Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 6,221 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 6,221 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Permagard 5 star review on 11th June 2026

Lee

Permagard 5 star review on 16th August 2025

Michael Searle

112

Anonymous

Anonymous // 01/01/2019

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“Did what it says on the bottle No hassle payment and delivery next day Thanks 👍”

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Posted 6 years ago

“More than happy, prompt service”

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Posted 6 years ago

“Quick and easy to deal with”

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Posted 6 years ago

“Good site. Prompt delivery. Ideal.”

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Posted 6 years ago

“Product arrived on time and is good quality. Had to speak to a customer service assistant regarding my delivery and he was very helpful.”

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Posted 6 years ago

“Arrived very quickly without any fuss. Would definitely use this company again. Thanks”

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Posted 6 years ago

“Swift delivery”

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Posted 6 years ago

“Excellent. Product was exactly what I wanted to buy. Tracked delivery is always useful. I like to use smaller firms rather than large stores, so thanks for stocking quality items.”

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Posted 6 years ago

“very helpful & friendly staff provided a good service”

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Posted 6 years ago

“Prompt delivery, telephone advice if required.”

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Posted 6 years ago

“Product as described and swiftly delivered.”

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Posted 6 years ago

“Great Service”

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Posted 6 years ago

“Good product, simple solution for a crumbling brick fireplace lintel without having to call in a professional.”

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Posted 6 years ago

“Superb thanks”

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Posted 6 years ago

“Efficient and rapid delivery.”

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Posted 6 years ago

“The materials were delivered next day. Great. Unfortunately, application was tricky. The cartridge leaked from the piston on the inside while pressing the trigger. The extension tube was very insecure and had to be held in place on the nozzle while applying the cream, but not without a lot of leakage. Its too early to say if the damp problem has been cured. No improvement within the first week.”

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Posted 6 years ago

Hi Hugh, Thank you for your valued feedback. The 310ml cartridges that we pack the injection cream into are commonly used for other applications like sealants etc. If they are over-compressed it can cause the contents to leak from the piston side of the cartridge - we have passed your comments on to our packaging company for feedback. With regards to the injection, it can be up to six weeks before you start seeing the wall start to dry out. Masonry dries at a rate of approximately one inch per month. However, you can start remedial works to reinstate renders etc. earlier as per the technical guidance. If you have any questions, please don't hesitate to get in touch. The Permagard team

Posted 6 years ago

“Water seal tape instead of rope delivered, a bit of a pain, now need to find the time to resolve.”

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Posted 6 years ago

Hi John We are extremely sorry for the picking error. Having spoken with you this morning we have ensured the correct product is sent out to you today. We do hope this has not caused you too much inconvenience on your project. The Permagard team

Posted 6 years ago

“Fast shipping and quick delivery”

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Posted 6 years ago

“Kept in touch throughout purchase and delivery was on time.”

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Posted 6 years ago

“An excellent product and very fast delivery as promised. Only one problem, their must have been a slight leak or contamination in one 2.5 pack as their was a large chunk of cured resin in the resin side prior to mixing. Luckily it was the second coat so there was sufficient material when mixed to complete the job.”

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Posted 6 years ago

Hi Neil Thank you for taking the time to leave a review of the product and your experience with Permagard. We’re glad that you were pleased with the speed of delivery but sorry that you weren’t 100% happy with your product. Unfortunately it sounds like the second unit was slightly damaged and the resin had reacted. We are glad that you were able to complete your project but if you have any problems, please don't hesitate to get in touch. The Permagard team

Posted 6 years ago

Permagard is rated 4.8 based on 6,221 reviews