Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 6,160 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 6,160 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Permagard 5 star review on 16th August 2025

Michael Searle

109

Anonymous

Anonymous // 01/01/2019

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“Item purchased arrived promptly and well packaged”

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Posted 5 years ago

“administration v good also packaging and delivery”

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Posted 5 years ago

“Very impressed to apply so hoping our damp patches are now sorted. Please let me know when another tub can be ordered because other areas need treating. Ray Wright”

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Posted 6 years ago

“Very quick delivery of the product even with the uncertainty of the current Covid19 outbreak.”

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Posted 6 years ago

“Didn’t receive my order and nobody answered my emails”

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Posted 6 years ago

Hi David, We totally understand your frustration and apologise for the inconvenience you’ve experienced. Following our closure, a small team are now working from home and processing all customer emails. As you can appreciate, we have received a very large number during this uncertain time. I have passed your details onto the team and will get them to contact you with options for your order. The Permagard team

Posted 6 years ago

“Good service but wasn't advised exactly when they'd arrive - understandable under the present circumstances... Also was annoyed that only one of the three boxes was delivered at first. Then the driver came back very soon and apologized for leaving t'other two in his van. No problem, he turned back and delivered, good guy (don't shoot the messenger!) Cheers, DR”

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Posted 6 years ago

“Though this Coronavirus has happened and this company has had to close as it seems - I placed the order unfortunately just before the Government stated companies to do so. This is a 2 star rating because though they took my money I have since asked for a refund but there’s no on going communication to us public it seems.. Hopefully if/when they return to work I shall get a refund.. this day & age communication should not be an issue !”

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Posted 6 years ago

We totally understand your frustration and apologise for the inconvenience you’ve experienced. Following our closure, a small team are now working from home and processing all customer emails. As you can appreciate, we have received a very large number during this uncertain time. I have passed your details onto the team and will get them to contact you directly with options for your order. The Permagard team

Posted 6 years ago

“Due to circumstances I haven't yet used items. However, ordering process and delivery were spot on.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“received promptly and safely”

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Posted 6 years ago

“Had exactly what I have been looking for. Very quick delivery, especially given the current situation”

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Posted 6 years ago

“Fast and efficient”

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Posted 6 years ago

“Super prompt. Well packed. Hopefully does what it says on the tin !”

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Posted 6 years ago

“Good delivery.Ihave done a small wall at the moment.I will now await the results.thank you.”

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Posted 6 years ago

“Very speedy delivery thank you.”

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Posted 6 years ago

“Excellent service 👍”

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Posted 6 years ago

“Good website and very helpful staff when part of the delivery failed to materialise. Replaced by next post. Good products.”

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Posted 6 years ago

“Good quality product. Prompt delivery.”

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Posted 6 years ago

“Website easy to use and fast delivery,”

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Posted 6 years ago

“Seems to be exactly what I need .”

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Posted 6 years ago

Permagard is rated 4.8 based on 6,160 reviews