In the Paper Reviews

Name: In the Paper
Address: Weardale Business Centre, Martin Street, Stanhope, Stanhope
Rating: 4.27

4.3 Rating 3,888 Reviews

82 %

of reviewers recommend In the Paper

4.3

Based on 3,888 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01388528000

Email:

customerservice@kornit.com

Location:

Weardale Business Centre, Martin Street, Stanhope
Stanhope
DL13 2UY

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In the Paper 5 star review on 2nd March 2022

Linda

In the Paper 5 star review on 16th June 2020

Caz Hall Rotherham

In the Paper 1 star review on 12th December 2017

Kirsty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can not leave a review yet as still waiting for it to arrive. Hope it’s not much longer to wait for delivery”

Helpful Report

Posted 5 years ago

“How can i review an item i havn't yet recieved ?”

Helpful Report

Posted 5 years ago

“I placed my order with you on 3.12.2018, haven't received it yet?”

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Posted 5 years ago

“Delivery fine. Actual personalised mug disappointment. Poor graphics and had visible scratches upon opening up the box! No bubble wrap or similar to protect in transit. Disappointing :(”

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Posted 5 years ago

“This item has not yet been delivered so I cannot review it. Please contact me to discuss...”

Helpful Report

Posted 5 years ago

“I ordered 2 books on 30th November and paid for 1st class delivery,to date only 1 book has arrived .I phoned to check what has happened on 7th December at 4pm and was informed by message that the office was closed..To date I have had no imformation of any problem so I am left in the dark about what if anything is happening,”

Helpful Report

Posted 5 years ago

“I recently ordered a personalised birthday card and it duly arrived without an envelope !!! How on earth are you meant to send it to someone without an envelope ??”

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Posted 5 years ago

“The website was easy to use and the t shirt arrived quickly but the sizing is wrong. I ordered a medium for a secret santa gift and its so big. my husnand tried it on and says it defintely feels more like a large. Its personalised so i cant even return it. Not sure its going to be suitable so dissapointed.”

Helpful Report

Posted 5 years ago

“Hi sorry I have put this I was told by groups that it was £19.99 and I got charged a lot more”

Helpful Report

Posted 5 years ago

“Disappointed as could not amend an order and was promised a discount voucher would be sent for a new order but I have not received it yet”

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Posted 5 years ago

“I havent received my order yet??>?>”

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Posted 5 years ago

“Not happy as received wrong mug,club and name.”

Helpful Report

Posted 5 years ago

“Ordered a personalised glass tankard on 13th November, haven’t heard a word since, no order confirmation at all, very poor service”

Helpful Report

Posted 5 years ago

Hi Dave Have you checked in your spam or junk folder for the confirmation email as it was sent to you? I can confirm your order has been shipped to you within the agreed timescale. Please contact our customer service team on 01388528000 if you would like to discuss this.

Posted 5 years ago

“I sent for a motherwell fc personalised mug with my husbands name on it however I was sent a wolves fc with an entirely different name on it my husband thought I was having an affair, 8 contracted customer services and explained what had happened they stated it was a manufacturing error and the original would be sent out”

Helpful Report

Posted 5 years ago

“I bought a hip flask for a friend's birthday. My friend loves football, plus it was a big birthday to celebrate. I thought the perfect gift would be a personalised gift with the name, year of birth and the football logo my friend supports would be perfect as a keepsake. I was disappointed with the packaging, I thought this made the gift look cheap. A lovely touch would have been to have presented the gift in a box to show the gift off, for the money I paid I expected this.”

Helpful Report

Posted 5 years ago

Hi Tracey I am sorry you are not 100% happy with your item. Although this item does come in a simple box, we don't advertise this as having a gift box.

Posted 5 years ago

“I placed an order last week and I haven’t heard anything as yet only one email to say the order was received”

Helpful Report

Posted 5 years ago

“I am very disappointed that there is nothing to indicate that the cuff links were bought from Tottenham Hotspur. I thought the club logo would be engraved on the cuff links as well as the initials.”

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Posted 5 years ago

“The hip flask itself was very well printed, but the packaging it came in wasn't very good at all. They sent a funnel with it which had I not tipped the envelope up I wouldn't have known it was in there. It was just loose in the envelope, and the box the flask came in was a cheap plain white box. Unless it's a printed shirt I don't think I'd order anything again like this. They are just cheap products with personalisation added. It did come on time and as I said the personalised engraving looked good, but cheap packaging and product let it down. There was nothing that shown it was from Nottingham Forest even though it was from their official site.”

Helpful Report

Posted 5 years ago

Hi Lisa I am sorry you are unhappy with the product. We don't advertise or supply this item in a gift box. We don't include paperwork with our items in case it is going to another person. If you would like to discuss this, please contact our Customer Services @sales@personalisedfootballgifts.co.uk

Posted 5 years ago

“Not worth the money, expensive for what it is. Not many pages in pad.”

Helpful Report

Posted 5 years ago

Hi Lucie I am sorry that you were unhappy with your item. Can you contact our customer service team at sales@prsonalisedfootballgifts.co.uk so we can look into this for you?

Posted 5 years ago

“Could not fulfill order so had to refund.”

Helpful Report

Posted 5 years ago

Hi Jack I am sorry that we were unable to fulfil your order. This is very rare. I do appreciate your disappointment. I understand that you have now been refunded in full and given a discount code to use against a future purchase. Please accept our apologies once again.

Posted 5 years ago

In the Paper is rated 4.3 based on 3,888 reviews