Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,837 Reviews

96 %

of reviewers recommend Permagard

4.8

Based on 5,837 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 16th August 2025

Michael Searle

109

Anonymous

Anonymous // 01/01/2019

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“Great service, great products. I did have to order more plaster plugs, not sure if that was Permagards fault or mine so I can’t knock them for it. Will definitely buy more from you. Thanks”

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Posted 4 years ago

“Great stuff”

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Posted 4 years ago

“Very prompt service”

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Posted 4 years ago

“Good value for the products, good advice over the phone, and quick service when collecting my items. Would recommend!”

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Posted 4 years ago

“Ordered a product with a 1 - 3 day delivery, and this was immediately dispatched, unfortunately the courier company failed to deliver citing COVID, permagard immediately sent another one out which we received in good time and very well packaged, my experience of Permagard Customer Service was absolutely FIRST CLASS and I very much recommend this company. Pleasure to deal with!”

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Posted 4 years ago

“Very good did what it said Delivery quick”

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Posted 4 years ago

“Customer service needs improvement. Nozzle was missing from consignment. Two emails were sent notifying short shipment. No replies received. Several days later a Telephone call was then made to sales office and replacement received in post the following day.”

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Posted 4 years ago

Good morning, I am so sorry to hear that you had an issue with your order and hearing back from our sales team. Unfortunately due to employee sickness last week there was a slight delay in responses to emails. I am glad to hear the issue was sorted. If you have any further questions please do not hesitate to call our sales team. The Permagard Team

Posted 4 years ago

“I have not used the product yet as waiting for some better weather so the bricks have dried out a bit before i apply the cream , but I got a good service over the phone with my enquiry surrounding the item and it arrived next day !! ..hopefully it does the trick for my lower external wall and chimney stack to repel some of the driving rain .”

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Posted 4 years ago

“The website clearly described the products and ordering was easy. I'd omitted to specify one product option and received a call to clarify. Dispatch was very prompt. There was a packing error which was quickly put right over the phone with no fuss and the correct item was received the following day. Mistakes do happen and it's how they're dealt with that's crucial. Permaguard score full marks on this, are very pleasant and helpful to deal with, and I shall not hesitate to return.”

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Posted 4 years ago

“This is as fast and as efficient as any service could possibly be. Excellent. Many thanks.”

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Posted 4 years ago

“Great - arrived quickly and just as described”

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Posted 4 years ago

“Excellent next day service . I’ve ordered another roll via telephone about a week ago but so far no show certainly no complaint !but if this is reviewed I’d appreciate a look into it .”

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Posted 4 years ago

“easy to order from , and delivered very quick, used the product in a spray bottle, no problem, A company well worth using.”

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Posted 4 years ago

“Have used Permagard several times and always recieved a quick prompt service and excellent products.”

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Posted 4 years ago

“Excellent after sales service, especially from Kate”

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Posted 4 years ago

“Great product great cost great delivery”

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Posted 4 years ago

“No issues ordering the items on website delivery was quick Too early to say if the cream stops the rising damp but hopefully it will”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“The service was excellent I haven't used the product yet so can't comment.”

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Posted 4 years ago

“Easy to order and very fast delivery ordered one afternoon was here next day great job folks just put on first coat and so far looking good thank you”

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Posted 4 years ago

Permagard is rated 4.8 based on 5,837 reviews