Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,188 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,188 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 11th October 2026

201

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived quicker than expected and packed well, Happy with my order thank you.”

Patrol Base 5 star review on 26th May 2025

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Posted 1 year ago

“They shipped me the wrong part despite the label on the packet saying the correct one. Tried to contact support and had 0 emails from them except about leaving a review. Don't order from here.”

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Posted 1 year ago

“I was very happy with patrol base and with the product purchased. Only thing I had a problem with was the courier, however the staff at patrolbase were very helpful and put everything right for me. Many thanks”

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Posted 1 year ago

“Very happy with my order and customer service. The original gun I ordered wasn't in stock but with a quick and easy phone call they changed it to one I liked ( turned out to be a better model) And was delivered the day it was supposed to be here. Will defiantly be ordering from them again. Thanks guys!”

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Posted 1 year ago

“I've found them when started getting interested in airsoft. Wide range of products for any budget( either pick your own or choose from their selection of bundles), interesting and informative videos on their YouTube channel. Most of my gear I've purchased from Patrol Base. Started with pretty basic two tone M4/AR15 and went from there to building up my whole set up. Few other items I got of Amazon. Recently purchased my first sidearm (electric) and second rifle(electric, waiting for delivery) after getting my ukara. I can honestly recommend them to airsoft enthusiasts.”

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Posted 1 year ago

“An excellent product, the case and shadow foam really protect my rifle and it looks good too.”

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Posted 1 year ago

“Love this lil smg and got at a great price. Plus plenty of up grades to boot. Arrived on time with great communication from customer support.”

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Posted 1 year ago

“How could i be happy when my order never delivered do you think its good for me.”

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Posted 1 year ago

“Always excellent service over the last four years ive purchased a variety of rifs including a large portion of boneyard goods always had them next day or the day after and saved a few quid would recommend them as my go to airsoft supplyer.”

Patrol Base 5 star review on 25th May 2025

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Posted 1 year ago

“Good company to do business with you won’t be disappointed, I’ve been with them for years”

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Posted 1 year ago

“Purchase arrived in good time and well packaged. The equipment was of a high quality. The purchase was easy to do on their site and esy to find what I wanted. I would highly recommend them for the service and quality of goods suplied.”

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Posted 1 year ago

“Fast delivery and a great pistol”

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Posted 1 year ago

“Super fast delivery excellent product”

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Posted 1 year ago

“Recently purchased an AGM MP40 from Patrol Base. Customer service was excellent. I called ahead and asked several questions regarding the MP40 and other items, all of which were answered and informed my purchase. Delivery was a week sooner than predicted, which was fantastic. Product itself is great, although I was disappointed to find out the charging handle is not spring-loaded and does not spring forward. It also only charged half the distance, so use as a replica vs a blank firing is not great. Patrol Base service was amazing, but slightly disappointed about charging handle, but on a deeper look at the images provided it is obvious this was the case.”

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Posted 1 year ago

“Exactly what I ordered so thank you”

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Posted 1 year ago

“Everything arrived on time in great condition at a fair price”

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Posted 1 year ago

“Quick delivery, good price and great customer service if you get any issues.”

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Posted 1 year ago

“I purchased a Bolee tactical glasses, only to find out while trying it out that it doesn't fit right into the contour of my face so I decided right there and then that I would return it but will be keeping the other two items i bought from them. As per instruction, i emailed them about it and they replied rather quickly that I could return it as long as its unused and in resaleable package. Also mentioned that it compromises my safety. So i wrapped the item ever carefully and sent it via recorded mail as per advised. To my horror, after a few days they emailed me and said theyre sending it back to me becuae they cannot received an unwanted item return because they are unsure if it was used or not. They could have checked from the day it was delivered and from the day i contacted them to let them know of my intention to return the item that i dont have the chance to have used it in any game whatsoever.. And besides if its their policy not to accept glasses as return, why would they asked me to send it back to them in the first place. And now I have spent money for a recorded mail when in fact had they made it clear about their policy, I wouldnt have bothered to return the item. So to other customers, let my experienced be a warning and a quick reminder to all Dont buy any item if your unsure of the size and shape of your desired items, because Patrolbase will turn to their book of tricks so they can keep your hard earned money.”

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Posted 1 year ago

“My items came atleast a week early.”

Patrol Base 5 star review on 24th May 2025

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Posted 1 year ago

“Looks good and solid but haven’t tried it out yet”

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Posted 1 year ago

Patrol Base is rated 4.6 based on 3,188 reviews