Peter Best Insurance Services Reviews

Name: Peter Best Insurance Services
Address: 7 Station Lane, Hornchurch, Essex
Rating: 4.83

4.8 Rating 1,251 Reviews

97 %

of reviewers recommend Peter Best Insurance Services

Company Reviews

Metrics

4.8

Based on 1,251 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Peter Best Insurance Services 5 star review on 19th October 2025

Keith Clarke Keith Clarke

Peter Best Insurance Services 5 star review on 25th July 2025

Nigel Cocking Nigel Cocking

Peter Best Insurance Services 5 star review on 11th January 2025

Karen Taylor Karen Taylor

Peter Best Insurance Services 5 star review on 6th January 2025

Anonymous

Anonymous // 01/01/2019

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English

“Excellent service”

Helpful Report

Posted 1 year ago

Hi Arthur, Thank you for your excellent 5-star review of Peter Best Insurance Services! We're so glad to hear that you experienced our commitment to providing outstanding service. Your feedback truly inspires our team to keep delivering the best for our customers. Kind regards, Molly Peter Best

Posted 1 year ago

“Simple and easy to arrange and a very good quote”

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Posted 1 year ago

Hi there, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you found the process simple and easy to arrange, as well as receiving a very good quote. Your positive feedback encourages us to keep delivering great service. Kind regards, Molly Peter Best

Posted 1 year ago

“Great service all round👍”

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Posted 1 year ago

Hi Malcolm, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're delighted to hear that you had a great experience with our service. Your kind words mean a lot to us and motivate our team to keep delivering excellent service. Kind regards, Molly Peter Best

Posted 1 year ago

“Have just taken out car insurance with PBIS and I've been impressed with the no nonsense approach and helpful APP and On-line contacts.”

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Posted 1 year ago

Hi John, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you appreciate our no-nonsense approach and found our app and online contacts helpful. Your positive feedback inspires us to keep delivering outstanding service. Kind regards, Molly Peter Best

Posted 1 year ago

“Very quick and easy to deal with”

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Posted 1 year ago

Hi Andrew, Thank you so much for your fantastic 5-star review of Peter Best Insurance Services! We're delighted to hear that you found the process quick and easy. Your positive feedback inspires us to keep delivering efficient service to all our valued customers. Kind regards, Molly Peter Best

Posted 1 year ago

“Really impressed by the quick response of your staff”

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Posted 1 year ago

Hi Lindsey, Thank you so much for your fantastic 5-star review of Peter Best Insurance Services! We're really glad to hear that you were impressed by the quick response of our staff. Providing prompt and helpful service is our top priority, and your feedback motivates us to keep up the great work. Kind regards, Molly Peter Best

Posted 1 year ago

“Competitive pricing - hassle free”

Helpful Report

Posted 1 year ago

Hi Anthony, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're delighted to know that you found our pricing competitive and the experience hassle-free. Your feedback encourages us to keep delivering the best service possible. Kind regards, Molly Peter Best

Posted 1 year ago

“Very pleased with the service still able to speak to someone if necessary”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so pleased to hear that you are happy with our service and appreciate being able to speak to someone when needed. Your satisfaction is our top priority, and we’re always here to help! Kind regards, Molly Peter Best

Posted 1 year ago

“Very good service”

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Posted 1 year ago

Hi John, Thank you for your excellent 5-star review of Peter Best Insurance Services! We’re really glad to hear you experienced very good service. Your positive feedback encourages our team to keep delivering top-notch service every day. Kind regards, Molly Peter Best

Posted 1 year ago

“Unfortunately only giving 3stars as the price quoted on the GoCompare site rose by over £100 when phoning in directly and subsequently purchasing a policy - even after providing additional security features and information not available to be declared online. Needless to say I am very disappointed and obviously declined the automatic renewal offer for next year. A case of honesty doesn’t always pay!! Apart from that all seems to be running smoothly and hopefully won’t need to make any claims.”

Helpful Report

Posted 1 year ago

Hi Hugh, Thank you for your feedback on your recent experience with Peter Best Insurance Services. We're sorry to hear that the price you received through GoCompare did not match the final quote when you called us directly. We understand how frustrating that can be, especially after providing additional information to improve your policy. Your honesty is appreciated, and we'll use your comments to continue improving our pricing clarity. It's great to know that everything else seems to be running smoothly, and we hope you have a seamless experience moving forward. If you have any further concerns or questions, please don’t hesitate to reach out. Kind regards, Molly Peter Best

Posted 1 year ago

“Quick, simple and competitive. Can’t ask more than that when taking out insurance”

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Posted 1 year ago

Hi Stephen, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you found our service quick, simple, and competitive. Your positive feedback motivates us to keep delivering the best experience possible. Kind regards, Molly Peter Best

Posted 1 year ago

“Very competitive premiums and process was easy.”

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Posted 1 year ago

Hi Ian, Thank you for your excellent 5-star review of Peter Best Insurance Services! We're so glad to hear that you found our premiums competitive and the process easy. Your feedback is greatly appreciated and encourages us to keep delivering top-notch service. Kind regards, Molly Peter Best

Posted 1 year ago

“Quick and easy to set up everything! Nice service.”

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Posted 1 year ago

Hi, Thank you for the fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you found our setup process quick and easy, and that you appreciated the service provided. Your feedback means a lot to us as we aim to deliver the best experience possible. Kind regards, Molly Peter Best

Posted 1 year ago

“Simple and easy to purchase easy to use website.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you found our website simple and easy to use. Making the purchasing process straightforward for our customers is our top priority, and your feedback truly means a lot to us. Kind regards, Molly Peter Best

Posted 1 year ago

“Pro-active and efficient, offered me the best price.”

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Posted 1 year ago

Hi, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you found our team pro-active and efficient, and that we were able to offer you the best price. Your feedback encourages us to keep delivering top-notch service. Kind regards, Molly Peter Best

Posted 1 year ago

“Efficient service. Online portal easy to use and contains all the information required. Telephone contact quick and changes to policies done quickly and hassle free. Highly recommend.”

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Posted 1 year ago

Hi, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so pleased to hear that you found our service efficient and that our online portal met your needs. Quick and hassle-free communication is what we aim for, and your recommendation means the world to us. Kind regards, Molly Peter Best

Posted 1 year ago

“Good communication. A phone call away.”

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Posted 1 year ago

Hi, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you appreciated our good communication and the accessibility of our team. Being just a phone call away is a priority for us, and it's great to know that it makes a difference for you. Kind regards, Molly Peter Best

Posted 1 year ago

“Very good and helpful”

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Posted 1 year ago

Hi, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you found us very good and helpful. Your feedback truly inspires us to keep delivering outstanding service. Kind regards, Molly Peter Best

Posted 1 year ago

“Very helpful and will always match prices one of the cheapest in the market”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you found our team helpful and that we could match prices for you. Providing competitive rates is a top priority for us, and we truly appreciate your recognition of our efforts. Kind regards, Molly Peter Best

Posted 1 year ago

“I was very pleased with the quote from Peter Best car Insurance as I am now over 80 the Insurance premiums have escalated.Peter Best Insurance services provided the quote I can afford and excellent cover”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for your wonderful 5-star review of Peter Best Insurance Services! We're thrilled to hear that we could provide a quote that suits your needs and offers excellent cover, especially during these times of increasing premiums. Your satisfaction means the world to us, and we're here to help you every step of the way. Kind regards, Molly Peter Best

Posted 1 year ago

Peter Best Insurance Services is rated 4.8 based on 1,251 reviews