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PetnPony Reviews

4.8 Rating 1,433 Reviews

95 %

of reviewers recommend PetnPony

Company Reviews

Product Reviews

4.8

Based on 1,433 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 9th May 2024

PetnPony 5 star review on 29th April 2024

Marrianne & Adrian Strong

PetnPony 5 star review on 6th March 2024

PetnPony 5 star review on 14th February 2024

Peter PETER NEIL NUGENT

PetnPony 5 star review on 30th July 2023

PetnPony 5 star review on 13th April 2023

PAULINE JEFFREY

PetnPony 5 star review on 6th April 2023

19

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredibly helpful staff and first class service. Very impressed with Pet n Pony, especially given the extraordinary circumstances. Would recommend them without reservation.”

Helpful Report

Posted 4 years ago

Thank you, Eileen! We appreciate such a lovely review.

Posted 4 years ago

“Super fast delivery, excellent communication and competitive prices- what’s not to like!!😁”

Posted 6 hours ago

“Communications friendly and prompt. Fast delivery, well packaged. Would use again and recommend.”

Posted 8 hours ago

“Good price arrived on time”

Posted 1 day ago

“I chose petnpony mainly as price was right. Delivered on time. No complaints.”

Posted 1 day ago

“Great service and very quick to deliver. Many thanks.”

Posted 2 days ago

“Reasonable prices and quck delivery will definitely shop here again”

Posted 2 days ago

“Helpful and friendly family run company with the personal touch. Prices for the pet food items I ordered were competative against other bigger national companies. Impressive delivery time, the items I ordered arrived quicker than I expected. Great aftercare service so have continued to use them because they seem to care about their customers.”

Posted 2 days ago

“Fast delivery, cheapest price.”

Posted 4 days ago

“Good service”

Posted 4 days ago

“My Yorkie likes this wet food and I must say that she is very picky.Fast delivery and very good contact with the seller.”

Posted 4 days ago

“Ordered a new dog bed. First time using this company and very impressed with the service. Quick delivery, good prices too.”

PetnPony 5 star review on 9th May 2024

Posted 6 days ago

“All good. Delivery on time”

Posted 6 days ago

“First order from petnpony, knew exactly what I wanted and the price was the most competitive. Easy ordering process and was kept up to date all the way through until delivery. Will use again.”

Posted 6 days ago

“Love this company, I get my fur baby’s veterinary dog food from here. Always excellent service, never out of stock and always quick delivery. Thank you petnpony for an excellent service.”

Posted 6 days ago

“Prompt and polite service. I can’t say better than that”

Posted 1 week ago

“Best price for the product I could find, quick delivery.”

Posted 1 week ago

“Item arrived when they said it would and was what we ordered. Can't ask formore. Thank you”

Posted 1 week ago

“Thank you Petnpony for your excellent service A pleasure to order from you I will certainly do so again 😊”

Posted 1 week ago

“Great service, fast dispatch, would use again”

Posted 1 week ago

“Quick delivery. Good price”

Posted 1 week ago

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PetnPony is rated 4.8 based on 1,433 reviews