Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,854 Reviews

96 %

of reviewers recommend Permagard

4.8

Based on 5,854 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 16th August 2025

Michael Searle

109

Anonymous

Anonymous // 01/01/2019

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“Swift and easy thanks”

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Posted 4 years ago

“Easy to purchase and comes recommended. However with the postage for a small 1ltr bottle costing 50% of the products cost. Then taking over 5 days to arrive. It’s hard to be over joyed. Not a major issue. But in this day and age, £8 for postage that takes so long, seems to be a little dubious.”

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Posted 4 years ago

Good afternoon, Thank you for your feedback. The price that we charge for postage reflects what we are charged by our courier. The item that you purchased is classed as a harzardous chemical and therefore £8 is the minimum that we are charged to post this. I have looked into your order and can see that your order was placed at 3:30pm, our cut off for our courier is 2pm. Therefore your order was dispatched on the Friday. The order was signed for as delivered on the Monday and therefore arrived the next working day, as per our terms and conditions, our courier only delivers Monday-Friday. If you place an order again, as long as you order before 2pm Monday-Thursday, your order should arrive next day. The Permagard Team

Posted 4 years ago

“Really fast delivery and simple transaction”

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Posted 4 years ago

“very secure website and efficient service. product is exactly what was required.”

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Posted 4 years ago

“Great service quick delivery”

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Posted 4 years ago

“Brilliant product, super fast delivery..highly recommended”

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Posted 4 years ago

“Always on time , never a problem”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“A professional service Was given from reviewing the easy to use website to delivery of the products ordered. I would recommend this company and would not hesitate to use in the future.”

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Posted 4 years ago

“Easy order, quick delivery.”

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Posted 4 years ago

“Your product was as says on the box easi fix very happy with results and would not hesitate to use them again if needed”

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Posted 4 years ago

“I ordered Facade cream, but it was out of stock. Most places would send an e-mail saying "We'll send it when we get it" but Permagard phoned me, same afternoon, and left a message saying "Out of stock for a few days, but phone office, as we have alternatives." I did this and they offered me same product - different brand - at matching price and immediate delivery (which I needed as I had scaffolding up). Arrived next day. Product seems good. Packaging was very environmentally friendly, with soluble, compostable nuggets to keep it all safe. I will need to wait to see how well the product protects but reviews suggests well.”

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Posted 4 years ago

“Prompt delivery, excellent enviro. Friendly packaging, great supplier.”

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Posted 4 years ago

“Prompt delivery and reasonable price”

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Posted 4 years ago

“Great service! Wasn't 100% sure what I needed or how to prep my floor but after a few emails I knew exactly what I needed and how to sort it all! Very informative, helpful and quick to respond, would recommend to anyone needing a DPM but not wanting to dig up their floor to do it!”

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Posted 4 years ago

“Product arrived on time and as per what was ordered, the only downside is having spent nearly £900.00 on goods I felt the £31.00 delivery charge was a bit steep”

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Posted 4 years ago

Hi Shaun, Thank you for taking the time to leave us a review. We are sorry that you felt the delivery charge was too high, unfortunately at this time the prices we charge for delivery reflect what we are charged by our courier. We are constantly working with our courier to try and reduce these prices for our customers. The Permagard Team

Posted 4 years ago

“Very happy with service”

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Posted 4 years ago

“Excellent service. Ordered mid-afternoon and it was delivered early next morning (before I was up!). The four plastic bottles were very well packaged. I will have no hesitation in using Permagard again.”

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Posted 4 years ago

“Easy to use Good product”

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Posted 4 years ago

“Fast efficient service. I have now installed the vent and so far so good. A quality product.”

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Posted 4 years ago

Permagard is rated 4.8 based on 5,854 reviews