Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 6,176 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 6,176 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Permagard 5 star review on 16th August 2025

Michael Searle

109

Anonymous

Anonymous // 01/01/2019

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“The most excellent product... Even when I phoned about a few questions the lady new the product so well and was very very polite and it was delivered on time well packaged”

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Posted 6 years ago

“Very fast and easy to deal with”

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Posted 6 years ago

“No hassle with the web site, descriptions fine, no problems with stock, arrived the day after ordering - mid morning so no hanging about for delivery.”

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Posted 6 years ago

“Great service, knowledgeable staff. Have only used the crack stitch kit so far - really good product and good price compared to similar kits out there. Will be ordering their tanking products this week.”

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Posted 6 years ago

“great service, very easy”

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Posted 6 years ago

“Quality product and excellent service Arrived on time”

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Posted 6 years ago

“Not used product yet delivery and service really good . Proof with this wii be in the pudding . But so far so good.”

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Posted 6 years ago

“Very efficient.”

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Posted 6 years ago

“Speedy Reliable Service Everytime”

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Posted 6 years ago

“Very happy with the product but received no notification of delivery date,missed the delivery so arranged on line with TNT to pick up the following day.Arrived at the local TNT office to find they couldn't find the parcel.made a few calls the following day to find the parcel had been located.”

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Posted 6 years ago

Hi Andrew, We’re very sorry that you experienced these problems with your order – your experience fell short of the high standards we expect at Permagard. We’re working hard with TNT to stop these issues happening in future. Permagard

Posted 6 years ago

“Item perfect as described and excellent value”

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Posted 6 years ago

“Ordered my timber preservative in the morning and it arrived the next morning. Very happy!”

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Posted 6 years ago

“very efficient service”

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Posted 6 years ago

“Good products. However, shipping damaged 2/3 packages making opening and resealing for later use difficult.”

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Posted 6 years ago

“Great service, easy to use products and all delivered next day”

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Posted 6 years ago

“Rubbish, never received my order but you took my money, I would never recommend this company.”

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Posted 6 years ago

Hi Paul We’re really sorry you have not received your order. Having looked into this we can see that your order was despatched on a next working day service with TNT who attempted deliver on 30/08/19 @ 1:02pm. As you were not home a card was left by TNT to rearrange delivery. Unfortunately as TNT were not contacted by yourself they returned your order to us. On receipt of your order our sales team called your designated mobile number and left a message as to which you have not responded. If you would still like the item we can get this sent out for you otherwise we will process a refund. Please do let us know which you would prefer. The Permagard Team

Posted 6 years ago

“We have been using Permagard for over 20 years and as usual their service and products are second to none.”

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Posted 6 years ago

“Very prompt, very curtious, very good.”

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Posted 6 years ago

“Really good service and quick delivery”

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Posted 6 years ago

“Product was okay but could have been better with an added colour to assist both user & client see what areas have been treated.”

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Posted 6 years ago

Permagard is rated 4.8 based on 6,176 reviews