provider”

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Posted 1 year ago

Hi, Thank you for sharing this review with us, we are so happy to hear of your positive experience. Kind regards, Molly Peter Best

Posted 1 year ago

Peter Best Insurance Services is rated 4.8 based on 1,253 reviews