Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,807 Reviews

96 %

of reviewers recommend Permagard

4.8

Based on 5,807 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 22nd April 2025

Jonathan

100

Anonymous

Anonymous // 01/01/2019

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“Always use Permaguard. Service and delivery second to none . The best company we have used for regular supplies .”

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Posted 1 year ago

“I did the whole of my cellar its brilliant stuff easy to use covers well looking great thankyou”

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Posted 1 year ago

“very very quick delivery. Sleeve was a little short as the wall was exceptionally thick, but was able to easily extend the sleeve with extractor fan ducting and a joining piece. looks very neat, will wait for client feedback re efficacy.”

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Posted 1 year ago

“Iwas quite disapointed with the tubes of permagard i bought to try before bying abigger amount for alarger job ,, i was expecting the contents to be a more like a paste not to be very watery on trying to fill the drill holes the contents was very runny and quite waste full sorry not to be very satisfide with the product”

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Posted 1 year ago

Hi William, Thank you for taking the time to leave a review. We’re sorry to hear you’ve had issues with your order. If you feel like the product has not performed as expected or requires replacement, please contact our customer service team, and we will resolve it quickly. Our phone number is 0117 982 3282 or you can email us on sales@permagard.co.uk Thanks - the Permagard team

Posted 1 year ago

“Very efficient with helpful support on line.”

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Posted 1 year ago

Hi Elizabeth - thank you for taking the time to leave a review, and we’re glad to hear that you were pleased with our service! With this in mind, we can see that you gave us two stars - were there any issues with your order that have led to this? If so, please can you share more information so we can look into it? Thanks The Permagard team

Posted 1 year ago

“I use Permagaurd quite often but I was unhappy with the service on my last occasion. When trying to buy a 50sqm kit of tanking we somehow ended up with half what was needed and then I had to buy the missing products that didnt arrive. This puit me over budget on the materials side of the project.”

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Posted 1 year ago

Hi David, thank you for taking the time to leave us a review. We noticed that you ordered the individual membrane rolls on our website rather than the membrane kit. Unfortunately, as the orders were placed online, we wouldn't have known that you really required the kit with the plugs and tape as well. Sorry to hear that you didn't receive what you thought you had ordered.  Our customer service team has reached out separately to help if you have any other queries. Thanks again, The Permagard team

Posted 1 year ago

“Easy to navigate website, competitive price, rapid delivery (day 1 of possible 3) all packaged in recycled/able materials. Hugely impressed.”

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Posted 1 year ago

“Good website, easy to navigate and identify appropriate product. Whole process took less than 10 minutes. Confirmed completion and delivery arrived within 3 working days!”

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Posted 1 year ago

“First time ordered prodiucts from Permagard, no problems at all. very easy to order.”

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Posted 1 year ago

“Great communications, great product and super fast delivery. Thanks.”

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Posted 1 year ago

“Ordered two only received one”

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Posted 1 year ago

“Hi will definitely be ordering all our menbrain of you now on thanks”

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Posted 1 year ago

“I have not used the.product yet so I can't comment o n it's use but the ordering process was easy with a quick delivery”

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Posted 1 year ago

“1St rate service. Arrived next day. Easy to use website. Many thanks”

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Posted 1 year ago

“Additiional plugs and washers ordered to finish a job and arrived next day on standard delivery. All in good condition. Very pleased with the servce”

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Posted 1 year ago

“Very efficient service. Easy to order, and my item arrived within 24 hours of placing the order!”

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Posted 1 year ago

“I’ve been using the anti mould paint with 5 year guarantee . Went on really well and covered nicely . Let’s wait n see what happens over the next 5 years 👍🏻👍🏻”

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Posted 1 year ago

“Very helpful staff and informative on applying the product . Would highly recommend the product and the company”

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Posted 1 year ago

“Neoprene remedial wall tie kit, absolutely perfect for the job and very easy for an amateur to fit . Quick delivery.”

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Posted 1 year ago

“Arrived well packed and promptly. Thank you”

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Posted 1 year ago

Permagard is rated 4.8 based on 5,807 reviews